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User Operations Associate Content Moderation Jobs in Bristol, CT

LanceSoft

Technician III - Non-Exempt

North Haven, CT · On-site

Creates, develops, plans, writes and edits operational, instructional, maintenance or test ... Create easy-to-understand online user interface text, help, and training guides. * Perform the ...

LanceSoft

Technician III - Non-Exempt

North Haven, CT · On-site

Creates, develops, plans, writes and edits operational, instructional, maintenance or test ... Create easy-to-understand online user interface text, help, and training guides. * Perform the ...

The Walt Disney Company

Software Engineer II

Bristol, CT

$117K - $157K/yr

Content Platforms & Operations is responsible for the development and ongoing advancement of the ... Creating and maintaining shared JavaScript libraries and UI components. * Implementing business ...

The Walt Disney Company

Senior Software Engineer

Bristol, CT · On-site

$122K - $161K/yr

Content Platforms & Operations is responsible for the development and ongoing advancement of the ... Creating and maintaining shared JavaScript libraries and UI components. * Implementing business ...

Assa Abloy

AEM Core Technical Lead

Berlin, CT · On-site

Editable Templates, Touch UI Components (React, Sightly/HTL, Java, Angular) * Servlets, Services ... ContextHub, Campaigns, Content & Experience Fragments * MSM, Replication workflows, Dispatcher ...

ASSA ABLOY

AEM Core Technical Lead

Berlin, CT · On-site

Editable Templates, Touch UI Components (React, Sightly/HTL, Java, Angular) * Servlets, Services ... ContextHub, Campaigns, Content & Experience Fragments * MSM, Replication workflows, Dispatcher ...

Victorinox Swiss Army, Inc

Manager Ecommerce

Monroe, CT · On-site

... content, merchandising, inventory visibility, and operational alignment * Review post‑launch ... Improve site performance with focus on mobile UX, accessibility, stability, and speed * Partner ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Bristol, CT

User Operations Associate Content Moderation information

See Bristol, CT salary details

$30K

$113.3K

$164.7K

How much do user operations associate content moderation jobs pay per year?

As of Aug 23, 2026, the average yearly pay for user operations associate content moderation in Bristol, CT is $113,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $154,200.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What job categories do people searching User Operations Associate Content Moderation jobs in Bristol, CT look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Bristol, CT are:

What cities near Bristol, CT are hiring for User Operations Associate Content Moderation jobs?

Cities near Bristol, CT with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you

eCommerce Specialist

Victorinox Swiss Army, Inc

Monroe, CT • On-site

Full-time

Posted 20 days ago

Job description

Ecommerce Specialist

Role Overview

The Ecommerce Specialist will manage and optimize the Epicurean DTC experience on Shopify. This role is responsible for catalog operations, integrations, site performance, and content execution. You will collaborate across digital, marketing, operations, and CX to ensure the site is accurate, high performing, conversion oriented, and fully aligned with growth initiatives.


This role is ideal for someone who thrives in a hands-on, detail-forward environment and enjoys owning the mechanics and quality of a top-tier Shopify store.

Key Responsibilities

Shopify Store Operations

  • Manage the full product catalog, including creation, updates, categorization, translations, and asset management.
  • Maintain and optimize pricing, promotions, and inventory rules.
  • Support expansion store setup and maintenance for international markets.
  • Oversee app and integration landscape, ensuring stability, accuracy, and performance.
  • Coordinate with operations on stock levels, fulfillment flags, backorders, and discontinuations.

Site Performance and Optimization

  • Monitor and improve Core Web Vitals (LCP, FCP, CLS), page speed, and site accessibility.
  • Partner with developers and agencies to troubleshoot issues and enhance site functionality.
  • Implement CRO best practices using analytics, heatmaps, and user behavior insights.

SEO and Content

  • Maintain SEO health using tools like SEMRush, Search Console, and Screaming Frog.
  • Build and update on-site content including landing pages, product descriptions, and category copy.
  • Ensure content follows brand guidelines, SEO best practices, and internationalization needs.
  • Support structured data updates to improve crawlability and ranking.

Analytics and Reporting

  • Manage GA4 and Google Tag Manager tagging, tracking, and event configuration.
  • Partner with digital teams to monitor KPIs such as CVR, AOV, traffic, and channel performance.
  • Support Google Ads and Meta Ads integrations as needed.
  • Deliver insights and recommendations based on data and user behavior.

Cross-Functional Collaboration

  • Work closely with the digital commerce team to support merchandising, promotions, and product launches.
  • Coordinate with marketing on campaigns, landing pages, and channel readiness.
  • Support customer service teams with site-related issue resolution.


Qualifications

  • Bachelor’s degree in business, Marketing, Ecommerce, or a related field
  • 2-4 years of experience managing DTC ecommerce for consumer brands, including multi-brand or multi-storefront environments
  • Hands-on experience with enterprise ecommerce platforms and working knowledge of Shopify and its app ecosystem
  • Understanding of ecommerce operations, including order management, fraud prevention, fulfillment, order tracking, and post-purchase experience tools (e.g., Narvar)
  • Experience partnering cross-functionally with marketing, operations, IT, and customer experience
  • Proficiency with ecommerce analytics and testing tools
  • Exposure to international ecommerce, including localization, currencies, taxes, duties, and regulatory compliance
  • Ability to balance strategic planning with hands-on execution, supported by strong analytical, written, and verbal communication skills


Victorinox Swiss Army is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.