CGS Federal is seeking a skilled Senior User Support Specialist to assist in setting up and ... 1 year experience with the specific applications being supported • Supervisory experience ...
CGS Federal is seeking a skilled Senior User Support Specialist to assist in setting up and ... 1 year experience with the specific applications being supported • Supervisory experience ...
... user experience. This role owns the strategy, execution, andcontinuous optimization of Cirrus ... * Assist with other team support duties as assigned. * Travel requirements estimated at 10%. * ...
... user experience. This role owns the strategy, execution, andcontinuous optimization of Cirrus ... * Assist with other team support duties as assigned. * Travel requirements estimated at 10%. * ...
Contact Government Services, LLC is seeking a skilled Senior User Support Specialist to assist in ... experience with the specific applications being supported • Excellent oral and written ...
Contact Government Services, LLC is seeking a skilled Senior User Support Specialist to assist in ... experience with the specific applications being supported • Excellent oral and written ...
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
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Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
AV Support Engineer
Memphis, TN · Hybrid
... user experience. Supports AV lifecycle management through equipment tracking, refresh planning ... Assist with AV system deployments, upgrades, migrations, and hardware refresh initiatives.
AV Support Engineer
Memphis, TN · Hybrid
... user experience. Supports AV lifecycle management through equipment tracking, refresh planning ... Assist with AV system deployments, upgrades, migrations, and hardware refresh initiatives.
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Quick apply
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
Information Technology CGS is seeking a skilled Senior User Support Specialist to assist in setting ... Supervisory experience (helpful) * Hands-on familiarity with network, telecommunications, and ...
... quality user experience. The analyst develops process documentation, testing criteria, project ... and assist with cross team collaboration. Project Management and Performance - Complete project ...
... quality user experience. The analyst develops process documentation, testing criteria, project ... and assist with cross team collaboration. Project Management and Performance - Complete project ...
Workday Systems Functional Analyst (Finance/Supply Chain) - Full Time - Remote
Chattanooga, TN · On-site +1
... quality user experience. The analyst develops process documentation, testing criteria, project ... and assist with cross team collaboration. Project Management and Performance - Complete project ...
Workday Systems Functional Analyst (Finance/Supply Chain) - Full Time - Remote
Chattanooga, TN · On-site +1
... quality user experience. The analyst develops process documentation, testing criteria, project ... and assist with cross team collaboration. Project Management and Performance - Complete project ...
... overall user experience. Essential Duties & Responsibilities * Drive PLM Process and System ... Manage PLM Data and System Integrity - Assist in the maintenance of accurate and complete product ...
... overall user experience. Essential Duties & Responsibilities * Drive PLM Process and System ... Manage PLM Data and System Integrity - Assist in the maintenance of accurate and complete product ...
... overall user experience. Essential Duties & Responsibilities * Drive PLM Process and System ... Manage PLM Data and System Integrity - Assist in the maintenance of accurate and complete product ...
Quick apply
... overall user experience. Essential Duties & Responsibilities * Drive PLM Process and System ... Manage PLM Data and System Integrity - Assist in the maintenance of accurate and complete product ...
... overall user experience. Essential Duties & Responsibilities * Drive PLM Process and System ... Manage PLM Data and System Integrity - Assist in the maintenance of accurate and complete product ...
... overall user experience. Essential Duties & Responsibilities * Drive PLM Process and System ... Manage PLM Data and System Integrity - Assist in the maintenance of accurate and complete product ...
Legal Systems Trainer
Nashville, TN · On-site
Partner with HR to assess skill gaps and support development plans * Assist in developing training ... Recommend improvements to enhance user experience and training effectiveness Qualifications: * 3+ ...
Legal Systems Trainer
Nashville, TN · On-site
Partner with HR to assess skill gaps and support development plans * Assist in developing training ... Recommend improvements to enhance user experience and training effectiveness Qualifications: * 3+ ...
... quality user experience. The analyst develops process documentation, testing criteria, project ... and assist with cross team collaboration. Project Management and Performance - Complete project ...
... quality user experience. The analyst develops process documentation, testing criteria, project ... and assist with cross team collaboration. Project Management and Performance - Complete project ...
Salesforce Developer
Brentwood, TN · On-site
$52.50 - $69.50/hr
... Marketing, and service * Assist with solution design and implementation of Salesforce ... improve user experience * Develop reports and dashboards to support end user analysis * Provide ...
