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User Experience Design Director Jobs (NOW HIRING)

Valley Bank

Director, UX & Design

Manhattan, NY · On-site

Familiarity with conversational design, voice UX, or AI-assisted interaction design. * Strong executive presence with the ability to influence senior stakeholders and represent design at the ...

JazzX AI

Director - UX Design

Los Altos, CA

About the Role The Head of UX Design is a foundational leadership role at JazzX. You will define how humans and AI collaborate to get real work done in complex enterprise environments--how judgment ...

Walmart

(USA) Director, UX Design

San Francisco, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

Walmart

(USA) Director, UX Design

Hayward, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

Walmart

(USA) Director, UX Design

San Bruno, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

Walmart

(USA) Director, UX Design

Fremont, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

Walmart

(USA) Director, UX Design

Berkeley, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

Walmart

(USA) Director, UX Design

Redwood City, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

RELX Group plc

Manager, UX Design

Philadelphia, PA · On-site

$130K - $241K/yr

The Manager, UX Design leads a UX design team responsible for delivering intuitive and accessible experiences across Elsevier's Clinical Solutions portfolio, including clinical decision support ...

Walmart

(USA) Director, UX Design

Richmond, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

Walmart

(USA) Director, UX Design

Oakland, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

Walmart

(USA) Director, UX Design

Walnut Creek, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

Walmart

(USA) Director, UX Design

San Leandro, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

insightsoftware

Director, User Experience & Design

We are seeking a Director, User Experience and Design to lead the design of embedded analytics experiences across a complex, multi-team product environment. This is a senior player/coach role with ...

Walmart

(USA) Director, UX Design

Newark, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

Walmart

(USA) Director, UX Design

Alameda, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

Walmart

(USA) Director, UX Design

Union City, CA

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

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All JobsUser Experience Design Director Jobs

User Experience Design Director information

See salary details

$29K

$117.6K

$227.5K

How much do user experience design director jobs pay per year?

As of Jun 22, 2026, the average yearly pay for user experience design director in the United States is $117,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $169,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a User Experience Design Director, and why are they important?

To thrive as a User Experience Design Director, you need deep expertise in UX/UI design, user research, and leadership, usually backed by a relevant degree and substantial professional experience. Familiarity with design systems, prototyping tools like Figma or Sketch, and usability testing platforms is essential, along with knowledge of accessibility standards. Outstanding communication, strategic thinking, and the ability to inspire and mentor teams are crucial soft skills for this role. These capabilities ensure the creation of user-centered products, foster team growth, and align design vision with business objectives.

What does a User Experience Design Director do?

A User Experience (UX) Design Director leads and oversees the design and implementation of user experiences across digital products and platforms. They manage teams of designers, set UX strategies, and ensure that products meet both business goals and user needs. The role involves collaborating with stakeholders, guiding research and prototyping activities, and maintaining high standards for usability and visual design. Ultimately, a UX Design Director ensures that the end products are intuitive, accessible, and enjoyable for users.

What is the difference between User Experience Design Director vs User Experience Designer?

AspectUser Experience Design DirectorUser Experience Designer
CredentialsBachelor's or Master's in Design, Human-Computer Interaction, or related fields; extensive experienceBachelor's degree in Design, Psychology, or related fields; portfolio required
Work EnvironmentLeads teams, collaborates with executives, oversees strategyExecutes design tasks, creates wireframes, prototypes, user research
Industry UsageUsed in organizations with large UX teams, strategic rolesCommon in companies of all sizes, entry to mid-level roles

The User Experience Design Director focuses on strategic leadership, team management, and high-level UX planning, while the User Experience Designer handles hands-on design work, user research, and prototyping. Both roles require strong UX credentials, but the director's role is more leadership-oriented, whereas the designer's role is more execution-focused.

How does a User Experience Design Director typically collaborate with cross-functional teams to drive project success?

A User Experience Design Director plays a pivotal role in bridging the gap between design, product, engineering, and marketing teams. They facilitate workshops, align stakeholders on user-centered goals, and ensure design solutions are feasible and meet business objectives. Regular communication and feedback sessions are key, as the Director advocates for the user while balancing technical constraints and business priorities. This collaborative approach not only fosters innovation but also leads to cohesive products and a unified team vision.
What cities are hiring for User Experience Design Director jobs? Cities with the most User Experience Design Director job openings:
What are the most commonly searched types of User Experience Design jobs? The most popular types of User Experience Design jobs are:
What states have the most User Experience Design Director jobs? States with the most job openings for User Experience Design Director jobs include:
User Experience Design Director jobs near you
Director, UX & Design

Director, UX & Design

Valley Bank

Manhattan, NY • On-site

Full-time

Posted 17 days ago

Valley Bank rating

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

87th of 141 rated banks

Job description

Responsibilities include but are not limited to:
  • Experience Strategy and Vision
    • Define and champion a unified customer experience vision for the Consumer Bank that is coherent across all segments, channels, and touchpoints.
    • Develop a multi-year design strategy that balances near-term delivery with longer-horizon capability building.
    • Establish experience principles and a design point of view that differentiates Valley's brand and deepens customer relationships.
    • Serve as the senior voice for customer-centered thinking in executive and cross-functional forums.
  • Organizational Leadership
    • Build, lead, and develop a high-performing, multidisciplinary design organization spanning service design, UI design, research, and conversational design.
    • Establish the operating model for how design integrates with product management, technology, and business stakeholders across all three segments.
    • Foster a culture of craft, curiosity, and continuous learning within the design organization.
    • Develop talent and career paths that attract and retain top design professionals in a competitive market.
  • Cross-Functional Partnership
    • Partner closely with Business, Product, Segment and Channel Partners to align experience priorities with business goals.
    • Work with technology and engineering leaders to ensure design intent is faithfully implemented and that delivery velocity is supported by strong design operations.
    • Collaborate with Risk, Compliance, and Legal to ensure all experiences meet regulatory requirements while still delivering for customers.
  • Measurement and Outcomes
    • Define and track experience quality metrics (NPS, CSAT, task completion, effort scores) that connect design decisions to business results.
    • Establish a research and insight practice that continuously feeds product and strategy decisions with customer evidence.
    • Drive accessibility and inclusive design standards across all products and channels.

Required Skills:
  • Demonstrated experience leading design across both digital and physical or service-oriented environments (not solely app or web).
  • Proven ability to develop and execute experience strategy at an organizational level, not just individual product or feature scope.
  • Strong fluency in service design methodology including journey mapping, service blueprinting, and systems thinking.
  • Experience building and scaling user research capabilities that inform both tactical and strategic decisions.
  • Familiarity with conversational design, voice UX, or AI-assisted interaction design.
  • Strong executive presence with the ability to influence senior stakeholders and represent design at the leadership table.
  • Outstanding communication skills: able to frame design strategy in business terms and connect design decisions to measurable outcomes.

Required Experience:
  • High School diploma or GED equivalent and a minimum of 12 years of progressive UX and design experience, including significant leadership of multi-disciplinary design teams.

Preferred Experience:
  • Business, Finance, Technology or related field. MBA.
  • Experience in financial services, banking, or other regulated industries with complex, multi-segment customer bases.
  • Experience designing for small business and/or wealth management client segments.
  • Background incorporating AI/ML-driven personalization or generative AI into customer-facing experiences.
  • Experience integrating design teams through organizational change or following a merger or consolidation.
  • Familiarity with contact center experience design, IVR/voice channel optimization, or branch experience design.

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