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User Operations Associate Content Moderation Jobs in Middletown, CT

Communications Coordinator

Glastonbury, CT ยท On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... operations, project management, content coordination, and internal communications. This role is ... Understanding of UI/UX, web, print, or digital design principles * Marketing, communications, or ...

Ensure game content roadmap and project documents are complete, current, and stored appropriately ... Experience working with online UI, wireframe and mock-up applications preferred * Intermediate ...

Ensure game content roadmap and project documents are complete, current, and stored appropriately ... Experience working with online UI, wireframe and mock-up applications preferred * Intermediate ...

US Tech-Product Associate

Hartford, CT ยท On-site

$50K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... user experience, and technology. Your responsibilities will include designing, developing, and ... operations to drive profitable growth - Adopting habits to sustain performance and develop ...

Showing results 21-40

User Operations Associate Content Moderation information

See Middletown, CT salary details

$30.4K

$114.5K

$166.6K

How much do user operations associate content moderation jobs pay per year?

As of Aug 17, 2026, the average yearly pay for user operations associate content moderation in Middletown, CT is $114,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $155,900.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What job categories do people searching User Operations Associate Content Moderation jobs in Middletown, CT look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Middletown, CT are:

What cities near Middletown, CT are hiring for User Operations Associate Content Moderation jobs?

Cities near Middletown, CT with the most User Operations Associate Content Moderation job openings:

Associate Director, Cleanroom

Yale Cancer Center

New Haven, CT โ€ข On-site

$92 - $146.75/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Position Focus

Yale University Cleanroom is an advanced research core facility supporting a rapidly expanding portfolio of interdisciplinary research in areas including quantum devices, photonics, integrated optics, organic and flexible electronics, microfluidics, MEMS, advanced materials, and emerging nanotechnologies for faculty and students across the university. The core maintains a comprehensive and continually evolving suite of state-of-the-art micro- and nanofabrication instrumentation enabling cutting-edge research and innovation across the University. Reporting to the University Cleanroom Director, the Associate Cleanroom Director serves as a senior operational and technical leader supporting Yale's cleanroom enterprise, including activities within both the Becton Cleanroom on central campus and the West Campus Cleanroom. The Associate Director is responsible for supporting the operation and continued development of these shared research cores, including daily operations, technical staff supervision, laboratory safety and regulatory compliance, user training and certification, process development, and the maintenance, acquisition, installation, and commissioning of advanced instrumentation and facility infrastructure. Looking ahead, the Cleanroom is poised for a major leap forward with the planned transition of the Becton Cleanroom into an expanded, approximately 12,000-square-foot facility in Yale's new Physical Sciences and Engineering Building (PSEB) in late 2029. This exciting development is expected to significantly enhance research capacity, foster new interdisciplinary collaborations, and further elevate Yale's advanced fabrication capabilities. The Associate Director will play a key role in supporting operational planning, equipment deployment, user readiness, and facility transition activities associated with this expansion.

The Associate Director works closely with faculty, researchers, students, facilities personnel, Environmental Health and Safety staff, university administration, vendors, contractors, and external partners to ensure the facilities operate safely, efficiently, and sustainably while delivering exceptional technical capabilities and research support. The role is critical to supporting high-impact interdisciplinary research and maintaining a high level of operational and technical excellence. The Associate Director provides advanced technical leadership, mentorship, and hands-on expertise in micro- and nanofabrication processes including photolithography, physical and chemical vapor deposition, wet chemical processing, reactive ion etching, metrology, and back-end processing/packaging. The position requires deep technical knowledge to support process integration, equipment evaluation and selection, installation and qualification of new tools, troubleshooting of complex fabrication challenges, and continuous improvement of facility capabilities and user support. Equally important are strong administrative and organizational skills, including project coordination, team collaboration and guidance while supporting initiatives that advance facility growth and modernization. This role will also provide budget tracking and operational support, cost-recovery/recharge support, and vendor/contractor coordination.

Required Skills and Abilities
  • 1. Demonstrated expertise in semiconductor and micro/nanofabrication processes including photolithography, thin film deposition, chemical processing, dry etching, vacuum systems, metrology, and related cleanroom operations.
  • 2. Proven ability to supervise and mentor technical staff, manage operations across multiple cleanroom facilities, coordinate contractors and vendors, and foster a collaborative, service-oriented research environment.
  • 3. Strong knowledge of laboratory operations, cleanroom infrastructure, environmental health and safety requirements, hazardous materials handling, and regulatory compliance in a research environment.
  • 4. Ability to manage complex technical projects including equipment acquisition, installation, facility upgrades, budgeting, cost estimation, process implementation, and long-term infrastructure planning.
  • 5. Excellent interpersonal and technical communication skills with the ability to train and mentor users, collaborate with faculty and researchers, troubleshoot technical challenges, and support interdisciplinary research initiatives.
Preferred Education, Experience and Skills

Ph.D. or equivalent physical sciences or engineering with 5+ years working in an academic cleanroom setting.

Principal Responsibilities
  • 1. User Training: Refine training methodologies and train and mentor users of the research core, providing guidance and expertise.
  • 2. Experiment Support: Collaborate closely with researchers and lead complex projects requiring customized solutions within the research core.
  • 3. Facility/Instrument Support: Lead and manage research projects within the research core.
  • 4. Technique Development: Contribute to the development of research strategies within the research core and evaluate and implement cutting-edge technologies and methodologies.
  • 5. Data Analysis/Interpretation: Analyze and interpret complex scientific data, providing critical insights and recommendations.
  • 6. Equipment Procurement: Assist in the evaluation, acquisition, and maintenance of research core equipment.
  • 7. Professional Development: Stay updated with emerging research trends and technologies. Participate and present in professional development activities and scientific conferences, representing the research core at conferences and events.
  • 8. Scientific Participation: Collaborate with users on manuscript preparation and grant proposals, as applicable.
  • 9, Staff Training and Mentoring: Mentor and support junior staff members in their professional growth.
  • 10. Leadership: Collaborate with senior core leadership on research core-related initiatives.
  • 11. Finance and Admin: Support the Core Director with development and implementation of strategic plans and budgets for the research core.
  • 12. Vendor Relations: Oversees strategic vendor partnerships, manages negotiations, and evaluates vendor performance for the research core.
  • 13. Education and Outreach: Develop education and outreach activities within the core, including tours, events, etc.
Required Education and Experience

Master's Degree in a related discipline and five years of related experience or an equivalent combination of skills, education, and experience.

Job Posting Date

07/24/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (26)

Salary Range

$92,000.00 - $146,750.00

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidateโ€™s qualifications, experience, skills, and education in relation to the position requirements, along with the roleโ€™s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individualโ€™s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

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