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User Experience Contractor Jobs in Michigan (NOW HIRING)

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Accept and respond to end-user support tickets and projects according to client contract, processes ... Basic computer hardware repair experience. Daily reporting to clients. Tracking time and job notes ...

Detroit IT

Apple Support Specialist

Troy, MI · On-site

Job Responsibilities: • Accept and respond to end-user support tickets and projects according to ... the appropriate contracted timeframes. • Provide onsite and remote desktop support for OSX ...

M.W. Watermark®

IT Systems Engineer

Holland, MI · On-site

... Active Directory, user permissions, and common business applications. • Experience ... contractors, technology vendors, or service providers preferred. • Experience using AI tools ...

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User Experience Contractor information

What is the difference between User Experience Contractor vs User Experience Designer?

AspectUser Experience ContractorUser Experience Designer
CredentialsTypically requires a portfolio, relevant certifications (e.g., NN/g, UX certifications), and experienceRequires a degree in design, human-computer interaction, or related fields, along with a portfolio
Work EnvironmentContract-based, project-specific, often freelance or temporary rolesFull-time or part-time employment within organizations or agencies
Industry UsageCommon in consulting, startups, and agencies for short-term projectsWidely used in tech, corporate, and product companies for ongoing design work

The main difference is that a User Experience Contractor is typically hired on a temporary basis for specific projects, focusing on delivering UX solutions quickly. In contrast, a User Experience Designer often works as a full-time employee, involved in ongoing design processes and team collaboration. Both roles require similar skills and credentials but differ mainly in employment type and project scope.

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For User Experience Contractor jobs in Michigan, the most frequently searched job titles are:

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The top searched job categories for User Experience Contractor jobs in Michigan are:

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Cities in Michigan with the most User Experience Contractor job openings:

User Experience Contractor jobs near you

Apple Support Specialist

Detroit IT

Troy, MI • Remote

Full-time

Re-posted 21 days ago

Job description

Company Description

Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.

Job Description

Job Summary:

MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.

Job Responsibilities:

Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.

User account setup using local, open directory and active directory. 

Migration of user data from system to system.

Imaging of Mac's using Netboot/Netimage or similar product such as Casper.

Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.

Basic hardware repair including hard drive and memory upgrades.


Qualifications

Must have excellent verbal and written communications skills, as you will be working in a customer service environment.

Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.

Ability to travel to and from clients sites.

Bachelor's Degree in an IT related field (preferred).

Apple Certifications at OS level (minimally) and hardware level.

Basic computer hardware repair experience.

Daily reporting to clients.

Tracking time and job notes in job ticketing system and time tracking software.

Notes: 

This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.

If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.


Additional Information

All your information will be kept confidential according to EEO guidelines.

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