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Urgently Hiring Onsite It Support Technician Jobs in West Palm Beach, FL

IT Technician

Boca Raton, FL · On-site

$18 - $22/hr

An educational organization is looking for an experienced IT Support Technician with expertise and professionalism, to deliver premier level support to in-house operations at our Boca Raton, FL ...

Senior IT Technician

Boca Raton, FL · On-site

$60K - $75K/yr

The objective of the IT Technician will be to respond to support requests in a timely manner, be ... Your application will go directly to the franchisee, and all hiring decisions will be made by the ...

IT Tech

Lake Worth, FL · On-site

$50.05K/yr

Overview The IT Support Technician reports to the Director of School Operations and is responsible for day-to-day operational maintenance, support, and upgrades for operating systems, workstations ...

IT Tech

Lake Worth Beach, FL · On-site

$50.05K/yr

Overview The IT Support Technician reports to the Director of School Operations and is responsible for day-to-day operational maintenance, support, and upgrades for operating systems, workstations ...

Refer major hardware or software problems or defective products to vendors or technicians for ... The ability to work daily, onsite in our Jupiter office * High level of analytical thinking to ...

Refer major hardware or software problems or defective products to vendors or technicians for ... The ability to work daily, onsite in our Jupiter office * High level of analytical thinking to ...

The IT Support Specialist will work on-site from our West Palm Beach office and they'll be the go-to person for keeping our systems running smoothly and ensuring our team and clients have what they ...

The IT Support Specialist will work on-site from our West Palm Beach office and they'll be the go-to person for keeping our systems running smoothly and ensuring our team and clients have what they ...

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Urgently Hiring Onsite It Support Technician information

See West Palm Beach, FL salary details

$13

$24

$35

How much do urgently hiring onsite it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for urgently hiring onsite it support technician in West Palm Beach, FL is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.45 per hour, depending on experience, location, and employer.

What is the difference between Urgently Hiring Onsite It Support Technician vs Onsite IT Support Specialist?

AspectUrgently Hiring Onsite IT Support TechnicianOnsite IT Support Specialist
CredentialsCompTIA A+, Network+ or similar certificationsCompTIA A+, Network+ or similar certifications
Work EnvironmentFast-paced, urgent support scenarios, on-site troubleshootingRegular on-site support, maintenance, and troubleshooting
Employer & Industry UsageIT service providers, urgent support teams, tech companiesCorporate IT departments, managed service providers
Search & Comparison IntentUrgent, immediate support needs, quick hiringRoutine support, ongoing maintenance

The main difference is that an Urgently Hiring Onsite IT Support Technician is hired for immediate, urgent support tasks often requiring quick onboarding, while an Onsite IT Support Specialist handles regular, scheduled support and maintenance. Both roles typically require similar certifications but differ in urgency and scope of support.

What are the most commonly searched types of Onsite It Support Technician jobs in West Palm Beach, FL? The most popular types of Onsite It Support Technician jobs in West Palm Beach, FL are:
What cities near West Palm Beach, FL are hiring for Urgently Hiring Onsite It Support Technician jobs? Cities near West Palm Beach, FL with the most Urgently Hiring Onsite It Support Technician job openings:
IT Support Technician

IT Support Technician

MHD Communications

West Palm Beach, FL

$50K - $55K/yr

Full-time

Posted 7 days ago


Job description

Reports To
The IT Support Technician will report to the Service Desk Team Lead.
Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.
Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.
Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.
Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.