User Experience Testing Jobs in Spokane, WA (NOW HIRING)

Closes: August 23, 2026
Job Description
Performs professional, technical, and analytical work in support of business unit and enterprise-wide initiatives, with an additional focus on Enterprise Asset Management (EAM) analysis and Central Analytics reporting. This role will also serve as a resource for the Utility Intelligence program and may be responsible for defining business and operational requirements, assessing current-state processes, facilitating and participating with testing needs, and supporting the implementation of data-driven change initiatives.
The Asset Management and Central Analytics Analyst utilizes knowledge of Company program areas and provides supportive information and data to define and implement solutions to meet varying customer needs, as well as analyze business processes and workflows with the objective of finding out how they can be improved. Duties include facilitating discussions to elicit information required to develop requirements; gathering and using data to research, analyze, design, test and evolve solutions; and assisting and leading as needed through change to future-state environments.
Responsibilities:

• Collect, clean, analyze, and interpret data to identify trends, insights, and opportunities.
• Gather, document, and translate business and technical requirements into clear, actionable solutions.
• Evaluate, design, and improve systems, processes, and workflows to enhance efficiency and meet business needs.
• Create and maintain reports, dashboards, and metrics that support decision-making across the organization.
• Configure systems, perform testing (unit, integration, UAT), and support implementation and ongoing maintenance.
• Lead or contribute to projects and programs including scoping, planning, execution, and documentation.
• Consult with stakeholders, provide recommendations, communicate findings, and act as a resource to team members.

Requirements
Business Analyst I:

• AA degree or two years' relevant course work in Information Systems, Business Administration, Science, Math, or related field. BA/BS degree preferred.
• 2+ years' relevant experience
• General knowledge of a variety of end-user tools and applications, such as CC&B, Maximo, Cognos, Excel, or GL Wand.
• Ability to communicate effectively to a variety of audiences.
• Ability to logically analyze problems of limited complexity, analyze data, and reach logical conclusions.
• Ability to create basic queries within a domain.
• Understanding of utility business and operations preferred.

Hiring Range: $59,861 to $76,921
Business Analyst II includes the requirements for I plus:

• BA/BS degree in Information Systems, Business Administration, Science, Math, or related field.
• 3+ years' relevant experience.
• General knowledge of a variety of end-user tools and applications, such as CC&B, Maximo, Cognos, MS Office, GL Wand, SQL, Tableau, or advanced Excel.
• KSAs of BA I and ability to create moderately complex queries within a domain.
• Ability to perceive and define cause-and-effect relationships in business processes and systems.
• Skill in understanding the implications of new information for current and future problem-solving and decision-making.
• Demonstrated skill in the use of analytical tools and data analysis methods.
• Related project management and business analysis experience preferred.

Hiring Range: $77,595 - $100,486
Business Analyst III includes the requirements for I and II plus:

• 6+ years' relevant experience.
• Related project management, business analysis experience.
• Knowledge of utility business and operations required.
• Working knowledge of a variety of end-user tools and applications, such as CC&B, Maximo, Cognos, MS Office, GL Wand, SQL, Tableau, advanced Excel, ARC GIS, SCADA, Visual Studio, Visio, Adobe Pro, Project, TFS or Pi.
• KSAs of BA II AND ability to develop level-appropriate procedures.
• Skill in researching, writing, and presenting complex analysis.
• Demonstrated ability at conducting and analyzing complex analysis and research and communicating results to a broad variety of audiences.

Hiring Range: $88,336 to $114,838
Business Analyst Senior includes the requirements for I, II and III plus:

• 8+ years' relevant experience.
• Extensive knowledge of a variety of end-user tools and applications, such as CC&B, Maximo, Cognos, MS Office, GL Wand, SQL, Tableau, advanced Excel, ARC GIS, SCADA, Visual Studio, Visio, Adobe Pro, Project, TFS and Pi, R/Python, Alation, MATLAB, or Optimization.
• KSAs of BA III AND advanced skills in the use of analytical tools and data analysis methods.
• Ability to perform specialized queries within a domain.
• Skill in evaluating alternative solutions, conclusions, approaches to problems.
• Demonstrated ability to advocate for meaningful improvements.
• Skill in assessing the performance of others and to take corrective action as necessary.

Hiring Range: $100,378 to $131,496
Preferred requirements:

• Financial modeling experience, including Life Cycle Cost Analysis, Probabilistic Analysis, IRR Calculations, and Alternative/Scenario Analysis preferred.
• Advanced knowledge with Power BI dashboard creation and maintenance preferred.
• Advanced knowledge with SQL and Oracle databases for data extraction, transformation, and analysis preferred.
• Experience with AI agents and automation tools such as Power Automate preferred.

Other combinations of education and experience may be considered.
Hybrid work options are available for this role. The successful candidate will be required to work at our 1411 E. Mission, Spokane, WA. office at least 3 days per week including Mondays and Tuesdays with additional day(s) determined by the manager.
To ApplyWe encourage you to apply as many of our positions have multiple levels to account for an incoming employee's various knowledge, skills, and experience.
Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".
Total Rewards
At Avista, our employees are the foundation of our success. Their dedication drives the value we deliver to our customers and communities. That's why we prioritize the physical, mental, and financial well-being of our team members and their families.
We offer a comprehensive Total Rewards program designed to support every stage of life and career. Our offerings include:

• Affordable healthcare options including medical, dental, and vision coverage
• Retirement benefits with an enhanced 401(k) match
• Incentive programs rewarding performance and contributions
• Competitive paid time off including holidays, personal days, and vacation
• Life and disability insurance for added peace of mind
• Wellness resources supporting mental and physical health
• Education and development support including tuition assistance
• Community giving programs encouraging employee engagement and impact
• Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)

To learn more, please visit our benefits website at https://avistabenefits.com/.
We are committed to maintaining a competitive and equitable total rewards package that attracts and retains a diverse, skilled, and engaged workforce.
In compliance with state laws, we provide the full salary range for each position, along with the typical hiring range based on qualifications, experience, and internal equity. The full salary range for this position is $59,861 to $162,614. Questions regarding compliance with this requirement can be directed to humanresources@avistacorp.com
Pre-employment screening requirements
Employment is contingent upon the successful completion of a drug test, background check and motor vehicle records review.
Avista's Commitment to Equal OpportunityAvista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.
Please view Equal Employment Opportunity Posters provided by OFCCP here. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at humanresources@avistacorp.com if you would like assistance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.