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Salesforce Developer
Brentwood, TN · On-site
$52.50 - $69.50/hr
... Marketing, and service * Assist with solution design and implementation of Salesforce ... improve user experience * Develop reports and dashboards to support end user analysis * Provide ...
2025 Fall Intern, Clinical Applications
Knoxville, TN · On-site
$14.25 - $19/hr
... * Assist in testing and maintaining clinical software applications under the guidance of experienced developers and analysts. * Support the documentation of technical processes, user guides, and ...
2025 Fall Intern, Clinical Applications
Knoxville, TN · On-site
$14.25 - $19/hr
... * Assist in testing and maintaining clinical software applications under the guidance of experienced developers and analysts. * Support the documentation of technical processes, user guides, and ...
2025 Fall Intern, Clinical Applications
Nashville, TN · On-site
$14.50 - $19.25/hr
... * Assist in testing and maintaining clinical software applications under the guidance of experienced developers and analysts. * Support the documentation of technical processes, user guides, and ...
2025 Fall Intern, Clinical Applications
Nashville, TN · On-site
$14.50 - $19.25/hr
... * Assist in testing and maintaining clinical software applications under the guidance of experienced developers and analysts. * Support the documentation of technical processes, user guides, and ...
User Experience Assistant information
How does a user experience assistant typically collaborate with designers and developers on a project?
A User Experience Assistant often serves as a bridge between UX designers and developers by supporting user research, organizing feedback, and ensuring design specifications are clearly communicated. They may help prepare usability testing materials, consolidate findings, and keep project documentation up to date. This collaboration ensures that user insights are integrated into design decisions and that development teams build features aligned with user needs. Regular communication and teamwork are key aspects of the role, making strong interpersonal skills valuable.
What are the key skills and qualifications needed to thrive as a user experience assistant, and why are they important?
To thrive as a User Experience Assistant, you need a solid understanding of user-centered design principles, basic research methods, and proficiency in design tools such as Adobe XD, Sketch, or Figma, often supported by a degree or coursework in design or human-computer interaction. Familiarity with usability testing platforms, wireframing tools, and content management systems is typically required. Attention to detail, strong communication, and collaborative skills make someone stand out in this position. These abilities ensure the creation of user-friendly digital products and effective support for design teams, directly impacting user satisfaction and business goals.
What is a user experience assistant?
User Experience Assistants support UX designers and researchers in creating user-friendly digital products. Their duties often include conducting usability tests, gathering user feedback, preparing reports, and assisting with design documentation. They help ensure that the final product meets users' needs and expectations by providing valuable insights and administrative support throughout the design process. This role is ideal for those interested in UX who want to gain hands-on experience in the field.
What are the most commonly searched types of User Experience jobs in Tennessee? The most popular types of User Experience jobs in Tennessee are:
What cities in Tennessee are hiring for User Experience Assistant jobs? Cities in Tennessee with the most User Experience Assistant job openings:
Full-time
Re-posted 12 days ago
Job description
Job Summary:
CGS Federal is seeking a skilled Senior User Support Specialist to assist in setting up and operating an end-user support program in support of major applications and projects. This role requires expertise in computer applications, operating systems, and telecommunications, with responsibilities including user training, help desk functions, and technical support during courtroom proceedings.
Responsibilities:
• Usually reports to the Help Desk Supervisor/Senior User Trainer or Application Manager
• Assists in setting up and operating an end-user support program for major applications supporting specific projects
• Establishes overall user training programs, especially for complex applications (e.g., groupware, workflow) and for litigation support/office automation tools
• Develops training course outlines and agendas
• Establishes training facilities and training schedules
• May supervise teams of user support staff (e.g., help desk staff)
• Organizes, prepares, schedules, and conducts training sessions
• Delivers primarily user-level training for specific databases/software (including word processing and other office automation packages)
• May also deliver training such as team building, contract/document center orientations, etc.
