User Research Assistant Jobs in Modesto, CA (NOW HIRING)

We are looking for a professional with a friendly attitude and the ability to multitask to serve as our company’s front desk receptionist/accounts receivable assistant. In this position, you will greet guests entering the building and help direct them where they need to go. In addition, you’ll be responsible for answering and managing the phones. We are a large company with multiple offices, and the job can be fast paced at times. We pride ourselves on providing a safe and welcoming atmosphere. Also, you’ll be assisting our accounts receivable department with administration duties. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Front Desk Receptionist Job Responsibilities:

• Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them
• Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them
• Manage the building log of who is visiting the office
• Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup
• Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
• Maintain the reception area, keeping it clean and free of clutter
• Assist new applicants who come into the building to apply for positions
• Handle filing and data entry as requested

Accounts Receivable Assistant Responsibilities:

• Making collection calls on past due accounts
• Researching discrepancies and working with customers to resolve issues
• Reconciling customer accounts
• Entering notes in the system
• Updating customer account information in the system
• Maintain a proper and user-friendly filling and document control system for recording and tracking of all documents
• Provide full admin support to the department assigned

Knowledge and Skills

• Use of 10 Key
• Maintain accuracy and attention to detail
• Detail oriented
• Dependable
• Deal with high stress environment
• Communication skills both verbal and written
• Proficient typing skills
• Maintain the confidentiality of sensitive and confidential information
• Manage and prioritize multiple assignment
• Work independently and carry out a variety of critical and time sensitive projects
• Proficient in Microsoft Office programs (Word, Excel)
• Email and respond in professional manner
• Polite and professional phone etiquette
• Proficient reading, writing and basic math solving skills
• Use of copiers, phones, fax machines and computers
• Proficient in QuickBooks Pro (Preferred but not required)
• 3 years experience in Accounts Receivable (Preferred but not required)

Physical Demand

• Long hours sitting

Company Policy / Procedures Compliance

Follow ALL company policies and procedures, as well as local and state federal laws

www.marblepalaceinc.com