ZipRecruiter

Log In

1

Usaa Auto Insurance Jobs (NOW HIRING)

USAA

Claims Auto Adjuster - Non Injury

Phoenix, AZ · On-site

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At USAA, our mission is to empower our members to achieve financial security through highly ... Within defined guidelines and framework, responsible to adjust moderately complex auto insurance ...

USAA

Claims Auto Adjuster - Non Injury

Colorado Springs, CO · Hybrid

$48K - $63K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At USAA, our mission is to empower our members to achieve financial security through highly ... Within defined guidelines and framework, responsible to adjust moderately complex auto insurance ...

USAA

Sr. TLE Auto Appraiser

Battle Creek, MI · On-site +1

$63K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At USAA, our mission is to empower our members to achieve financial security through highly ... Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and ...

USAA

Sr. TLE Auto Appraiser

Bloomsburg, PA · On-site +1

$63K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At USAA, our mission is to empower our members to achieve financial security through highly ... Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and ...

USAA

Sr. TLE Auto Appraiser

Muskegon, MI · On-site +1

$63K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At USAA, our mission is to empower our members to achieve financial security through highly ... Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and ...

USAA

Sr. TLE Auto Appraiser

Detroit, MI · On-site +1

$63K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At USAA, our mission is to empower our members to achieve financial security through highly ... Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and ...

USAA

Sr. TLE Auto Appraiser

Weston, MI · On-site +1

$63K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At USAA, our mission is to empower our members to achieve financial security through highly ... Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and ...

USAA

Sr. TLE Auto Appraiser

Jackson, MI · On-site +1

$63K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At USAA, our mission is to empower our members to achieve financial security through highly ... Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and ...

USAA

Sr. TLE Auto Appraiser

Saginaw, MI · On-site +1

$63K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At USAA, our mission is to empower our members to achieve financial security through highly ... Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and ...

previous pagenext page

Showing results 21-40

All JobsUsaa Auto Insurance Jobs

Usaa Auto Insurance information

See salary details

$25K

$65K

$121.5K

How much do usaa auto insurance jobs pay per year?

As of Aug 17, 2026, the average yearly pay for usaa auto insurance in the United States is $65,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a USAA auto insurance agent?

A USAA Auto Insurance job typically involves assisting customers with auto insurance policies, including providing quotes, handling claims, and answering coverage-related questions. Employees may work in customer service, claims processing, underwriting, or sales roles. These positions require strong communication skills, attention to detail, and a customer-first mindset. USAA employees often receive training and benefits, as the company focuses on serving military members and their families.

What does a USAA auto insurance agent do?

A typical day for an Auto Insurance Agent at USAA involves assisting members with quotes, policy changes, claims inquiries, and coverage recommendations via phone, email, or online chat. Agents work in a fast-paced, team-oriented environment where they collaborate with underwriters, claims specialists, and other departments to resolve member issues efficiently. The role also requires ongoing professional development to stay current on insurance regulations and product changes. Agents often balance administrative documentation with active member engagement, ensuring each interaction aligns with USAA’s commitment to exceptional service.

What skills and qualifications are needed for a USAA auto insurance agent?

To excel in an Auto Insurance Agent role at USAA, candidates typically need a strong understanding of insurance policies, risk assessment, and relevant state licensing. Familiarity with customer relationship management (CRM) systems, quoting software, and industry regulations is important, and certifications such as Property and Casualty Insurance Licensure are often required. Outstanding interpersonal skills, attention to detail, and resiliency in customer interactions help agents deliver excellent service and build trust. These capabilities are crucial to effectively meeting the needs of members, ensuring compliance, and achieving sales or service goals in a dynamic insurance environment.

What are the most commonly searched types of Usaa Auto Insurance jobs?

The most popular types of Usaa Auto Insurance jobs are:

What states have the most Usaa Auto Insurance jobs?

States with the most job openings for Usaa Auto Insurance jobs include:

Usaa Auto Insurance jobs near you
Infographic showing various Usaa Auto Insurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,022 per year, or $31.3 per hour.

Claims Auto Adjuster - Non Injury

USAA

Phoenix, AZ • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Claims Auto Adjuster - Non-Injury you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed.
Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion.
We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Phoenix, AZ location. Relocation assistance is not available for this position.
What you'll do:
  • Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.
  • Negotiates liability for comparative negligence (claimant or adverse carrier).
  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
  • Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).
  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions
  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
  • Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
  • Applies intermediate knowledge of Auto Physical Damage to adjust claims.
  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  • May be assigned CAT deployment travel with minimal notice during designated CATs.
  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • High School Diploma or General Equivalency Diploma
  • 1 year of customer service experience.
  • Progressive experience handling low complexity auto non injury liability claims.
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
  • Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.
  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
  • Successful completion of a job-related assessment may be required.

What sets you apart:
  • One or more years of auto liability claims experience managing claims from initial contact through resolution
  • Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills
  • At least two years of customer service experience, demonstrating strong communication and problem-solving skills
  • Proven experience with comparative negligence and shared liability determinations
  • Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions
  • Proficiency with Guidewire or similar claims management systems
  • Bachelor's degree or industry designation (e.g., AIC, CPCU)
  • Military experience through service or as a military spouse

Compensation range: The salary range for this position is: $51,370 - $86,680
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What USAA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply