User Experience Design Manager Jobs in Portland, OR

Role Overview: As a Web Designer, you will help shape intuitive, engaging digital experiences that connect customers with the Rejuvenation brand. Working across eCommerce, merchandising, marketing, and product teams, you'll design customer-centered solutions that balance business objectives with user needs.

In this role, you'll contribute to the evolution of the Rejuvenation website by designing landing pages, merchandising experiences, promotional campaigns, and UX enhancements that improve discoverability, confidence, and conversion. You'll collaborate with cross-functional partners throughout the design process-from concept through execution-while using customer insights, usability best practices, and data to inform design decisions.

Key Responsibilities:

UX & Experience Design

• Design intuitive, user-centered digital experiences across desktop and mobile that support customer goals and business objectives.

• Create wireframes, mockups, prototypes, and high-fidelity designs that communicate interaction patterns and design intent.

• Partner with developers during implementation by reviewing work in development and test environments, identifying discrepancies, and ensuring the final experience aligns with design intent, usability standards, and brand quality.

• Apply UX best practices including accessibility, information hierarchy, and usability principles to improve the customer experience.

• Participate in user research, usability testing, and design reviews to validate and refine solutions.

Digital Design & Merchandising

• Design digital assets including landing pages, promotional experiences, website components, and merchandising content that align with seasonal campaigns and brand standards.

• Partner with merchandising and marketing teams to create compelling shopping experiences that inspire customers while supporting conversion goals.

• Maintain consistency across the digital ecosystem by contributing to established design systems and component libraries.

Cross-Functional Collaboration

• Partner closely with UX, Engineering, Merchandising, Marketing, and Analytics teams throughout the design process.

• Present design rationale clearly, incorporating stakeholder feedback while advocating for the customer experience.

• Collaborate with developers to ensure accurate implementation and perform QA/QC to maintain design quality across devices and browsers.

Optimization & Continuous Improvement

• Use customer feedback, analytics, and business insights to iterate and improve digital experiences.

• Stay current on UX trends, eCommerce best practices, accessibility standards, and emerging digital technologies.

• Identify opportunities to improve design workflows, documentation, and team processes.

Criteria:

• Experience: 2-5 years of design experience in digital environments. Preference for eCommerce experience.
• Skills: Proficient in Figma, Adobe Creative Cloud (Illustrator, Photoshop, XD), and HTML is required. Experience with Airtable or similar project management software is a plus. Illustration, motion design, and video editing skills are preferred. Familiar with web design principles including usability, responsive design, and cross-browser functionality. Profiency in MS Office is required.
• Education: Bachelor's degree in Graphic Design or a related field is preferred, relevant experience will be considered in lieu of degree.
• Attributes: Strong typography skills, excellent time management, and organizational abilities. Motivated self-starter with collaborative and problem-solving skills. Ability to handle changing priorities and make timely decisions.

Additional Information:

• Onsite Requirement: Ability to work onsite in our Portland office full-time, following state, local, and company guidelines.
• Benefits: Generous discount on Williams-Sonoma, Inc. brands, 401(k) plan, paid time off, health benefits, wellness program, and professional development opportunities.
• Our Commitment: We are dedicated to creating an inclusive work environment where diverse perspectives are valued and innovation thrives. We encourage all qualified candidates to apply, regardless of their background.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series  

 

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.