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User Interviews Jobs in Providence, RI (NOW HIRING)

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EMR Informaticist

Providence, RI · On-site

Interviews Will Be Conducted Onsite in Rhode Island Clinical Informaticist will support the ... Analyze clinical and operational workflows and translate end-user needs into system functionality ...

JS International, Inc.

IT Business Analyst

Fall River, MA · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... interviews, workshops, and process reviews to gather and document business requirements. * Develop detailed business requirements documents (BRDs), functional specifications, process flows, and user ...

JSI Cabinetry

IT Business Analyst

Fall River, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... interviews, workshops, and process reviews to gather and document business requirements. * Develop detailed business requirements documents (BRDs), functional specifications, process flows, and user ...

JS International, Inc.

IT Business Analyst

Fall River, MA · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... interviews, workshops, and process reviews to gather and document business requirements. * Develop detailed business requirements documents (BRDs), functional specifications, process flows, and user ...

YMCA Southcoast

Human Resources Talent Partner

New Bedford, MA · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... with interviews with hiring managers. • Screens applications and select qualified candidates ... user access/termination. • Participates in job fairs as necessary. • Maintain accurate ...

YMCA Southcoast

Human Resources Talent Partner

New Bedford, MA · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... with interviews with hiring managers. · Screens applications and select qualified candidates ... and providing user access/termination. · Participates in job fairs as necessary. · Maintain ...

Brownhealth

Team Lead Environmental Svcs

Providence, RI

$18.13 - $29.90/hr

... interviews in designated areas, checks quality of linen when being processed and sees that all ... user needs, determine and set priorities, evaluate effectiveness and recommend changes to policies ...

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All JobsUser Interviews JobsUser Interviews Jobs in Providence, RI

User Interviews information

See Providence, RI salary details

$15

$54

$82

How much do user interviews jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for user interviews in Providence, RI is $54.49, according to ZipRecruiter salary data. Most workers in this role earn between $41.78 and $65.58 per hour, depending on experience, location, and employer.

What is a user interview?

A User Interviews job involves conducting research by gathering feedback from participants to understand their experiences, preferences, and behaviors. Researchers use interviews, surveys, or usability tests to gain insights that help improve products, services, or processes. This role often requires strong communication skills, an understanding of user research methods, and the ability to analyze qualitative and quantitative data.

What does a typical day look like for someone conducting user interviews?

A typical day in a User Interviews role often involves scheduling and conducting one-on-one or group interviews with end users, carefully documenting findings, and synthesizing insights for the product or design team. You may spend time coordinating with cross-functional partners—such as product managers, designers, or engineers—to understand research goals and share key takeaways. Additionally, your day may include preparing interview guides, reviewing recordings, and ensuring all participant communications are clear and timely. This blend of independent research and team collaboration helps ensure the insights you collect drive meaningful changes in the organization’s offerings.

What are the key skills and qualifications needed to thrive in the user interviews position, and why are they important?

To thrive in User Interviews roles, you need strong skills in user research, interviewing techniques, and data analysis, often complemented by experience in UX research or related fields. Familiarity with survey platforms, video conferencing software, and tools like Notion or Airtable is typically important, and certifications in UX research can be valuable. Excellent communication, active listening, and empathy help to build rapport with participants and extract valuable insights. These competencies are crucial for gathering high-quality user feedback that informs product and service improvements.

How do I get into user interviews?

To get into user interviews, you can build relevant skills such as communication and empathy, and gain experience through online platforms or research communities that connect interviewers with participants. Many roles require a background in UX, market research, or related fields, and some companies offer training or onboarding for new interviewers. Consistently practicing interview techniques and understanding user needs can improve your chances of entering this field.

What are popular job titles related to User Interviews jobs in Providence, RI?

For User Interviews jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching User Interviews jobs in Providence, RI look for?

The top searched job categories for User Interviews jobs in Providence, RI are:

User Interviews jobs near you
Infographic showing various User Interviews job openings in Providence, RI as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 7% Part Time, and 5% Contract. Highlights an 77% Physical, 4% Hybrid, and 19% Remote job distribution, with an average salary of $113,346 per year, or $54.5 per hour.

Job Service Rep I - CONTINUOUS POSTING

Department of Workforce Development

Brockton, MA • On-site

Full-time

Re-posted 12 days ago

Job description

The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program which provides temporary income assistance to Massachusetts workers who are unemployed through no fault of their own and who are able to work, available for work and looking for a job.
Positions available in Brockton and Boston
Incumbents in this series make determinations on eligibility for benefits in disputed claims after gathering necessary information through interviews; issue timely determinations with appropriate rationales to parties in accordance with Massachusetts Employment Security Law; and perform related work as required.
DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:
1.Analyze claims by reviewing available data to identify and prioritize potential eligibility issues.
2.Investigates issues by conducting fact-finding interviews by telephone or via the online system to gather information from claimants and employers and/or their representatives.
3.Analyzes data obtained from investigations and applies relevant laws, rules, regulations and precedents to formulate legal conclusions concerning eligibility for benefits in dispute.
4.Writes and issues timely determinations approving, or denying benefits which contain sufficient facts, reasons and law to enable interested parties to protect their rights.
5.Access and verify claim information and update records using the online system.
6.Advises claimants, employers, and/or their representatives, by telephone or via the online system, of appeal rights and procedures in cases of adverse determinations.
7.Provides information on unemployment insurance programs to employers, claimants and the general public by telephone or via the online system.
8.Interviews claimants and employers of agency unemployment insurance (UI) programs, by telephone or via the online system, to obtain and record data required to determine initial and/or ongoing eligibility of claimants and employers for programs or services.
9.Performs related duties as assigned.
*THIS IS A LONG-TERM SEASONAL POSITION WITH AN EXPECTED DURATION OF NINE MONTHS FROM DATE OF HIRE. THE DURATION OF EMPLOYMENT IS BASED ON AVAILABLE FUNDING AND/OR DUA WORKLOAD.
*Bilingual is preferred.
Incumbents are required to:
• work Monday - Friday from 8:30 AM - 5:00 PM
• have secure Broadband (10MBPS) internet speed connection to maintain full bandwidth coverage
Upon completion of the required in-person training, incumbents will perform duties in the office 3 days per week and remotely the remainder of the week.
Telework opportunities must be at a commutable distance to the Brockton or Boston DUA office.
Qualifications:
First consideration will be given to those applicants that apply within the first 14 days . Applicants must have (A) at least two (2) years of full time, or equivalent part-time professional or paraprofessional experience in personnel interviewing, vocational counseling, employment counseling, rehabilitation counseling, educational counseling, credit collection, credit interviewing, credit investigation, claims adjudication, claims settlement, claims examining, claims, investigation, claims interviewing, social work or social casework, or (B) any equivalent combination of the required experience and the substitutions below. Substitution: I. An Associate's degree may be substituted for one (1) year of the required experience. II. A Bachelor's degree or higher may be substituted for the required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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