Monogoto's IoT cellular cloud network enables innovation and flexibility for services that drive a more connected world. Our rapidly expanding 5G IoT connectivity service provides seamless ...
Monogoto's IoT cellular cloud network enables innovation and flexibility for services that drive a more connected world. Our rapidly expanding 5G IoT connectivity service provides seamless ...
Us Cellular information
See Remote, OR salary details
$19.5K - $23.5K
5% of jobs
$23.5K - $27.6K
3% of jobs
$27.6K - $31.6K
6% of jobs
$31.6K - $35.6K
1% of jobs
$35.6K - $39.7K
1% of jobs
$39.7K - $43.7K
4% of jobs
$45K is the 25th percentile. Wages below this are outliers.
$43.7K - $47.8K
14% of jobs
The median wage is $51.6K / yr.
$47.8K - $51.8K
17% of jobs
$51.8K - $55.9K
17% of jobs
$57.6K is the 75th percentile. Wages above this are outliers.
$55.9K - $59.9K
17% of jobs
$59.9K - $63.9K
16% of jobs
$19.5K
$49.8K
$63.9K
How much do us cellular jobs pay per year?
As of Sep 7, 2026, the average yearly pay for us cellular in Remote, OR is $49,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $58,900.00 per year, depending on experience, location, and employer.
What does a US Cellular employee do?
A US Cellular employee typically works in roles such as customer service, sales, technical support, or store management within the telecommunications industry. Their main responsibilities include assisting customers with mobile phone plans, devices, billing inquiries, and troubleshooting technical issues. They may also educate customers about products and services, process transactions, and ensure a positive customer experience. Depending on the specific position, employees might also handle inventory, meet sales targets, or provide training to new staff.
What are the key skills and qualifications needed to thrive as a US Cellular sales associate?
To excel as a US Cellular Sales Associate, you need strong customer service skills, basic sales knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile device technologies, and customer relationship management (CRM) tools is often required. Effective communication, active listening, and a personable attitude help you build rapport and address customer needs. These skills are crucial for driving sales, delivering excellent service, and ensuring customer satisfaction in a competitive retail environment.
What are the most common challenges faced by customer service representatives at US Cellular, and how can they be overcome?
Customer service representatives at US Cellular often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing difficult customer interactions. Success in this role requires strong communication skills, patience, and the ability to quickly learn and adapt to new technologies and procedures. Building rapport with customers, utilizing internal knowledge bases, and collaborating with technical support teams can help overcome these challenges and ensure positive customer experiences.
What is the difference between Us Cellular vs Customer Service Representative?
| Aspect | Us Cellular | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sales and communication skills | High school diploma or equivalent; customer service experience |
| Work Environment | Retail stores, call centers, field service | Retail stores, call centers, office settings |
| Industry Usage | Telecommunications provider | Customer support across various industries, including telecom |
| Common Search Intent | Understanding roles at Us Cellular | Job responsibilities and requirements for customer service roles |
While Us Cellular is a telecommunications company offering services and employment opportunities, a Customer Service Representative is a role within companies like Us Cellular, focusing on assisting customers, handling inquiries, and resolving issues. The roles are interconnected, with Customer Service Representatives often working for companies like Us Cellular to support their customer base.
What job categories do people searching Us Cellular jobs in Remote, OR look for?
The top searched job categories for Us Cellular jobs in Remote, OR are:
What cities near Remote, OR are hiring for Us Cellular jobs?
Cities near Remote, OR with the most Us Cellular job openings:
Monogoto- Technical Customer Success Engineer (IoT-French speaker)| Remote | US
OR • On-site, Remote
Full-time
Posted 6 days ago
Job description
Description
About the Company
Monogoto was founded by a team of highly experienced telecommunications, cellular and security experts. Backed by a group of well-known and highly engaged investors and strategic partners, its growing, dynamic and diverse team operates globally from Silicon Valley, USA and Tel-Aviv, Israel.
Monogoto's IoT cellular cloud network enables innovation and flexibility for services that drive a more connected world. Our rapidly expanding 5G IoT connectivity service provides seamless, accessible and cost-effective device connectivity that scales developers' requirements.
Today Monogoto connects millions of devices in over 160 countries and 500 networks across multiple verticals such as from point of sale, manufacturing, healthcare, fleet management, micromobility, retail and so much more.
Job Description:
Requirements
Preferred Skills:
You're a great fit if you:
About the Company
Monogoto was founded by a team of highly experienced telecommunications, cellular and security experts. Backed by a group of well-known and highly engaged investors and strategic partners, its growing, dynamic and diverse team operates globally from Silicon Valley, USA and Tel-Aviv, Israel.
Monogoto's IoT cellular cloud network enables innovation and flexibility for services that drive a more connected world. Our rapidly expanding 5G IoT connectivity service provides seamless, accessible and cost-effective device connectivity that scales developers' requirements.
Today Monogoto connects millions of devices in over 160 countries and 500 networks across multiple verticals such as from point of sale, manufacturing, healthcare, fleet management, micromobility, retail and so much more.
Job Description:
- Onboard and support customers in deploying IoT devices, ensuring smooth network connectivity.
- Troubleshoot IoT connectivity issues (e.g., TCP/IP, DNS, VPN, NAT) and perform packet analysis using tools like Wireshark.
- Train customers on Monogoto's backend and API usage to maximize their use of the platform.
- Configure network preferences and enable features such as reverse access for IoT devices using the Monogoto admin portal.
- Provide regular account reviews, monitor network health metrics, and proactively resolve issues.
- Collaborate with internal teams to resolve escalated problems and ensure customer satisfaction.
- Contribute to Monogoto technical documentation and develop internal tools to better serve our customers.
- You'll support French-speaking customers 30% of the time
- Own selective CSM backoffice projects
Requirements
- Technician degree
- Fluent English, excellent customer-facing and communication skills (verbal and written)
- Fluent French (Professional verbal and written) - Mandatory
- Ability to manage time efficiently and work with minimal supervision
- Create short videos to explain troubleshooting steps
- Good Microsoft excel skills
- Ability to work efficiently and meet deadlines
- Good communication and problem-solving skills
- Experience with Zendesk - advantage
- Experience with Kibana - advantage
- Creating/using API or scripts - Mandatory
- Have experience using helpdesk software - advantage
- Have experience in IoT or telecommunications industries - advantag
- Have experience in creating user guides or tutorial videos - advantage
Preferred Skills:
- Understanding of cellular network technology and SIM card functionality
You're a great fit if you:
- Have 3-5 years in technical support / helpdesk / telecom / IoT
- Can troubleshoot networking basics (TCP/IP, DNS, VPN)
- Love customer interaction and can explain technical concepts clearly
- Are fluent in French + English