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User Operations Associate Content Moderation Jobs in Tampa, FL

Portal Manager

Tampa, FL ยท On-site

  • Medical

  • Retirement

  • PTO

... operation of the program's enterprise collaboration portal, ensuring secure, reliable, and ... The successful candidate will oversee portal performance, user access, content governance, and ...

... based on operational requirements and user feedback. COTS/GOTS Product Management and ... Site Content and Data ManagementProvide Site Content and data management support for the J37-SOJTF ...

New

Contact Center Transformation - Senior Associate

Tampa, FL ยท On-site

$77K - $202K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Senior Associate, you will utilize your problem-solving abilities and critical thinking to ... operations through innovative technology solutions - Developing user-centric designs using ...

AEM Project Manager

San Jose, CA ยท Remote

$62 - $68/hr

  • Retirement

Translate business needs into user stories, technical specifications, and acceptance criteria ... CMS, components, templates, and content management. * Experience with Jira, Azure DevOps, ...

New

Website Designer with Security Clearance

Tampa, FL ยท On-site

  • Medical

  • Retirement

  • PTO

... operations expertise. CACI is looking for individuals to join a program that delivers mission ... Demonstrated experience supporting website modernization efforts, content migrations, user ...

New

... UX Design, or related field. * 1-3 years of experience (including internships) in a digital content, product, or web operations role. * Prior experience managing the digital presence of a consumer ...

Job Summary The Operations Manager, Rooms Division will assists in managing the execution of all ... content to reflect changes in the process; address the needs identified by associates. * Work ...

Showing results 21-40

User Operations Associate Content Moderation information

See Tampa, FL salary details

$27.3K

$102.9K

$149.7K

How much do user operations associate content moderation jobs pay per year?

As of Aug 15, 2026, the average yearly pay for user operations associate content moderation in Tampa, FL is $102,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $140,100.00 per year, depending on experience, location, and employer.

What is a User Operations Associate Content Moderation?

A User Operations Associate in Content Moderation is responsible for reviewing and managing user-generated content to ensure compliance with platform policies. They analyze reports, remove inappropriate content, and may use moderation tools or software to maintain a safe online environment, often working in shifts or with specific guidelines.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What are popular job titles related to User Operations Associate Content Moderation jobs in Tampa, FL?

For User Operations Associate Content Moderation jobs in Tampa, FL, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Tampa, FL look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Tampa, FL are:

What cities near Tampa, FL are hiring for User Operations Associate Content Moderation jobs?

Cities near Tampa, FL with the most User Operations Associate Content Moderation job openings:

Infographic showing various User Operations Associate Content Moderation job openings in Tampa, FL as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $102,928 per year, or $49.5 per hour.

Full-time

Medical, Retirement, PTO

Posted 29 days ago


Job description

Job Title: Portal Manager
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
The Opportunity:
Join a team dedicated to advancing national security through innovative irregular warfare and operations expertise. CACI is hiring a Portal Manager to join a very large upcoming program that will deliver mission-critical advisory, training, and operational support services to help mission partners stay ahead of rapidly evolving global threats.
The Portal Manager is responsible for the design, administration, enhancement, and continuous operation of the program's enterprise collaboration portal, ensuring secure, reliable, and efficient delivery of information and services to internal and external stakeholders. This position develops and executes portal strategies that improve collaboration, streamline business processes, and support mission execution while maintaining compliance with Department of Defense (DoD) and U.S. Government cybersecurity requirements. The successful candidate will oversee portal performance, user access, content governance, and system enhancements while serving as the technical lead for enterprise portal capabilities leveraging Microsoft Power Platform, SharePoint Online, Azure, and cloud technologies.
This is an opportunity to support high-impact missions, collaborate with experienced professionals, and support strategic operations that strengthen our nation's defense capabilities around the world.
*Position is dependent upon contract award.
Responsibilities:
  • Develop, implement, and maintain the program's enterprise portal strategy to improve collaboration, operational efficiency, and service delivery
  • Design, configure, administer, and enhance enterprise portal solutions utilizing Microsoft Power Platform, SharePoint Online, Azure services, and other cloud technologies
  • Collaborate with program leadership, customers, and stakeholders to gather requirements and implement portal capabilities that support mission objectives
  • Develop and maintain portal roadmaps, implementation schedules, testing strategies, deployment plans, and end-user training materials
  • Monitor portal performance, availability, and system health to ensure reliable and uninterrupted service
  • Administer user accounts, permissions, access controls, and content governance in accordance with organizational security policies
  • Implement cybersecurity best practices and ensure compliance with Department of Defense (DoD), Intelligence Community, and U.S. Government cybersecurity directives and standards
  • Coordinate application updates, enhancements, maintenance activities, and system upgrades while minimizing operational disruption
  • Troubleshoot and resolve complex portal, application, and user access issues
  • Develop portal documentation, technical procedures, governance policies, and standard operating procedures
  • Support PMO administrative and operational requirements, including reporting, collaboration, workflow automation, and knowledge management initiatives
  • Evaluate emerging technologies and recommend innovative solutions that improve portal functionality, user experience, and operational effectiveness
  • Lead complex technical initiatives and serve as the portal subject matter expert across multiple projects
  • Mentor technical staff and provide guidance on portal architecture, administration, and best practices as needed

Qualifications:
Required:
  • Active TS/SCI security clearance
  • Bachelor's degree in information technology, Computer Science, Information Systems, or a related technical discipline (or equivalent experience)
  • 5-8 years of experience administering and supporting enterprise collaboration platforms, portals, or Microsoft cloud solutions
  • Experience administering Microsoft SharePoint Online, Microsoft Power Platform, and Microsoft 365 environments
  • Successfully implemented portal governance, security controls, workflow automation, and collaboration solutions
  • Experience supporting cloud-based environments utilizing Microsoft Azure and/or Amazon Web Services (AWS)
  • Strong understanding of identity and access management, cybersecurity best practices, and enterprise collaboration technologies
  • Microsoft Certified: Power Platform Developer Associate and MS Azure certification
  • Amazon Web Services (AWS) certification

Desired:
  • Experience supporting Combatant Command (COCOM), Department of Defense (DoD), or Intelligence Community IT environments
  • Experience with Power Automate, Power BI, Dataverse, Microsoft Teams, and enterprise workflow automation
  • Experience supporting Agile software development and DevSecOps practices
  • Familiarity with Zero Trust architecture and cloud security best practices
  • Experience developing governance frameworks and user adoption strategies for enterprise collaboration platforms

What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$70,100 - $147,400
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.