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Usability Testing Jobs in Massachusetts (NOW HIRING)

Jobtailor

Senior Human Factors Engineer

Boston, MA · On-site

$120 - $170/hr

University/Bachelor's Degree in Human Factors Engineering (HFE), or Usability Engineering * 4 to 6 years work experience in human factors/usability engineering experience/use case validation testing ...

New

Collabera

UX Researcher

Boston, MA · On-site

Experience as a usability practitioner * Demonstrated experience delivering user research, including developing user personas, conducting field studies / contextual inquiry, and usability testing ...

Klaviyo

Product Designer

Boston, MA · On-site

Participate in and conduct customer research and usability testing to validate ideas and connect design decisions to real user needs What you'll need * Excellent design craft with strong fundamentals ...

Cognizant Technologies

Sr. User Researcher

Boston, MA · On-site

... KLM), usability testing, contextual inquiry / field studies, surveys, interviews, heuristic evaluations, focus groups, card sorts, ethnography and persona development, and rapid iterative testing ...

Symbotic

UX Researcher

Wilmington, MA · On-site

The candidate will conduct usability and resonance testing, concept validation testing for our supply chain robotics solutions. The ideal candidate will have a strong foundation in user research ...

Symbotic

UX Researcher

Wilmington, MA · Hybrid

The candidate will conduct usability and resonance testing, concept validation testing for our supply chain robotics solutions. The ideal candidate will have a strong foundation in user research ...

Danaher

Digital Analyst Internships

Babson Park, MA · On-site

$107K - $127K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Springfield, MA · On-site

$98K - $116K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

$97K - $115K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

$98K - $117K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Cambridge, MA

$108K - $128K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Springfield, MA

$98K - $116K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

North Dartmouth, MA · On-site

$99K - $117K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Worcester, MA · On-site

$98K - $116K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Babson Park, MA

$107K - $127K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

Danaher

Digital Analyst Internships

Lowell, MA · On-site

$98K - $116K/yr

Supporting usability testing and interpreting user behavior data to recommend experience improvements * Preparing detailed reports and presentations to communicate findings to the Digital Customer ...

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All JobsUsability Testing JobsUsability Testing Jobs in Massachusetts

Usability Testing information

See Massachusetts salary details

$88.5K

$116.2K

$197.7K

How much do usability testing jobs pay per year?

As of Aug 8, 2026, the average yearly pay for usability testing in Massachusetts is $116,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $109,200.00 per year, depending on experience, location, and employer.

What does a usability testing do?

A usability tester evaluates how effectively users can interact with a product or website by observing their behavior and collecting feedback. They identify usability issues, suggest improvements, and often use tools like surveys or screen recordings to analyze user experience. This role helps ensure the product is user-friendly and meets user needs.

What is usability testing?

A Usability Testing job involves evaluating digital products, such as websites, apps, or software, to ensure they are user-friendly and easy to navigate. Usability testers observe real users interacting with a product, identify pain points, and provide feedback to improve the overall user experience. This role may involve conducting surveys, interviews, and usability sessions, analyzing results, and collaborating with designers and developers to implement improvements. The goal is to enhance functionality, accessibility, and ease of use for the target audience.

How to become a usability testing?

To become a usability tester, develop skills in user experience, human-computer interaction, or related fields, and gain experience with usability testing tools and methodologies. Many testers have backgrounds in design, psychology, or IT, and certifications like Certified Usability Analyst (CUA) can enhance credibility. Strong communication skills and attention to detail are essential for conducting effective tests and reporting findings.

What does a typical usability testing process look like?

A typical usability testing process involves planning test scenarios based on user requirements, recruiting and scheduling participants, moderating tests either in-person or remotely, and collecting both qualitative and quantitative feedback. You’ll often work closely with designers, product managers, and developers to ensure that the tests align with project goals and to relay user insights that inform design decisions. After testing concludes, you'll analyze the data, identify pain points, and present findings through detailed reports or presentations to your team. Collaboration and continuous communication are key, as your feedback directly impacts how products and features are refined to enhance user satisfaction.

What are the key skills and qualifications needed to thrive in usability testing, and why are they important?

To thrive in Usability Testing, you need a strong understanding of user experience (UX) principles, attention to detail, and analytical skills, often supported by a background in design, psychology, or human-computer interaction. Familiarity with usability testing tools such as UserTesting, Optimal Workshop, and remote testing platforms is often required, along with knowledge of survey software and analytics tools. Excellent communication, empathy, and the ability to interpret user behavior are critical soft skills in this position. These competencies are essential to accurately assess product usability, provide actionable feedback, and effectively communicate findings to development teams.

What are the most commonly searched types of Usability Testing jobs in Massachusetts? The most popular types of Usability Testing jobs in Massachusetts are:
What are popular job titles related to Usability Testing jobs in Massachusetts? For Usability Testing jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Usability Testing jobs in Massachusetts look for? The top searched job categories for Usability Testing jobs in Massachusetts are:
What cities in Massachusetts are hiring for Usability Testing jobs? Cities in Massachusetts with the most Usability Testing job openings:
Usability Testing jobs near you
Infographic showing various Usability Testing job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $116,176 per year, or $55.9 per hour.

CX Strategy lead - 6-month contract to hire

Motion Recruitment

Boston, MA • On-site

Other

Posted 24 days ago

Job description

This is a contract UX/UI Designer role supporting a public-facing digital platform used by a large and diverse user base. The position is hybrid within the Boston Area and embedded within a small, collaborative design group. The focus of the role is on user research, usability testing, and high-fidelity interface design, with heavy use of Figma and modern accessibility standards. This is a short-term contract engagement with consistent weekly hours.

This role is ideal for a designer who enjoys owning meaningful research-driven work and seeing their designs quickly move into production. You’ll work closely with product partners, engineers, researchers, and senior stakeholders to improve real-world digital experiences that impact a broad audience. The work emphasizes thoughtful problem-solving, accessibility, and facilitation. Offering a strong opportunity to deepen experience in service design, usability testing, and design systems while maintaining solid work-life balance.


Contract Duration

Approximately 5–6 months with a high probability of extension 


Required Skills & Experience

  • 3+ years of experience in UX/UI or digital product design

  • Strong experience planning and running usability testing

  • Advanced proficiency with Figma, including high-fidelity prototyping

  • Working knowledge of WCAG accessibility standards

  • Ability to synthesize research findings into actionable design recommendations

  • Experience collaborating with cross-functional teams


Desired Skills & Experience

  • Background working in complex or highly regulated environments

  • Experience contributing to or maintaining a design system

  • Comfort facilitating design workshops and stakeholder sessions

  • Familiarity with collaboration tools such as Miro

  • Strong systems-thinking and service-design mindset


What You Will Be Doing

  • Conducting and facilitating usability tests for web-based applications and content

  • Translating research insights into accessible, user-centered UI solutions

  • Designing and iterating on wireframes and production-ready interfaces

  • Contributing components and patterns to an existing design system

  • Reviewing UX/UI work produced by partner teams

  • Collaborating with product, engineering, data, and policy stakeholders


Tech Breakdown

  • 60% UX/UI Design & Prototyping (Figma)

  • 25% User Research & Usability Testing

  • 15% Design System Contributions & Documentation


Daily Responsibilities

  • 75% Hands-on design and research work

  • 15% Stakeholder collaboration and facilitation

  • 10% Documentation, reviews, and design system updates

Apply