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Us Cellular Jobs in Kentucky (NOW HIRING)

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Us Cellular information

See Kentucky salary details

$16.9K

$43.3K

$55.6K

How much do us cellular jobs pay per year?

As of Aug 7, 2026, the average yearly pay for us cellular in Kentucky is $43,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $51,200.00 per year, depending on experience, location, and employer.

What does a US Cellular employee do?

A US Cellular employee typically works in roles such as customer service, sales, technical support, or store management within the telecommunications industry. Their main responsibilities include assisting customers with mobile phone plans, devices, billing inquiries, and troubleshooting technical issues. They may also educate customers about products and services, process transactions, and ensure a positive customer experience. Depending on the specific position, employees might also handle inventory, meet sales targets, or provide training to new staff.

What are the key skills and qualifications needed to thrive as a US Cellular sales associate?

To excel as a US Cellular Sales Associate, you need strong customer service skills, basic sales knowledge, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile device technologies, and customer relationship management (CRM) tools is often required. Effective communication, active listening, and a personable attitude help you build rapport and address customer needs. These skills are crucial for driving sales, delivering excellent service, and ensuring customer satisfaction in a competitive retail environment.

What are the most common challenges faced by customer service representatives at US Cellular, and how can they be overcome?

Customer service representatives at US Cellular often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing difficult customer interactions. Success in this role requires strong communication skills, patience, and the ability to quickly learn and adapt to new technologies and procedures. Building rapport with customers, utilizing internal knowledge bases, and collaborating with technical support teams can help overcome these challenges and ensure positive customer experiences.

What is the difference between Us Cellular vs Customer Service Representative?

AspectUs CellularCustomer Service Representative
CredentialsHigh school diploma or equivalent; sales and communication skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, call centers, field serviceRetail stores, call centers, office settings
Industry UsageTelecommunications providerCustomer support across various industries, including telecom
Common Search IntentUnderstanding roles at Us CellularJob responsibilities and requirements for customer service roles

While Us Cellular is a telecommunications company offering services and employment opportunities, a Customer Service Representative is a role within companies like Us Cellular, focusing on assisting customers, handling inquiries, and resolving issues. The roles are interconnected, with Customer Service Representatives often working for companies like Us Cellular to support their customer base.

What are popular job titles related to Us Cellular jobs in Kentucky? For Us Cellular jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Us Cellular jobs in Kentucky look for? The top searched job categories for Us Cellular jobs in Kentucky are:
Infographic showing various Us Cellular job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,261 per year, or $20.8 per hour.

Sales - Wireless Specialist - Scottsville, KY

Russell Cellular, Inc.

Scottsville, KY • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago


Russell Cellular rating

5.0

Company rating: 5.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

24th of 30 rated technology retailers


Job description

Why Russell Cellular?
The pay for the position includes a base rate of $12.00 per hour plus uncapped commission potential. The average with commission is $17.00 per hour with the opportunity to make more.
• Unlimited Commissions
• Health, dental, vision, and life insurance
• Paid sick days and company holidays
• Employer matched 401K
• Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
• Employee Assistance Programs
• 750+ locations in 43 states employing 2,600+ employees
• Verizon discounts, sales contests, and incentives
• Opportunity for growth and advancement
• Community involvement opportunities
• Same day pay options
• Amazing company culture
What will you do in your role?
You will get to know your customers and to discover their needs. You will provide them with individualized customer service in order to equip them with the wireless products and services they need. As a Wireless Sales Representative, you will practice Russell Cellular's core values of Integrity, Expertise, Initiative and Service and will live out our brand foundation of Care for Every Person with your team, customers and members of the communities in which we do business. If you're self-motivated and interested in a career in retail sales, if you are looking for an opportunity for growth and financial stability, then you need to consider being a Wireless Specialist for Russell Cellular, a Verizon Authorized Retailer.
Duties & Responsibilities include:
  • Facilitate retail sales of cellular phones, tablets, watches and other devices along with wireless services to the general public while demonstrating outstanding customer service
  • Create additional sales opportunities through creative marketing campaigns in cooperation with the Marketing Department and community involvement events
  • Contact current customers via phone for additional sales opportunities
  • Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities
  • Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties
  • Develop and monitor action plans for the accomplishment of daily/month sales goals

Job requirements
  • Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired
  • Motivation and an inner drive to learn, grow, and excel
  • A knack for technology and the ability to learn wireless quickly
  • Ability to work nights, weekends, and holidays as need be
  • Ability to lift 50lbs
  • Open availability during store hours

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement.
Come and join us and be a part of the Russell Cellular success!
Equal Opportunity Employer Statement
Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

What Russell Cellular employees say

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Hours and flexibility

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About Russell Cellular

Sourced by ZipRecruiter

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Big 6 program and was awarded Verizon Wireless Partner of the Year for 2018. With over 700 locations, in 42 states, and 2,400 plus employees, our mission is to provide the best wireless experience to every customer, every time.

Industry

Computer and electronic product manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Battlefield, MO, US

Year founded

1993