1

User Experience Assistant Jobs in Florida (NOW HIRING)

Agent-assist tools and guided workflows * Utilize AI-assisted design and productivity tools to ... Collaborate with UX leadership and product teams to ensure AI experiences remain intuitive ...

Agent-assist tools and guided workflows * Utilize AI-assisted design and productivity tools to ... Collaborate with UX leadership and product teams to ensure AI experiences remain intuitive ...

Website & UX Manager

Boca Raton, FL · On-site

$110K/yr

... assist with supporting backlog production tasks Qualifications * 4+ years of related experience ... SEO and UX basics. * strong project management experience, attention to detail, and problem ...

Website & UX Manager

Boca Raton, FL · On-site

$110K/yr

... assist with supporting backlog production tasks Qualifications * 4+ years of related experience ... SEO and UX basics. * strong project management experience, attention to detail, and problem ...

Sr. React UI Developer (Tampa, FL/ Irving, TX)

Tampa, FL · On-site

$54.50 - $70.75/hr

Responsibilities Specific to Experience Levels Mid-Level 3-4 Years Develop and maintain responsive ... Integrate frontend components with backend services using RESTful APIs. Assist in ensuring cross ...

DOH-CMS-Administrative Asst

Tallahassee, FL · On-site

$15.50 - $21/hr

... / UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion ...

next page

Showing results 1-20

User Experience Assistant information

What is a user experience assistant?

User Experience Assistants support UX designers and researchers in creating user-friendly digital products. Their duties often include conducting usability tests, gathering user feedback, preparing reports, and assisting with design documentation. They help ensure that the final product meets users' needs and expectations by providing valuable insights and administrative support throughout the design process. This role is ideal for those interested in UX who want to gain hands-on experience in the field.

How does a user experience assistant typically collaborate with designers and developers on a project?

A User Experience Assistant often serves as a bridge between UX designers and developers by supporting user research, organizing feedback, and ensuring design specifications are clearly communicated. They may help prepare usability testing materials, consolidate findings, and keep project documentation up to date. This collaboration ensures that user insights are integrated into design decisions and that development teams build features aligned with user needs. Regular communication and teamwork are key aspects of the role, making strong interpersonal skills valuable.

What are the key skills and qualifications needed to thrive as a user experience assistant, and why are they important?

To thrive as a User Experience Assistant, you need a solid understanding of user-centered design principles, basic research methods, and proficiency in design tools such as Adobe XD, Sketch, or Figma, often supported by a degree or coursework in design or human-computer interaction. Familiarity with usability testing platforms, wireframing tools, and content management systems is typically required. Attention to detail, strong communication, and collaborative skills make someone stand out in this position. These abilities ensure the creation of user-friendly digital products and effective support for design teams, directly impacting user satisfaction and business goals.

What are the most commonly searched types of User Experience jobs in Florida?

The most popular types of User Experience jobs in Florida are:

What cities in Florida are hiring for User Experience Assistant jobs?

Cities in Florida with the most User Experience Assistant job openings:

UX Designer

Boca Raton, FL • On-site


ADT
Personal Services • 10K+ employees

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

44th of 118 rated security

Paid breaks

Respectful managers

Uninterrupted breaks


Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Job description


Summary:
We are seeking a talented and execution-oriented UX/UI Designer to join a newly established UX/UI Center of Excellence (COE) focused on delivering intuitive, scalable, and customer-centered digital experiences across a rapidly evolving home security and smart technology ecosystem.
Partnering closely with the UX Design Lead, this role is responsible for the hands-on execution of UX and UI design across customer-facing products, ecommerce experiences, CRM-integrated workflows, and customer support experiences. This position is ideal for a strong individual contributor who thrives in translating UX strategy into polished, high-quality experiences through wireframes, prototypes, interaction design, and visual execution.
The ideal candidate combines strong UX fundamentals with exceptional UI skill and enjoys collaborating cross-functionally to bring user-centered solutions to life. You will help design experiences for both customers and internal support agents while ensuring consistency with design systems, accessibility standards, and COE best practices.
Duties and Responsibilities:
UX Design & Product Execution
  • Partner closely with the UX Design Lead to implement omnichannel UX strategy across Marketing, Sales, Service, and Contact Center journeys.
  • Translate business requirements, product goals, research findings, and UX direction into intuitive and effective user experiences.
  • Create user flows, journey maps, wireframes, interaction models, and high-fidelity designs for product features and enhancements.
  • Design customer-facing and agent-facing experiences that align to broader UX standards and business objectives.
  • Produce rapid prototypes and interaction concepts to validate usability and communicate design intent using AI.
  • Contribute to feature-level UX problem solving and iterative improvements across digital products.

