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User Analyst Jobs (NOW HIRING)

User Support Analyst

New York, NY · On-site

$70K - $80K/yr

Core BTS Seeks an experienced End User Analyst to join our team who can provide exceptional customer service. This role will be vital in ensuring a smooth roll out of Cisco IP Phones to users. The ...

User Support Analyst

New York, NY · On-site

$70K - $80K/yr

Core BTS Seeks an experienced End User Analyst to join our team who can provide exceptional customer service. This role will be vital in ensuring a smooth roll out of Cisco IP Phones to users. The ...

Develop user documentation, process guides, and training materials. * Deliver training and provide ... Strong analytical, organizational, and problem-solving skills. * Self-motivated, adaptable, and ...

New

Develop user documentation, process guides, and training materials. * Deliver training and provide ... Strong analytical, organizational, and problem-solving skills. * Self-motivated, adaptable, and ...

Develop user documentation, process guides, and training materials. * Deliver training and provide ... Strong analytical, organizational, and problem-solving skills. * Self-motivated, adaptable, and ...

New

Develop user documentation, process guides, and training materials. * Deliver training and provide ... Strong analytical, organizational, and problem-solving skills. * Self-motivated, adaptable, and ...

New

Involvement in all phases of project lifecycle including requirements gathering, user analysis, IA, UI design, testing and implementation * Create wireframes and iterate with clients based on desired ...

Involvement in all phases of project lifecycle including requirements gathering, user analysis, IA, UI design, testing and implementation * Create wireframes and iterate with clients based on desired ...

UI/UX Analyst

Lansing, MI · On-site

$118K/yr

Job Title: UI/UX Analyst Location: Lansing, MI (Hybrid - Onsite Tuesdays & Wednesdays) Job Type: Long-Term Contract Job Summary :- We are seeking an experienced Programmer Analyst 3 (UI/UX Analyst ...

UI-UX Analyst

Lansing, MI · On-site

$118K/yr

UX Analyst Lansing, MI (Hybrid) Our client, a highly rated insurance carrier, is seeking a UX Analyst to join their growing team. This role is ideal for a creative and analytical professional who is ...

UI/UX Analyst

East Lansing, MI · On-site

$110K/yr

Role: UI/UX Analyst Location: Lansing, MI (Locals Only) Interview Process: Vendor required to upload screenshot picture of candidate if interview is requested. · Candidate must be available for ...

UI/UX Analyst

Lansing, MI · On-site

$118K/yr

You''ll direct the overall design and user experience for the delivered product, working closely with the Business Analyst and Technical Lead to deliver solutions that meet or exceed customer ...

UX Analyst

Des Moines, IA · On-site

$113K/yr

Then ARAG is the place for you! We're hiring a UX Analyst to join a Scrum team and help guide project discovery and design - bringing forward insights that will shape the future of ARAG. Essential ...

UX Analyst

Des Moines, IA

$113K/yr

Then ARAG is the place for you! We're hiring a UX Analyst to join a Scrum team and help guide project discovery and design - bringing forward insights that will shape the future of ARAG. * Maintain a ...

UX Analyst

Des Moines, IA · On-site

$113K/yr

Then ARAG is the place for you! We're hiring a UX Analyst to join a Scrum team and help guide project discovery and design - bringing forward insights that will shape the future of ARAG. Essential ...

Analyst - UX

Chicago, IL · On-site

$120K/yr

User Research and Analysis: * Collaborate with UX research to gather insights into user behaviors, needs, and pain points. * Assist in the development of personas, user journeys, and other research ...

UI/UX Analyst

Alexandria, VA

$124K/yr

UX Analyst responsible for analyzing, designing, and supporting user experience and user interface solutions that enable clear, intuitive, and data-driven task dashboards and reporting capabilities ...

User Experience Analyst

Charlotte, NC · On-site

$113K/yr

User Experience Analyst At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of ...

New

UI/UX Analyst

Alexandria, VA · On-site

$124K/yr

UX Analyst responsible for analyzing, designing, and supporting user experience and user interface solutions that enable clear, intuitive, and data-driven task dashboards and reporting capabilities ...

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User Analyst information

See salary details

$46K

$117.5K

How much do user analyst jobs pay per year?

As of Jul 7, 2026, the average yearly pay for user analyst in the United States is $112,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.
What cities are hiring for User Analyst jobs? Cities with the most User Analyst job openings:
What states have the most User Analyst jobs? States with the most job openings for User Analyst jobs include:
Infographic showing various User Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $112,421 per year, or $54 per hour.
User Support Analyst

User Support Analyst

Core BTS, Inc.

New York, NY • On-site

$70K - $80K/yr

Full-time

Re-posted 25 days ago


Job description

Company Description

Founded in 2004, Core BTS, Inc. is an award-winning IT consulting firm and managed services provider dedicated to problem solving. Using broad, scalable expertise, we leverage technology to transform business and enable change

Recognized for accelerating the adoption of digital technology to transform business, Core BTS delivers robust cloud, modern workplace, security, and networking solutions to commercial and public-sector clients.

With broad, scalable expertise, Core BTS is passionate about solving complex issues with an unwavering focus on client experience.

Job Description

Core BTS Seeks an experienced End User Analyst to join our team who can provide exceptional customer service.  This role will be vital in ensuring a smooth roll out of Cisco IP Phones to users.  The successful candidate will have a positive attitude and be self-motivated, with the willingness to learn and continue building their knowledge.

  • Provides technical support and guidance to resolve users Cisco IP phone hardware and software problems.
  • Develops training materials and/or provides onsite training.
  • Drafts or revises user training manuals and procedures.
  • Maintains logs of support services provided in the ticketing system or other appropriate database.
  • Communicates with users via phone, chat, email, and/or a support ticketing system to assess the scope of the problem and determine what, if any, resolution steps users have performed.
  • Applies knowledge of computer software and hardware to assist users in resolving problems.
  • Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
  • Coordinates service or replacement of defective products from vendors and manufacturers.
  • Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
  • Performs other related duties as assigned.
Qualifications
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.
  • Thorough understanding of technology commonly used by clients and employees.
  • Ability to explain technical problems to nontechnical employees.

Education and Experience:

  • Two years of experience or Associates degree required; Bachelors degree in Computer Science, Business Administration, or related field preferred.
Additional Information

The compensation range for this position is $70,000-$80,000, depending on experience.

Location: NYC-ALL BOROS