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Usability Testing Jobs in Boston, MA (NOW HIRING)

Collabera

UX Researcher

Boston, MA

Experience as a usability practitioner * Demonstrated experience delivering user research, including developing user personas, conducting field studies / contextual inquiry, and usability testing ...

Klaviyo

Product Designer

Boston, MA · On-site

Participate in and conduct customer research and usability testing to validate ideas and connect design decisions to real user needs What you'll need * Excellent design craft with strong fundamentals ...

Klaviyo

Product Designer

Boston, MA · On-site

Participate in and conduct customer research and usability testing to validate ideas and connect design decisions to real user needs What you'll need * Excellent design craft with strong fundamentals ...

Symbotic

UX Researcher

Wilmington, MA · On-site

The candidate will conduct usability and resonance testing, concept validation testing for our supply chain robotics solutions. The ideal candidate will have a strong foundation in user research ...

Symbotic

UX Researcher

Wilmington, MA · Hybrid

The candidate will conduct usability and resonance testing, concept validation testing for our supply chain robotics solutions. The ideal candidate will have a strong foundation in user research ...

Danaher

Digital Analyst Internships

Babson Park, MA

$107K - $127K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Cambridge, MA

$108K - $128K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Lowell, MA

$98K - $116K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Brockton, MA

$99K - $117K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Deloitte

Manager, Experience Researcher

Boston, MA

Planning and conducting qualitative and quantitative research using methods such as interviews, usability testing, surveys, ethnography, concept evaluation, and behavioral analysis to generate ...

Varsity Tutors

Technical Writing Tutor

Lynn, MA · Remote

$40/hr

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

Varsity Tutors

Technical Writing Tutor

Somerville, MA · Remote

$40/hr

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

Varsity Tutors

Technical Writing Tutor

Newton, MA · Remote

$40/hr

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

Varsity Tutors

Technical Writing Tutor

Waltham, MA · Remote

$40/hr

Adapts instruction using real-world document projects, peer usability testing, and style guide adherence exercises to support undergraduate students and professionals developing technical ...

Compass

Senior Product Designer II

Boston, MA

$147K - $163K/yr

Support usability testing and research efforts by creating prototypes (including multimodal and voice) and facilitating research sessions. Analyze feedback and iterate on designs to ensure our ...

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All JobsUsability Testing JobsUsability Testing Jobs in Boston, MA

Usability Testing information

See Boston, MA salary details

$88K

$115.6K

$196.6K

How much do usability testing jobs pay per year?

As of Jun 12, 2026, the average yearly pay for usability testing in Boston, MA is $115,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,500.00 and $108,600.00 per year, depending on experience, location, and employer.

What does a usability tester do?

A usability tester evaluates how users interact with websites, apps, or products to identify issues and improve user experience. They conduct tests, observe user behavior, and provide feedback, often using tools like screen recording or surveys. Strong attention to detail and understanding of user-centered design are essential for this role.

What is a Usability Testing job?

A Usability Testing job involves evaluating digital products, such as websites, apps, or software, to ensure they are user-friendly and easy to navigate. Usability testers observe real users interacting with a product, identify pain points, and provide feedback to improve the overall user experience. This role may involve conducting surveys, interviews, and usability sessions, analyzing results, and collaborating with designers and developers to implement improvements. The goal is to enhance functionality, accessibility, and ease of use for the target audience.

Does UserTesting pay real money?

UserTesting is a platform where usability testers, including those performing usability testing jobs, are paid real money for completing testing tasks and providing feedback. Payments are typically made via PayPal or direct deposit after meeting the platform's requirements, such as passing initial screening and completing tests accurately.

What does a typical usability testing process look like for this position?

A typical usability testing process involves planning test scenarios based on user requirements, recruiting and scheduling participants, moderating tests either in-person or remotely, and collecting both qualitative and quantitative feedback. You’ll often work closely with designers, product managers, and developers to ensure that the tests align with project goals and to relay user insights that inform design decisions. After testing concludes, you'll analyze the data, identify pain points, and present findings through detailed reports or presentations to your team. Collaboration and continuous communication are key, as your feedback directly impacts how products and features are refined to enhance user satisfaction.

How much do user testers get paid?

User testers typically earn between $10 and $20 per hour, depending on experience, location, and the complexity of the testing tasks. Some platforms offer fixed project rates or bonuses for detailed feedback, and many testers work remotely using their own devices and tools.

What are the key skills and qualifications needed to thrive in the Usability Testing position, and why are they important?

To thrive in Usability Testing, you need a strong understanding of user experience (UX) principles, attention to detail, and analytical skills, often supported by a background in design, psychology, or human-computer interaction. Familiarity with usability testing tools such as UserTesting, Optimal Workshop, and remote testing platforms is often required, along with knowledge of survey software and analytics tools. Excellent communication, empathy, and the ability to interpret user behavior are critical soft skills in this position. These competencies are essential to accurately assess product usability, provide actionable feedback, and effectively communicate findings to development teams.

What is the ROI of UserTesting?

For usability testing roles, the ROI of UserTesting refers to the value gained from identifying user experience issues early, which can reduce development costs and improve product success. Using tools like UserTesting can lead to faster insights and more effective design improvements, ultimately increasing user satisfaction and business outcomes. Measuring ROI involves assessing how usability findings translate into increased conversions, reduced support costs, or higher customer retention.
What are the most commonly searched types of Usability Testing jobs in Boston, MA? The most popular types of Usability Testing jobs in Boston, MA are:
What are popular job titles related to Usability Testing jobs in Boston, MA? For Usability Testing jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Usability Testing jobs in Boston, MA look for? The top searched job categories for Usability Testing jobs in Boston, MA are:
Usability Testing jobs near you
Usability Engineer II

Usability Engineer II

Zoll Medical Corporation

Chelmsford, MA • On-site, Remote

Full-time

Posted 21 days ago

Job description

Acute Care TechnologyPlease see attached job description documentAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
As a Usability Engineer II, you will work with cross-functional teams to provide usability support for new products and product enhancements throughout the product development life cycle. This includes developing usability plans and protocols, use-related hazards analysis, planning and executing formative and summative usability testing and providing usability documentation for regulatory submissions and design history files. Key to your success will be your ability to communicate well with representative users, and to collaborate well with development teams
Essential Functions
  • Create usability documentation for design history files and tech files, including usability plans, use specifications, task analysis, use error analysis, usability assessments for feature modifications, usability audits, usability engineering files, and HFE/UE reports
  • Drive the early identification of use-related hazards and participate in use risk analysis
  • Work closely with cross-functional development teams to ensure that user needs, and potential use-related hazards are identified and addressed throughout the development lifecycle.
  • Develop test protocols, recruit participants, conduct usability testing, analyze test results and write formative and summative usability test reports
  • Conduct MAUDE searches and perform complaints analysis as needed
  • Keep pace with medical device national and international standards and guidance's that have a usability engineering impact and understand how to apply them
  • Contribute to refining internal usability best-practices

Required/Preferred Education and Experience
  • BS in Human Factors Engineering, Biomedical Engineering, or other engineering discipline (software, mechanical, etc.) preferred or
  • MS in Human Factors Engineering, Biomedical Engineering, or other engineering discipline (software, mechanical, etc.) preferred
  • 2 + years of medical device usability engineering experience required and
  • Practical experience applying IEC 62366, FDA Guidance, MDR, and HE75 in an end-to-end medical device development project required

Knowledge, Skills and Abilities
  • Working knowledge of the FDA UE Process Guidance, IEC 62366, 60601-1-6, MDR, andHE75
  • Strong communication and writing skills. Must be comfortable interacting with customers/users, can communicate ideas effectively to internal stakeholders
  • Works with minimal supervision. Reports project, schedule and objective status
  • Collaborator and team player; works well with the Usability team and project teams
  • Experience with medical device simulation tools a plus

Travel Requirements
  • 20% Travel required

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:

$88,000.00 to $110,000.00

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

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