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Usability Researcher Jobs in Ohio (NOW HIRING)

Collaborate with R&D, marketing, clinical, and engineering teams to evaluate concepts, improve usability, and drive user-centered design decisions. * Apply human factors, usability, and user ...

Designer, UI/UX

Columbus, OH · On-site

$85K - $110K/yr

Conduct user research, stakeholder interviews, usability testing, and competitive analysis to better understand customer needs. * Validate design concepts through customer feedback and iterative ...

... usability, market research, and user-center design principles. Key Responsibilities 1. Conduct competitive analyses of other websites that operate in the same space * Prepare customer analyses based ...

Champion usability and accessibility, and stay current with UX trends, techniques, and technologies. * Initiate user research and translate insights into design decisions that measurably improve the ...

Champion usability and accessibility and stay current with UX trends, techniques, and technologies. * Initiate user research and translate insights into design decisions that measurably improve the ...

Champion usability and accessibility, and stay current with UX trends, techniques, and technologies. * Initiate user research and translate insights into design decisions that measurably improve the ...

Be Seen First

Champion usability and accessibility, and stay current with UX trends, techniques, and technologies. * Initiate user research and translate insights into design decisions that measurably improve the ...

$125.60 - $171.27/hr

In collaboration with a Product Analyst: defining and maintaining relevant UX and research KPIs (e.g., usability KPIs, NPS, etc.). * Building a structured System of Insights that reveals recurring ...

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Usability Researcher information

See Ohio salary details

$28.5K

$107.5K

$156.4K

How much do usability researcher jobs pay per year?

As of Aug 9, 2026, the average yearly pay for usability researcher in Ohio is $107,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $146,400.00 per year, depending on experience, location, and employer.

What does a usability researcher do?

A typical day for a Usability Researcher involves planning and conducting user studies, analyzing qualitative and quantitative feedback, and presenting actionable insights to design and development teams. You might run usability tests, interviews, or surveys, then synthesize findings into clear recommendations. Usability Researchers work closely with UX designers, product managers, and engineers to ensure that user perspectives are integrated throughout the product development lifecycle. Regular collaboration and clear communication with cross-functional teams are key to influencing product decisions and improvements.

What skills and qualifications are needed to be a usability researcher?

To thrive as a Usability Researcher, you need expertise in user experience (UX) research methodologies, data analysis, and typically a background in human-computer interaction, psychology, or a related field. Familiarity with tools like usability testing software, survey platforms, and analytics systems is often required, and certifications such as UXQB or Nielsen Norman Group UX Certification can be beneficial. Exceptional communication, empathy, and critical thinking skills help researchers collaborate effectively and interpret user feedback. These competencies are crucial for designing intuitive products that meet user needs and drive business success.

What is a usability researcher?

A Usability Researcher is responsible for evaluating how users interact with a product, website, or application to ensure a seamless and efficient user experience. They conduct usability tests, interviews, and surveys to gather feedback, analyze user behavior, and identify areas for improvement. Their insights help designers and developers create more intuitive and user-friendly products. Usability Researchers often collaborate with UX designers, product managers, and engineers to implement changes based on their findings.

Is usability researcher still in demand?

Yes, usability researchers are in demand as companies focus on improving user experience and product design. They are often employed in technology, software, and e-commerce sectors, utilizing skills in user testing, data analysis, and tools like usability testing software. The role continues to grow with the increasing importance of user-centered design.
Infographic showing various Usability Researcher job openings in Ohio as of July 2026, with employment types broken down into 2% Internship, 86% Full Time, 6% Part Time, and 6% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $107,525 per year, or $51.7 per hour.