UI Design & Visual Execution
  • Design clean, modern, and accessible user interfaces aligned with established design systems and brand standards.
  • Create high-fidelity mockups and interactive prototypes in collaboration with Product and Engineering teams.
  • Apply responsive and mobile-first design principles across digital touchpoints.
  • Ensure consistency across layouts, components, interactions, typography, and visual hierarchy.
  • Support the ongoing development and refinement of reusable UI components and design libraries.

AI-Enabled Experience Design
  • Contribute to the design of AI-enhanced customer and agent experiences, including:
    • Conversational experiences and chat interfaces
    • AI-assisted support workflows
    • Personalized recommendations and intelligent interactions
    • Agent-assist tools and guided workflows
  • Utilize AI-assisted design and productivity tools to accelerate ideation, prototyping, content generation, workflow optimization, and research synthesis.
  • Collaborate with UX leadership and product teams to ensure AI experiences remain intuitive, transparent, and user-centered.

Research & Iteration
  • Support usability testing, customer interviews, and design validation efforts.
  • Translate customer feedback, Voice of Customer (VoC) insights, analytics, and stakeholder input into actionable design improvements.
  • Iterate on designs based on usability findings, performance metrics, and evolving product requirements.
  • Participate in journey mapping and workflow analysis to reduce friction and improve task completion.

Collaboration & Delivery
  • Work cross-functionally with Product Managers, Engineers, Marketing, Customer Support, CRM teams, and business stakeholders.
  • Collaborate closely with the UX Design Lead to align execution with UX strategy and design standards.
  • Participate in design critiques, sprint ceremonies, stakeholder reviews, and collaborative workshops.
  • Partner with engineering teams to ensure accurate implementation and maintain design quality through delivery.

Skills and Competencies:
Technical Skills
  • Figma
  • Miro
  • Wireframing & Prototyping
  • Responsive & Mobile-First Design
  • Design Systems & Component Libraries
  • Interaction Design
  • Accessibility Standards (WCAG)
  • User Flows & Journey Mapping
  • UX Research Support & Usability Testing
  • AI-Assisted Design & Productivity Tools

Soft Skills
  • Strong attention to detail
  • Creative problem-solving
  • Collaboration and teamwork
  • Clear communication and presentation skills
  • Adaptability in fast-paced environments
  • Time management and prioritization
  • Curiosity and continuous learning mindset

Minimum Qualifications:
  • 2 - 5+ years of UX/UI, Product Design, or Digital Experience Design experience.
  • Strong portfolio demonstrating:
    • Wireframes and interaction design
    • User-centered workflows
    • High-fidelity UI design
    • Responsive/mobile experiences
    • Feature-level product execution
  • Experience designing digital customer experiences in technology, SaaS, ecommerce, telecom, smart home, subscription, or consumer applications.
  • Strong understanding of:
    • User-centered design principles
    • Interaction design
    • Information architecture
    • Wireframing and prototyping
    • Responsive and accessible design
    • Design systems and reusable components
  • Proficiency with UX/UI tools including:
    • Figma
    • Miro
    • Prototyping tools and collaborative design platforms
  • Familiarity with AI-enabled productivity and design tools for ideation, content generation, prototyping, and workflow acceleration.
  • Strong communication and collaboration skills with the ability to present and explain design decisions.

Preferred Qualifications:
  • Experience designing for ecommerce, DTC customer experiences, or subscription-based products.
  • Familiarity with CRM platforms, customer support tools, or agent workflows.
  • Exposure to AI-enabled experiences, conversational interfaces, or guided workflows.
  • Working knowledge of HTML/CSS and front-end implementation principles.
  • Experience working within or contributing to a design system or COE environment.
  • Experience in smart home, IoT, home security, telecom, or connected-device ecosystems.
  • Occasional travel/training may be required.
  • Will vary based on project scope and focus.
  • Approximately 4-6 trips per year.

Travel:
Additional Information:
Ideal Candidate Profile
You are a hands-on UX/UI practitioner who enjoys solving complex experience problems through thoughtful interaction design and polished visual execution. You thrive partnering with UX leadership to bring strategy to life through exceptional design craft, detailed execution, and user-centered thinking. You enjoy turning concepts into intuitive experiences that improve customer and agent interactions while maintaining consistency, usability, and scalability.

ADT logo

About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874


What ADT employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom