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Urgent Care Receptionist Jobs in Decatur, GA (NOW HIRING)

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Urgent Care Receptionist information

See Decatur, GA salary details

$9

$17

$24

How much do urgent care receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for urgent care receptionist in Decatur, GA is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.47 per hour, depending on experience, location, and employer.

What Does an Urgent Care Receptionist Do?

As an urgent care receptionist, you answer calls and greet patients at an urgent care clinic or a medical facility that offers after-hours services. Your primary duties include checking patients into the clinic, scheduling appointments, and answering questions. You also have insurance verification responsibilities, which involve checking insurance cards and contacting insurance providers to verify coverage if necessary. In most facilities, you document patient information on a computer and calculate and process co-payments. You also give forms and medical questionnaires to patients and collect the necessary information about their visit.

What are the key skills and qualifications needed to thrive as an Urgent Care Receptionist, and why are they important?

To thrive as an Urgent Care Receptionist, you need strong organizational abilities, attention to detail, and experience in medical office administration, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help create a welcoming and efficient environment for patients. These skills ensure smooth front-desk operations, accurate patient information management, and a positive patient experience in a fast-paced healthcare setting.

How does an Urgent Care Receptionist typically handle high patient volumes during busy periods?

An Urgent Care Receptionist often manages fluctuating and sometimes high patient volumes, especially during evenings and weekends. To handle this, receptionists prioritize clear communication, efficient check-in processes, and accurate data entry to minimize wait times and keep the workflow smooth. They collaborate closely with nurses and providers to update patient statuses and alert clinical staff to urgent cases. Strong organizational skills and the ability to remain calm under pressure are essential to ensuring every patient receives timely and respectful service.

What is the difference between Urgent Care Receptionist vs Medical Office Receptionist?

AspectUrgent Care ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentUrgent care clinics, fast-paced, patient check-inDoctor's offices, clinics, administrative tasks
Employer & IndustryUrgent care centers, healthcare industryMedical practices, healthcare industry
Common Search & ComparisonYesYes

The main difference between an Urgent Care Receptionist and a Medical Office Receptionist lies in their work environment and patient flow. Urgent Care Receptionists handle fast-paced patient check-ins at urgent care clinics, while Medical Office Receptionists work in more traditional medical practices. Both roles require similar credentials and serve vital administrative functions in healthcare settings.

More about Urgent Care Receptionist jobs
What are popular job titles related to Urgent Care Receptionist jobs in Decatur, GA? For Urgent Care Receptionist jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Urgent Care Receptionist jobs in Decatur, GA look for? The top searched job categories for Urgent Care Receptionist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Urgent Care Receptionist jobs? Cities near Decatur, GA with the most Urgent Care Receptionist job openings:
Urgent Care Receptionist jobs near you
Patient Services Representative (Medical Receptionist) - Midtown

Patient Services Representative (Medical Receptionist) - Midtown

Piedmont Urgent Care

Atlanta, GA • On-site

$16 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Piedmont Urgent Care rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose

Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve. 

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.

Why You'll Love Working Here:

  • LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 7 AM - 7 PM) – No overnight shifts, so you can prioritize both your career and personal life!
  • Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
  • Paid Time Off & Holidays: Recharge and take care of yourself
  • 401K with Company Match: Plan for your future
  • Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
  • Professional Growth: Leadership opportunities & professional development
  • Perform other duties as assigned

Key Responsibilities:

  • Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
  • Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
  • Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
  • Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
  • Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
  • Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines, and patient result trackers.
  • Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.
  • Perform other duties as assigned.

    Required Qualifications:

    • Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
    • Experience: 1+ years of experience in a medical office or healthcare setting as a Medical Receptionist.
    • Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
    • Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
    • Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
    • Team Player: A proactive, friendly, and patient-focused approach to service

    At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!

    Apply