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User Operations Associate Content Moderation Jobs in Middletown, CT

Mohegan

Product Operations Specialist

Uncasville, CT · On-site

Ensure game content roadmap and project documents are complete, current, and stored appropriately ... Experience working with online UI, wireframe and mock-up applications preferred * Intermediate ...

Mohegan

Product Operations Specialist

Uncasville, CT · On-site

Ensure game content roadmap and project documents are complete, current, and stored appropriately ... Experience working with online UI, wireframe and mock-up applications preferred * Intermediate ...

The Walt Disney Company

Software Engineer II

Bristol, CT · On-site

$117K - $157K/yr

Content Platforms & Operations is responsible for the development and ongoing advancement of the ... Creating and maintaining shared JavaScript libraries and UI components. * Implementing business ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Middletown, CT

User Operations Associate Content Moderation information

See Middletown, CT salary details

$30.4K

$114.5K

$166.6K

How much do user operations associate content moderation jobs pay per year?

As of Sep 9, 2026, the average yearly pay for user operations associate content moderation in Middletown, CT is $114,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $155,900.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What job categories do people searching User Operations Associate Content Moderation jobs in Middletown, CT look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Middletown, CT are:

What cities near Middletown, CT are hiring for User Operations Associate Content Moderation jobs?

Cities near Middletown, CT with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you

End-User Support Technician - Systemwide

Farmington, CT • On-site

Farmington Public Schools
Elementary and Secondary Schools • 1 - 5K employees
Learn more about Farmington Public Schoolsexternal

$50K - $55K/yr

Full-time, Contractor

Medical, Life, PTO

Re-posted 18 days ago

Job description

Position Type:
Technology/Computer Technician
Date Posted:
7/23/2026
Location:
Townwide
Date Available:
Immediate
Closing Date:
08/15/2026
Farmington Public Schools: End-User Support Technician
SUMMARY: Under the supervision of the Director of Finance and Operations, this position provides hardware, software, network communications, computer support, documentation, and consultation to the organization, on resolutions and services related to computing and information technology. The position requires a level of independence, flexibility, and troubleshooting skills.
MINIMUM QUALIFICATIONS:
  • Associates degree or equivalent combination of education and training, and one or more years of experience in customer service, computer technical support, computer consulting and/or computer operations.
  • Aptitude for and willingness to develop skills in teaching, good communication ability, and excellent writing skills.
  • Demonstrated ability to work well with people, to handle technical problems, and to follow complex plans and strategies in a high energy, fast-paced environment.
  • Demonstrated ability to problem solve challenging situations.
  • Must be able to safely lift up to 40lbs unassisted on a consistent basis.

DESIRABLE QUALIFICATIONS:
  • Experience with Mac and Chrome environments.
  • Experience with enterprise level network support (wired and wireless).
  • Experience with repair of Chromebooks

SALARY: $50,000-$55,000 (depending upon experience); full medical benefits, paid vacation time,13 paid holidays, $30,000 life insurance
DUTIES AND RESPONSIBILITIES:
  • Analyzes and diagnoses computer software, hardware and communications network problems for faculty, staff, students and other computer users. Recommends corrective solutions for a wide-range of computer applications, hardware, network, communications technology and software programs.
  • Installs, locates and corrects program errors, tests, tracks and monitors a wide range of commercially available software and hardware for midrange, minicomputer or microcomputer technology as required for assignment. Requires the application of a wide range of knowledge of operating systems, server technologies, server integration, hardware, network and software programs. .
  • Prepares hard copy and on-line documentation to improve user knowledge and correct usage of computing and information technology computing facilities, applications and resources
  • Assists in the facilitation of computer usage by the faculty, students, and staff through a wide variety of means that may include surveys, newsletters, web pages, attendance at meetings, exhibitions, conferences, and district events. Orients and enables faculty to the use of the computer labs, computing resources and teaching facilities (i.e., classroom tools and Virtual Classroom).
  • Maintains and administers lab and classroom procedures, computing accounts, supplies inventories, handbooks and policies. May assist with work schedules of student consultants.
  • Maintains routine security of computing hardware and software and cleanliness of computing hardware and facilities.
  • Records, tracks, troubleshoots, surveys and reports on the computer problems.
  • Prepares and maintains logs, reports and statistical data.
  • Initiates repairs of hardware, software, networks and/or other equipment and computing peripherals. Works with other areas as necessary to escalate and/or resolve problems and tracks to ensure solutions.
  • Assists with the development of plans and processes that ensure minimum risk to services or systems due to errors.
  • Acts as liaison between users, computer operations and technical programming groups as required.
  • Stays current with technology changes and integrates software and hardware into the university where applicable and when appropriate.
  • Performs related duties as required.

Performs related duties as required.
WORK SCHEDULE: Full year (12 month position)
STARTING DATE: August 2026
Application Procedure:
Apply online at www.fpsct.org and submit resume, cover letter, 2 letters of reference and copies of all college transcripts.
The Board of Education will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, alienage, ancestry, disability (including pregnancy), genetic information, veteran status or gender identity or expression, except in the case of a bona fide occupational qualification. Questions concerning Title VI or Title IX compliance should be directed to: Veronica Ruzek, 14 Monteith Drive, Farmington, CT 06032 860-673-8270. Questions concerning Section 504 compliance should be directed to: Wendy Shepard-Bannish, 14 Monteith Drive, Farmington, CT 06032 860-677-1791.

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