User Experience Research Associate Jobs in Washington

Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared User Experience Designer 2 to join our dynamic team at Ft. Meade, MD in support of the Intelligence Community.

Responsibilities:
-Support the UX Lead by conducting user research sessions (interviews, usability tests, contextual inquiries) to collect raw behavioral and attitudinal data.
-Execute discussion guides, screeners, and research protocols as defined by the UX Lead.
-Observe and document user behaviors, pain points, and patterns during sessions, distinguishing what users say from what they actually do or need.
-Administer quantitative data collection methods (surveys, card sorting, tree testing) in support of research plans set by the UX Lead.
-Compile and organize raw research data (notes, session artifacts) into clean, structured formats for UX lead to synthesize.
Required Skills and Qualifications::
-Hands-on experience conducting usability testing, interviews, and/pr contextual inquiry directly with end users.
-Comfortable assisting research sessions alongside a UX lead. Experience independently running research studies end-to-end (objective-setting, study design, execution, and synthesis) is a plus.
-Working knowledge of both qualitative discovery methods (usability testing, contextual inquiry) and quantitative data collection methods (surveys, analytics review, A/B testing, card sorting, tree testing, session observation). Demonstrated experience is a plus.
-Strong note-taking and data organization skills where they are able to capture and structure raw findings accurately for leadership synthesis and analysis.
-Reliable, detail-oriented execution of research protocols with minimal need for independent research strategy or stakeholder presentation.
-Comfort operating with ambiguous, evolving requirements typical of mission/IC environments that is able to define research questions when none is handed to them is a plus.

Required Skills:

• Analyze user requirements to derive software design and performance requirements
• Debug existing software and correct defects
• Provide recommendations for improving documentation and software development process standards
• Design and code new software or modify existing software to add new features
• Integrate existing software into new or modified systems or operating environments
• Develop simple data queries for existing or proposed databases or data repositories
• Write or review software and system documentation
• Serve as team lead at the level appropriate to the software development process being used on any particular project
• Design or implement complex database or data repository interfaces/queries
• Develop or implement algorithms to meet or exceed system performance and functional standards
• Assist with developing and executing test procedures for software components
• Develop software solutions by analyzing system performance standards, confer with users or system engineers; analyze systems flow, data usage and work processes; and investigate problem areas
• Modify existing software to correct errors, to adapt to new hardware, or to improve its performance
• Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design
• Design or implement complex algorithms requiring adherence to strict timing, system resource, or interface constraints; Perform quality control on team products
• Implement recommendations for improving documentation and software development process standards
• Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project
• Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements and interfaces
• Coordinate software system installation and monitor equipment functioning to ensure operational specifications are met
• Recommend new technologies and processes for complex software projects
• Serve as the technical lead of multiple software development teams
• Select the software development process in coordination with the customer and system engineering
• Ensure quality control of all developed and modified software
• Delegate programming and testing responsibilities to one or more teams and monitor their performance

Desired Skills:

•  Operate in an agile development environment requiring the delivery of User Experience feedback on a weekly basis.
• Conduct User Experience research and optimization.
• Create final visual designs, storyboards, interaction flows, and interface guidelines.
• Take a user-centered approach in crafting design solutions that meet both user needs and product strategy requirements.
• Work with Product Owners to rapidly prototype and iterate on multiple design solutions.
• Review final implementation with front-end developers to insure design standards are followed.
• Work across teams and communicate effectively with stakeholders within various customer bases to provide inspiration and constructive feedback to other Designers.
• Leading project life cycle design including interviewing customers, clearly articulating customer requirements to design team, creating visual designs/prototypes, presenting information to customers, and helping solve and clarify questions and problems. 9. Manage several diverse engineering teams in conducting User Experience research and optimization

Requirements:

• Bachelor's and 10 years of related experience.
• Active TS/SCI w/ FSP required within 7 years.

T-Rex Overview

Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.

T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.

T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

In compliance with pay transparency guidelines, the annual base salary range for this position is $120,000 - $160,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.