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Usability Testing Jobs in Boston, MA (NOW HIRING)

INTERNATIONAL HIGHLIGHT LLC

Web Designer

Boston, MA · Remote

$18 - $22/hr

  • Retirement

  • PTO

Experience conducting website audits and usability testing. * Understanding of responsive design and mobile optimization. * Familiarity with project management and issue-tracking software.

Klaviyo

Product Designer

Boston, MA · On-site

$104K - $156K/yr

Participate in and conduct customer research and usability testing to validate ideas and connect design decisions to real user needs What you'll need * Excellent design craft with strong fundamentals ...

Pwc

Conversational AI and Agentic AI - Manager

Boston, MA · On-site

$99K - $232K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... usability testing and user research to inform design decisions and improve user experience - Collaborating with stakeholders to gather functional requirements and translate them into technical ...

Cheez

Product Manager @ Social app startup

Lowell, MA · On-site

Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses * Collaborate with the marketing team to create go-to-market strategies ...

INTERNATIONAL HIGHLIGHT LLC

Web Designer

Dorchester, MA · Remote

$18 - $22/hr

  • Retirement

  • PTO

Experience conducting website audits and usability testing. * Understanding of responsive design and mobile optimization. * Familiarity with project management and issue-tracking software. This is a ...

Pwc

Contact Center Transformation - Senior Associate

Boston, MA

$77K - $202K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and usability testing to inform design decisions and improve user experience - Collaborating with cross-functional teams to customize and develop contact center software solutions - Analyzing ...

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All JobsUsability Testing JobsUsability Testing Jobs in Boston, MA

Usability Testing information

See Boston, MA salary details

$88K

$115.6K

$196.6K

How much do usability testing jobs pay per year?

As of Aug 17, 2026, the average yearly pay for usability testing in Boston, MA is $115,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,500.00 and $108,600.00 per year, depending on experience, location, and employer.

What is usability testing?

A Usability Testing job involves evaluating digital products, such as websites, apps, or software, to ensure they are user-friendly and easy to navigate. Usability testers observe real users interacting with a product, identify pain points, and provide feedback to improve the overall user experience. This role may involve conducting surveys, interviews, and usability sessions, analyzing results, and collaborating with designers and developers to implement improvements. The goal is to enhance functionality, accessibility, and ease of use for the target audience.

What does a typical usability testing process look like?

A typical usability testing process involves planning test scenarios based on user requirements, recruiting and scheduling participants, moderating tests either in-person or remotely, and collecting both qualitative and quantitative feedback. You’ll often work closely with designers, product managers, and developers to ensure that the tests align with project goals and to relay user insights that inform design decisions. After testing concludes, you'll analyze the data, identify pain points, and present findings through detailed reports or presentations to your team. Collaboration and continuous communication are key, as your feedback directly impacts how products and features are refined to enhance user satisfaction.

What are the key skills and qualifications needed to thrive in usability testing, and why are they important?

To thrive in Usability Testing, you need a strong understanding of user experience (UX) principles, attention to detail, and analytical skills, often supported by a background in design, psychology, or human-computer interaction. Familiarity with usability testing tools such as UserTesting, Optimal Workshop, and remote testing platforms is often required, along with knowledge of survey software and analytics tools. Excellent communication, empathy, and the ability to interpret user behavior are critical soft skills in this position. These competencies are essential to accurately assess product usability, provide actionable feedback, and effectively communicate findings to development teams.

How to become a usability testing professional?

To become a usability testing professional, gain a background in human-computer interaction, psychology, or related fields, and develop skills in user research, testing methods, and data analysis. Familiarity with usability testing tools and platforms, along with certifications such as Certified Usability Analyst (CUA), can enhance job prospects. Practical experience through internships or freelance projects is also valuable.

What does a usability testing do?

A usability tester evaluates how effectively users can interact with a product or website by observing their behavior and collecting feedback. They identify usability issues, suggest improvements, and often use tools like surveys or screen recordings to analyze user experience. This role helps ensure products are user-friendly and meet user needs.

What are the most commonly searched types of Usability Testing jobs in Boston, MA?

The most popular types of Usability Testing jobs in Boston, MA are:

What are popular job titles related to Usability Testing jobs in Boston, MA?

For Usability Testing jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Usability Testing jobs in Boston, MA look for?

The top searched job categories for Usability Testing jobs in Boston, MA are:

Usability Testing jobs near you
Infographic showing various Usability Testing job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $115,553 per year, or $55.6 per hour.

Web Designer

INTERNATIONAL HIGHLIGHT LLC

Boston, MA • Remote

$18 - $22/hr

Full-time

Retirement, PTO

Re-posted 21 days ago

Job description

Benefits & Perks
  • Competitive Compensation
  • Paid Time Off
  • 401(k) Benefits
  • Career Growth Opportunities
  • Flexible Work Environment
  • Professional Development Opportunities
  • 25% Employee Discount on Products and Services


Job Summary

Join our team as a Website Quality Assurance  and play a key role in maintaining and optimizing our website for top performance, user experience, and search engine rankings. You will identify and resolve issues related to content, design, and SEO, ensuring our website meets the highest standards for both users and search engines. Your insights and recommendations will directly impact our online visibility and business growth.
The ideal candidate brings strong analytical skills, attention to detail, and hands-on experience with website audits, usability reviews, and implementing effective SEO strategies. You are passionate about ensuring site accuracy, consistency, and high search engine performance.
Responsibilities

  • Conduct website audits and content reviews.
  • Identify and document:
  • Broken links and navigation errors
  • Content, spelling, and grammar issues
  • Formatting and design inconsistencies
  • Mobile responsiveness concerns
  • Accessibility and usability issues
  • SEO improvement opportunities
  • Missing images, metadata, or page elements
  • Create detailed reports that include screenshots, URLs, issue descriptions, and recommended solutions.
  • Review website pages for SEO best practices, including:
  • Heading structure
  • Meta titles and descriptions
  • Internal linking
  • Keyword optimization
  • Image alt text
  • Collaborate with developers, designers, content teams, and management to communicate findings and track corrections.
  • Perform post-update testing to verify issue resolution.
  • Monitor website consistency, branding, and user experience across all pages and devices.
  • Maintain records of audits, corrections, and completed updates.
  • Support the development of website quality control standards and review procedures.
Qualifications
  • Bachelor’s degree in Web Design, Digital Media, Communications, Marketing, Information Technology, or a related field preferred.
  • Two or more years of experience in website quality assurance, web content management, SEO, digital publishing, or a related field preferred.
  • Strong understanding of website structure, navigation, and user experience principles.
  • Knowledge of SEO best practices and website performance standards.
  • Familiarity with content management systems such as WordPress, Shopify, Wix, or Squarespace.
  • Basic understanding of HTML, CSS, JavaScript, and front-end web technologies preferred.
  • Strong analytical, organizational, and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple projects and deadlines effectively.
  • Ability to work independently and collaboratively within a team environment.
Preferred Skills

  • Experience using Google Search Console, SEMrush, Ahrefs, Screaming Frog, or similar SEO tools.
  • Knowledge of ADA and WCAG accessibility standards.
  • Experience conducting website audits and usability testing.
  • Understanding of responsive design and mobile optimization.
  • Familiarity with project management and issue-tracking software.