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Used Car Service Advisor Jobs in Colorado (NOW HIRING)

Drive N-Motion

Automotive Service Advisor

Greeley, CO · On-site

$80K/yr

If this sounds like the right car repair opportunity for you, apply today! KICK IT INTO GEAR WITH ... That is why we provide a huge inventory of dependable used cars and offer a no-hassle, pressure ...

Drive N-Motion

Automotive Service Advisor

Greeley, CO · On-site

$80K/yr

If this sounds like the right car repair opportunity for you, apply today! KICK IT INTO GEAR WITH ... That is why we provide a huge inventory of dependable used cars and offer a no-hassle, pressure ...

Mcdonald Automotive

Used Car Technician

Lakewood, CO · On-site

$28 - $32/hr

Work with advanced tools and technology in a clean, modern, and fully equipped service center. We ... Diagnose and repair used vehicles to specifications, using equipment such as infrared engine ...

Drive N-Motion

Automotive Service Advisor

Greeley, CO · On-site

$80K/yr

If this sounds like the right car repair opportunity for you, apply today! KICK IT INTO GEAR WITH ... That is why we provide a huge inventory of dependable used cars and offer a no-hassle, pressure ...

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Used Car Service Advisor information

What does a used car service advisor do?

A Used Car Service Advisor acts as the main point of contact between customers and the service department at a dealership or repair shop specializing in pre-owned vehicles. They assess customer concerns, schedule maintenance or repair work, communicate with technicians, and explain recommended services to customers. Their goal is to ensure vehicles are serviced efficiently and customers are informed and satisfied with their experience. Used Car Service Advisors also help with estimates, warranty issues, and keeping service records up-to-date.

What are the key skills and qualifications needed to thrive as a used car service advisor?

To thrive as a Used Car Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management software, service scheduling systems, and diagnostic tools is often required. Excellent communication, problem-solving, and organizational skills help you build trust with customers and coordinate effectively with technicians. These skills ensure accurate service recommendations, efficient workflow, and high customer satisfaction in a competitive automotive environment.

What are some common challenges a used car service advisor faces, and how can I prepare to handle them?

Used Car Service Advisors often encounter challenges such as managing customer expectations regarding older vehicles, addressing unforeseen issues during repairs, and balancing the needs of the service department with customer satisfaction. To handle these challenges, strong communication skills are essential for explaining repair recommendations and costs clearly. Familiarity with common issues in used vehicles, along with efficient time management and problem-solving abilities, will help you excel in this dynamic environment.

What is the difference between Used Car Service Advisor vs Sales Associate?

AspectUsed Car Service AdvisorSales Associate
CredentialsCustomer service skills, automotive knowledge, possibly certificationsSales training, customer service skills
Work EnvironmentService department, repair shops, dealershipsShowroom, dealership floor
Employer & IndustryAuto dealerships, service centersAuto dealerships, retail stores
Search & Comparison IntentCustomer service, vehicle maintenance, repairVehicle sales, commissions, customer engagement

The Used Car Service Advisor primarily focuses on assisting customers with vehicle repairs and maintenance, ensuring service satisfaction. In contrast, a Sales Associate concentrates on selling vehicles and meeting sales targets. While both roles require strong customer service skills and automotive knowledge, their daily tasks and goals differ significantly within the dealership environment.

How do used car service advisors get paid?

Used car service advisors typically earn a combination of a base salary and commissions or bonuses based on the amount of work they generate or customer satisfaction. They may also receive incentives for upselling services and parts, with pay structures varying by dealership. Strong communication skills and product knowledge can influence earning potential.

How hard is it to be a used car service advisor at a dealership?

Being a used car service advisor at a dealership requires strong communication skills, knowledge of vehicle repairs, and customer service abilities. The role involves managing repair orders, explaining technical issues to customers, and working in a fast-paced environment, often with certification or training in automotive systems. Success depends on experience, problem-solving skills, and the ability to handle customer interactions professionally.

Who makes more money, car salesman or used car service advisor?

Generally, car salesmen tend to earn higher commissions and have the potential for higher overall income compared to used car service advisors, who typically earn a fixed salary plus some bonuses. Service advisors usually have a steady income, while salespeople's earnings depend heavily on sales performance and commissions.
Used Car Service Advisor jobs near you

Used Car Recon Technician

Castle Rock, CO

Castle Rock Chevrolet GMC
See more jobs at Castle Rock Chevrolet GMCexternal

Full-time

Medical, Dental, Retirement, PTO

Re-posted 7 days ago

Job description

Used Car Recon Technician

We are looking for a detail-oriented Used Car Recon Technician to join our growing team! The right candidate will play a key role in preparing pre-owned vehicles for retail sale. Day-to-day duties include inspecting vehicles, performing minor mechanical repairs, coordinating detailing, and ensuring all used inventory meets our dealership's quality standards before hitting the lot.

About Foundation Automotive

We are a fast-paced, high-performing automotive dealership focused on delivering an exceptional customer experience while driving strong results. Our team environment is built on accountability, energy, and a commitment to success.

We believe in promoting from within and providing clear internal growth opportunities for employees who are motivated and ready to advance their careers. Our dealership is located in a prime, high-traffic area, offering consistent opportunities and strong earning potential.

We also invest in our team through ongoing training and development, ensuring you have the tools, knowledge, and support needed to succeed and grow in the automotive industry.

Benefits

  • Health, Medical and Dental

  • 401K Plan options

  • PTO and SICK Leave

  • Growth opportunities

  • Flexible Work Schedule

  • Competitive Pay

Responsibilities

  • Perform thorough inspection of all incoming used vehicles to identify mechanical, cosmetic, and safety concerns

  • Complete minor mechanical repairs including fluid top-offs, bulb replacements, battery checks, and tire services

  • Coordinate with the service department for repairs that exceed recon scope

  • Perform or oversee interior and exterior detailing to bring vehicles to retail-ready condition

  • Complete paint touch-ups and minor cosmetic corrections as needed

  • Document all recon work completed on each vehicle accurately

  • Communicate vehicle status and estimated completion times to the Used Car Manager

  • Ensure vehicles are staged on the lot in a clean, presentable manner

  • Maintain a clean, organized, and safe work area

  • Adhere to all dealership safety policies and procedures

Qualifications

  • Previous automotive technician or recon experience preferred

  • Basic mechanical knowledge and ability to perform minor repairs

  • Strong attention to detail with a focus on quality and presentation

  • Ability to work efficiently in a fast-paced environment

  • Team player with strong communication skills

  • High school diploma or equivalent

  • Valid driver's license and clean driving record

  • Ability to lift up to 50 pounds and stand for extended periods

Equal Opportunity Employer

Foundation Automotive Corp is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.