Lead UX Researcher & Strategist

Victoria's Secret

Reynoldsburg, OH • On-site

$128K - $175K/yr

Full-time

Re-posted 26 days ago


Victoria's Secret rating

6.3

Company rating: 6.3 out of 10

Based on 400 frontline employees who took The Breakroom Quiz

44th of 104 rated fashion retailers


Job description

YOUR ROLE:
**We are open to considering applicants currently residing in both NYC, NY and Columbus, Ohio**
We are seeking an experienced Lead UX Researcher & Strategist to drive high-impact research that shapes product direction, informs roadmaps, and influences business decisions across multiple teams. This role leads complex, foundational, and generative research initiatives, owning discovery end-to-end and ensuring customer insight is deeply embedded in how products and experiences are defined, prioritized, and delivered in alignment with enterprise and brand priorities.
As a Lead UX Researcher & Strategist, you will operate with a high degree of autonomy and influence. You will set research direction for large initiatives, partner closely with senior stakeholders, and translate customer insights into clear recommendations that guide decision-making at both the team and portfolio level. You will integrate and triangulate insights across research, analytics, experimentation, and other customer data sources to create a holistic view of the customer experience. You will also help strengthen the overall UX research practice through mentorship, standards, and improved insight activation.
RESPONSIBILITIES:
Research Leadership & Ownership
  • Lead end-to-end UX research for initiatives spanning multiple product teams and complex problem spaces.
  • Identify where generative and foundational research is needed to inform product strategy, experience direction, and roadmap decisions.
  • Independently scope, design, and execute research plans aligned to business goals, operating with minimal oversight.
  • Apply deep research rigor, strategic thinking, and business context to guide experience and product decisions.
  • Anticipate research needs proactively and influence partners toward discovery-led approaches.

Insight Synthesis & Influence
  • Synthesize qualitative and quantitative inputs into clear, compelling, and actionable insights.
  • Translate research findings into implications that resonate with product, design, and senior leadership audiences.
  • Produce executive ready deliverables that tie customer insight into strategic business priorities and investment decisions.
  • Influence prioritization, tradeoff decisions, and roadmap direction by clearly articulating the business impact of customer needs and experience gaps.
  • Champion customer insights across the organization and help evolve how insights are shared and operationalized.
  • Connect insights across studies to identify patterns that inform portfolio-level strategy and long-term direction.

Practice Leadership & Mentorship
  • Serve as a research lead, setting a high bar for quality, rigor, and strategic impact.
  • Mentor and coach researchers, supporting skill development, research maturity, and confidence in influence.
  • Contribute to the evolution of UX Research standards, methodologies, tools, and best practices.
  • Strengthen research operations at scale, including repositories, frameworks, and insight governance.

Collaboration & Cross-Functional Partnership
  • Partner closely with UX Design, Product Management, Digital Merchandising, Analytics, Customer Insights, and Digital Testing teams.
  • Align research with analytics, experimentation, and secondary data to deliver a unified view of customer behavior.
  • Provide continuity from discovery through delivery, ensuring customer intent remains clear as work moves into execution.
  • Navigate complex stakeholder environments with clarity, collaboration, and influence.

Execution Excellence
  • Lead and conduct a wide range of research methods, including:
    • Generative interviews and discovery studies
    • Usability and concept evaluation
    • Diary studies and longitudinal research
    • UX Benchmarking
  • Conduct secondary research (competitive analysis, behavioral data review, market and industry scanning) to inform problem framing.
  • Manage multiple workstreams, timelines, and stakeholder expectations with reliability and transparency.
  • Adapt to changing priorities while maintaining high standards of quality and insight depth.

Click here for benefit details related to this position.
  • Bachelor's degree in Human-Computer Interaction, Psychology, Design, Business, or a related field, or equivalent professional experience.
  • 7+ years of UX Research experience in a corporate or product-led environment.
  • Deep expertise in generative and evaluative UX research methods.
  • Proven ability to independently lead complex research initiatives with significant ambiguity.
  • Strong ability to synthesize research into insights that directly inform product direction and business decision-making.
  • Exceptional communication, facilitation, and storytelling skills.
  • Strong understanding of digital ecosystems, e-commerce experiences, and usability best practices.
  • Demonstrated ability to influence without authority in cross-functional, Agile environments.
  • Experience mentoring researchers or leading practice-level initiatives.
  • Strong experience partnering with senior product and design leaders.
  • Ecommerce experience required; retail, fashion, or consumer brand experience preferred.

**We are open to considering applicants currently residing in both NYC, NY and Columbus, Ohio**
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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