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User Support Engineer Jobs in Alberta (NOW HIRING)

Support development teams during implementation to maintain design integrity. Continuous ... Experience collaborating with product, engineering, and marketing teams. * Excellent visual design ...

Support development teams during implementation to maintain design integrity. Continuous ... Experience collaborating with product, engineering, and marketing teams. * Excellent visual design ...

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... support you personally and professionally. If you're ready to make an impact, grow your career, and ... They collaborate closely with stakeholders and developers to ensure a cohesive brand experience ...

... models that support efficient energy resource consumption. Arcobi fosters a collaborative ... Collaborate with designers to refine user flows and interactions * Integrate ML models and ...

New

Jr. Analytics Developer - Go Auto Corporate (Mayfield) The Opportunity We strive to stay at the ... Help maintain and improve current infrastructure, including user support. * Develop your skills ...

Jr. Analytics Developer - Go Auto Corporate (Mayfield) The Opportunity We strive to stay at the ... Help maintain and improve current infrastructure, including user support. * Develop your skills ...

Jr. Analytics Developer - Go Auto Corporate (Mayfield) The Opportunity We strive to stay at the ... Help maintain and improve current infrastructure, including user support. * Develop your skills ...

ERP Systems Specialist

Calgary, AB · On-site

CA$78K - CA$104K/yr

Support integration points between Titan 3000 and accounting or other business systems User Support ... Bachelor's degree in Information Systems, Engineering, Operations Management, Accounting, or ...

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User Support Engineer information

What cities in Alberta are hiring for User Support Engineer jobs?

Cities in Alberta with the most User Support Engineer job openings:

UI/UX Designer

Calgary, AB • On-site, Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago


Job description

As one of Canada's largest and fastest growing cryptocurrency trading platforms, Ndax has set the bar high for the country's fintech industry and is constantly leading the way in terms of security and innovation. We are on a mission to empower more Canadians to unlock the full potential of digital finance. 

To address the various needs in the Canadian cryptocurrency space, Ndax has assembled a multidisciplinary team with diverse backgrounds, including finance, technology, engineering, compliance, marketing, and more. 

We are proud to have been recognized as one of Canada's Best Workplaces by Great Place to Work

Position Overview
We are seeking a creative and user-focused UI/UX Designer to craft intuitive and visually compelling digital experiences. In this role, you will be responsible for designing user interfaces, conducting user research, and creating wireframes and prototypes that align with customer needs and business objectives. You will collaborate closely with cross-functional teams including product management, engineering, and marketing to deliver designs that enhance usability and engagement.

Requirements

User Research & Analysis
  • Conduct user research, usability testing, and analyze feedback to identify pain points and opportunities.
  • Benchmark design patterns and user experiences against industry standards and competitors.
  • Provide insights to guide design decisions and improve overall user satisfaction.
Design Strategy & Development
  • Define and maintain design systems, style guides, and UI components for consistency.
  • Create wireframes, prototypes, and high-fidelity mockups that align with business objectives.
  • Collaborate with product managers and engineers to ensure feasibility and alignment with technical requirements.
Interaction Design & Visual Craft
  • Design intuitive navigation flows and interactive elements that enhance usability.
  • Apply best practices in typography, color theory, and layout for visually appealing interfaces.
  • Ensure accessibility compliance and responsive design across devices.
Collaboration & Delivery
  • Work closely with cross-functional teams to deliver designs on time and within scope.
  • Participate in design reviews and incorporate feedback from stakeholders.
  • Support development teams during implementation to maintain design integrity.
Continuous Improvement
  • Stay updated on UI/UX trends, tools, and emerging technologies.
  • Contribute to team success by sharing knowledge and mentoring junior designers.
  • Continuously iterate designs based on user feedback and performance metrics.
Must Haves
  • Bachelor's degree in Design or related field.
  • 3+ years of experience in UI/UX design, preferably in fintech, SaaS, or technology.
  • Proficiency in design tools such as Figma, Sketch, or Adobe.
  • Strong understanding of user-centered design principles and usability testing.
  • Experience collaborating with product, engineering, and marketing teams.
  • Excellent visual design skills and attention to detail.
Preferred Qualifications
  • Experience designing for fintech, cryptocurrency, or blockchain platforms, with an understanding of complex financial workflows.
  • Familiarity with front-end technologies (HTML, CSS, JavaScript) to ensure seamless collaboration with developers.
  • Strong knowledge of accessibility standards (WCAG) and responsive design principles for inclusive user experiences.
  • Ability to create and maintain design systems for consistency across multiple products.
  • Experience with data visualization and designing interfaces for financial dashboards.
  • Motion design or micro-interaction expertise to enhance user engagement.
  • Understanding of security and compliance considerations in financial services UX.

Benefits

  • Competitive Compensation 
  • Extended Healthcare Plan (Medical, Disability, Dental & Vision) 
  • Life Insurance 
  • Paid Time Off 
  • Potential Equity or Stock Option Plan 
  • Training & Development Opportunities 
  • Bonus - Awards - Gifts 
  • Collaborative, fast-paced culture with a passionate team dedicated to shaping the future of crypto trading 
  • Modern offices with cutting-edge technology (or remote options for qualified candidates) 
  • Free bicycle parking and access to the building gym