• Trains audiences including attorneys, paralegals, Government Case Managers, client agency staff, and/or other contractor employees
• Prepares training approach and materials
• Arranges training logistics (facility use and access to appropriate applications)
• Performs help desk functions: responds to user phone calls, installs/troubleshoots litigation support packages on user desktops, and coordinates support with office automation contractors/staff
• Install, configure, maintain, and troubleshoot Microsoft Windows operating systems
• Provide Tier I support (basic, routine, high-volume issues) and Tier II support (in-depth troubleshooting, backend analysis, persistent issues) for hardware, software, and peripherals
• Configure and support Microsoft 365 applications and other enterprise software
• Manage user accounts and access controls using Active Directory
• Administer Windows Server environments, including:
• Active Directory: manage users, security groups, and permissions per DOJ access control policies
• DNS/DHCP: maintain and configure network services for connectivity and IP management
• Group Policy: implement and monitor approved security settings and system configurations for federal compliance
• Perform patch management and vulnerability remediation per agency timelines
• Ensure compliance with agency-specific security controls
• Support backup, disaster recovery, and continuity of operations (COOP) initiatives
• Maintain accurate IT asset inventory and configuration documentation
• Deploy software packages via Microsoft Endpoint Configuration Manager (MECM)
• Provide technical support for trial preparation and courtroom proceedings, including creating electronic exhibits in supported litigation applications
• Digitize and format audio/video files for courtroom use
• Configure, test, and assist with setup of trial/courtroom hardware and software components
• Provides on-site troubleshooting and user assistance during courtroom proceedings to resolve operational issues with supported applications and equipment.
Qualifications:
Required:
• At least 2 years teaching/training users on computer applications (preferably database, imaging, or automated litigation support)
• At least 1 year experience with the specific applications being supported
• Supervisory experience (helpful)
• Hands-on familiarity with network, telecommunications, and operating systems environments supporting the applications
• Experience with DOJ office automation environments (extremely helpful)
• Expert user of Government word processing, spreadsheet, and email systems
• Excellent oral and written communication skills (required)
Preferred:
• Undergraduate degree (strongly preferred)
Company:
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. Founded in , the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.
CGS Federal is seeking a skilled Senior User Support Specialist to assist in setting up and operating an end-user support program in support of major applications and projects. This role requires expertise in computer applications, operating systems, and telecommunications, with responsibilities including user training, help desk functions, and technical support during courtroom proceedings.
Responsibilities:
• Usually reports to the Help Desk Supervisor/Senior User Trainer or Application Manager
• Assists in setting up and operating an end-user support program for major applications supporting specific projects
• Establishes overall user training programs, especially for complex applications (e.g., groupware, workflow) and for litigation support/office automation tools
• Develops training course outlines and agendas
• Establishes training facilities and training schedules
• May supervise teams of user support staff (e.g., help desk staff)
• Organizes, prepares, schedules, and conducts training sessions
• Delivers primarily user-level training for specific databases/software (including word processing and other office automation packages)
• May also deliver training such as team building, contract/document center orientations, etc.
• Trains audiences including attorneys, paralegals, Government Case Managers, client agency staff, and/or other contractor employees
• Prepares training approach and materials
• Arranges training logistics (facility use and access to appropriate applications)
• Performs help desk functions: responds to user phone calls, installs/troubleshoots litigation support packages on user desktops, and coordinates support with office automation contractors/staff
• Install, configure, maintain, and troubleshoot Microsoft Windows operating systems
• Provide Tier I support (basic, routine, high-volume issues) and Tier II support (in-depth troubleshooting, backend analysis, persistent issues) for hardware, software, and peripherals
• Configure and support Microsoft 365 applications and other enterprise software
• Manage user accounts and access controls using Active Directory
• Administer Windows Server environments, including:
• Active Directory: manage users, security groups, and permissions per DOJ access control policies
• DNS/DHCP: maintain and configure network services for connectivity and IP management
• Group Policy: implement and monitor approved security settings and system configurations for federal compliance
• Perform patch management and vulnerability remediation per agency timelines
• Ensure compliance with agency-specific security controls
• Support backup, disaster recovery, and continuity of operations (COOP) initiatives
• Maintain accurate IT asset inventory and configuration documentation
• Deploy software packages via Microsoft Endpoint Configuration Manager (MECM)
• Provide technical support for trial preparation and courtroom proceedings, including creating electronic exhibits in supported litigation applications
• Digitize and format audio/video files for courtroom use
• Configure, test, and assist with setup of trial/courtroom hardware and software components
• Provides on-site troubleshooting and user assistance during courtroom proceedings to resolve operational issues with supported applications and equipment.
Qualifications:
Required:
• At least 2 years teaching/training users on computer applications (preferably database, imaging, or automated litigation support)
• At least 1 year experience with the specific applications being supported
• Supervisory experience (helpful)
• Hands-on familiarity with network, telecommunications, and operating systems environments supporting the applications
• Experience with DOJ office automation environments (extremely helpful)
• Expert user of Government word processing, spreadsheet, and email systems
• Excellent oral and written communication skills (required)
Preferred:
• Undergraduate degree (strongly preferred)
Company:
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. Founded in , the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.