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User Experience Contractor Jobs in Michigan (NOW HIRING)

GT Independence

UX Researcher

Grand Rapids, MI · On-site

$90K/yr

The UX Researcher partners with Product Owners, the Director of Product, IT Development, Operations, Support, Third-Party Design Contractor(s), and end users as GTI's design partner to ensure ...

GT Independence

UX Researcher

Grand Rapids, MI

$90K/yr

The UX Researcher partners with Product Owners, the Director of Product, IT Development, Operations, Support, Third-Party Design Contractor(s), and end users as GTI's design partner to ensure ...

Autodesk

Principal UX Researcher

Novi, MI

Map how roles such as facility managers, production leaders, engineers, operators, contractors, and ... Experience researching multi-stakeholder environments or complex user ecosystems * Familiarity with ...

Eccalon LLC

Full Stack Developer

Detroit, MI · On-site

You will work closely with cross-functional teams including DevOps, UX/UI design, and program ... Experience with Azure services (Azure AD, GCC High) or AWS GovCloud in a DoD or federal contracting ...

V2X

Senior .NET Developer (Contract)

Troy, MI · On-site

$51.75 - $68.25/hr

NET Developer (Contractor) to support the modernization of our enterprise web application. The ... Collaborate with UI/UX and frontend teams utilizing modern JavaScript frameworks and libraries.

Y-Tech, LLC

Help Desk Manager

Battle Creek, MI · On-site

... contracting systems while maintaining exceptional service standards and driving continuous ... that enhance user experience and operational effectiveness. Minimum Requirements: 1. Bachelor ...

Y-Tech

Help Desk Manager

Battle Creek, MI · On-site

... contracting systems while maintaining exceptional service standards and driving continuous ... that enhance user experience and operational effectiveness. Minimum Requirements: 1. Bachelor ...

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User Experience Contractor information

What is the difference between User Experience Contractor vs User Experience Designer?

AspectUser Experience ContractorUser Experience Designer
CredentialsTypically requires a portfolio, relevant certifications (e.g., NN/g, UX certifications), and experienceRequires a degree in design, human-computer interaction, or related fields, along with a portfolio
Work EnvironmentContract-based, project-specific, often freelance or temporary rolesFull-time or part-time employment within organizations or agencies
Industry UsageCommon in consulting, startups, and agencies for short-term projectsWidely used in tech, corporate, and product companies for ongoing design work

The main difference is that a User Experience Contractor is typically hired on a temporary basis for specific projects, focusing on delivering UX solutions quickly. In contrast, a User Experience Designer often works as a full-time employee, involved in ongoing design processes and team collaboration. Both roles require similar skills and credentials but differ mainly in employment type and project scope.

What are popular job titles related to User Experience Contractor jobs in Michigan? For User Experience Contractor jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching User Experience Contractor jobs in Michigan look for? The top searched job categories for User Experience Contractor jobs in Michigan are:
What cities in Michigan are hiring for User Experience Contractor jobs? Cities in Michigan with the most User Experience Contractor job openings:
User Experience Contractor jobs near you
UX Researcher

UX Researcher

GT Independence

Grand Rapids, MI • On-site

$90K/yr

Full-time

PTO

Posted 16 days ago

GT Independence rating

6.5

Company rating: 6.5 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

76th of 236 rated social care providers

Job description

Make a Meaningful Impact Every Day!
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
Our Mission: To help people live a life of their choosing, regardless of age or ability.
GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National "Best and Brightest Companies to Work For." We are also proudly certified as a Great Place to Work® for 2025/2026-a distinction reserved for top employers committed to outstanding employee experiences.
The UX Researcher is responsible for understanding and evaluating customer behaviors, user needs, workflow pain points, design concepts, and the usability of existing and future GTI solutions. This role is focused on user experience research and design ownership.
The UX Researcher partners with Product Owners, the Director of Product, IT Development, Operations, Support, Third-Party Design Contractor(s), and end users as GTI's design partner to ensure research findings inform product strategy, roadmap decisions, design validation, backlog prioritization, and launch readiness. This role guide accessibility standards and common design systems and will create or direct designs and prototypes for testing and development.
Responsibilities
  • Plan and conduct user research across customer, participant, caregiver, employee, support, and operational stakeholder groups.

  • Develop research plans, interview guides, surveys, usability tests, journey maps, and synthesis approaches aligned to product questions.

  • Evaluate current products, workflows, prototypes, and future solution concepts for usability, accessibility, friction, comprehension, and adoption barriers.

  • Partner with Product Owners and the Director of Product to connect research findings to roadmap priorities, requirements, and backlog decisions.

  • Define the design system and create or collaborate on design elements for design exploration, prototype validation, usability testing, and customer experience considerations.

  • Build and guide development of prototypes and designs for testing and development

  • Coordinate research sessions, including participant recruitment support, scheduling, consent expectations, and privacy-sensitive handling of feedback.

  • Build and maintain a lightweight research repository, including findings, themes, artifacts, and reusable insights.

  • Define and track usability signals such as task success, friction points, adoption barriers, satisfaction feedback, and support themes.

  • Communicate research findings through concise readouts, artifacts, and stakeholder discussions that drive product decisions.

Requirements
  • 4+ years of experience in UX research, design, product research, customer research, service design research, or related roles.

  • Experience user experience research methods, including interviews, surveys, usability testing, observation, and synthesis.

  • Experience building prototypes and designs that meet accessibility, usability, and brand standards

  • Familiarity with key UX concepts such as design systems, design sprints, usability testing, etc.

  • Ability to evaluate complex workflows, internal tools, customer-facing experiences, and service interactions.

  • Strong skills in translating research findings into actionable product recommendations and decision support.

  • Experience partnering with product managers, product owners, designers, engineers, operations, and customer-facing teams.

  • Familiarity with accessibility, inclusive practices, usability heuristics, and research ethics.

  • Comfort working with external design partners and cross-functional teams to validate design concepts.

  • Strong written, visual, and verbal communication skills, including clear presentation of insights to stakeholders.

  • Experience with research and design tools such as Figma, Adobe, UserTesting, Qualtrics, Miro, or similar platforms.

  • Experience in regulated, healthcare, public sector, or complex service environments, preferred.

Location
  • Hybrid (business and team presence as needed; flexibility based on candidate)

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.
Our operations team is driven by trust, autonomy, and-yes-fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.
We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.
Grow your career with us. Grow your impact with us.
What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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