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Urban Planet Jobs (NOW HIRING)

Planet

Customer Success Manager (D&I - India)

You will guide them in integrating Planet data into their existing geospatial workflows for applications such as border security, disaster response, and urban planning. * Navigation of Government ...

Planet Fitness

Fitness Trainer

Vestavia Hills, AL · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

Planet Fitness

Fitness Trainer

Oklahoma City, OK · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

Planet Fitness

Fitness Trainer

Birmingham, AL · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

Planet Fitness

Fitness Trainer

Kansas City, MO · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

Planet Fitness

Fitness Trainer

Shawnee, OK · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

Planet Fitness

Fitness Trainer

Metairie, LA · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

Planet Fitness

Fitness Trainer

Enid, OK · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

Planet Fitness

Fitness Trainer

Oklahoma City, OK · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

Planet Fitness

Fitness Trainer

Ponca City, OK · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

Planet Fitness

Fitness Trainer

Oklahoma City, OK · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

Planet Fitness

Fitness Trainer

Rolla, MO · On-site

$9 - $15/hr

... from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four ...

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Urban Planet information

How much does Urban Planet pay per hour?

Urban Planet retail associates typically earn around minimum wage, which varies by location but is generally between $12 and $15 per hour. Pay rates may increase with experience and responsibilities, and some positions may include employee discounts or bonuses.

What is an Urban Planet job?

An Urban Planet job typically involves working for the retail clothing store Urban Planet, which specializes in trendy and affordable fashion. Positions can range from sales associate and cashier roles to management and corporate opportunities. Employees are responsible for customer service, stocking merchandise, operating the cash register, and maintaining store presentation. Working at Urban Planet can provide retail experience and opportunities for career growth within the fashion industry.

What is the Urban Planet hiring process?

The hiring process for Urban Planet typically involves submitting an online application, followed by an interview which may include in-person or virtual meetings. Candidates may also undergo skills assessments or background checks depending on the position. The process aims to evaluate customer service skills, teamwork, and availability for retail schedules.

What are the typical career advancement opportunities for Retail Sales Associates at Urban Planet?

Retail Sales Associates at Urban Planet often have opportunities for growth through clearly defined career paths, such as becoming a Key Holder, Assistant Manager, or Store Manager. High-performing associates may be recognized and promoted based on their leadership skills, sales achievements, and ability to train or support new team members. Urban Planet encourages internal promotion and offers ongoing training to help employees develop their skills further. This approach provides a supportive environment for those looking to build a long-term retail career. If you are proactive, reliable, and passionate about fashion retail, you will have chances to advance within the company.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing jobs due to high competition, limited work experience, and employers' preference for candidates with specific skills or certifications. Additionally, economic factors and changing hiring practices can make entry-level positions more competitive for this age group.

Is it hard to get a job at Urbn?

Getting a job at Urban Planet can vary depending on the position and location, but generally, retail jobs at such companies require customer service skills and a flexible schedule. The application process often involves submitting an online application and possibly attending an interview, with competition depending on the role and store demand.

What are the key skills and qualifications needed to thrive in the Urban Planet position, and why are they important?

To thrive as a Retail Sales Associate at Urban Planet, you typically need a solid background in customer service, cash handling, and merchandise presentation, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and visual merchandising techniques is highly valued. Excellent interpersonal skills, teamwork, adaptability, and a positive attitude help associates engage with customers and collaborate with colleagues. These competencies are crucial for delivering a superior shopping experience, meeting store goals, and maintaining efficient store operations.

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What cities are hiring for Urban Planet jobs? Cities with the most Urban Planet job openings:
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Urban Planet jobs near you
Infographic showing various Urban Planet job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Urban Outfitters Customer Experience Coordinator

Urban Outfitters Customer Experience Coordinator

Urban Outfitters

Philadelphia, PA • On-site

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

URBN rating

6.7

Company rating: 6.7 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

32nd of 102 rated fashion retailers

Job description

Role Summary
The Omni-Channel Customer Experience (CX) Coordinator plays a vital role in ensuring that every Urban Outfitters customer touchpoint-whether digital or physical-reflects our unique brand identity and exceeds evolving expectations. Working closely with the Customer Strategy & Experience Manager, this role is dedicated to the execution, coordination, and measurement of meaningful customer journeys. You will be the bridge between our creative vision and the frontline reality, helping to drive engagement and brand loyalty across all channels.
This position will be based out of our Philadelphia, PA Home Office and go into the office 3 days a week.
Role Responsibilities
Operations & Support
  • Escalation Support: Assist in resolving complex customer inquiries for both stores and online, including product questions, order discrepancies, and UO MRKT-related issues.
  • Inbox Coordination: Monitor the CX inbox to facilitate communication between store teams and corporate operations, helping to resolve field-level issues.
  • Issue Reporting: Identify and report website errors or digital friction points to the technical teams as they arise to help maintain a smooth customer journey.
  • Database Maintenance: Update the customer-facing FAQ database with provided information regarding new policies, site features, or brand updates.
Communication & Brand Resources
  • Information Relay: Serve as a point of contact for the contact center by distributing updates on marketing promotions, product launches, and brand campaigns.
  • Resource Distribution: Organize and share product knowledge materials with contact center agents to ensure they have the most current information.
  • Review Monitoring: Monitor and respond to product reviews using approved brand guidelines to assist shoppers and support the online community.
Reporting & Analytics
  • Standard Reporting: Run monthly and quarterly Salesforce reports to track customer friction points and contact volume.
  • Feedback Collection: Summarize customer sentiment and feedback from various channels to share with business partners.
  • Data Support: Assist in pulling data for consumer research, competitive benchmarking, and loyalty program analysis.
Digital Support & Loyalty
  • Chatbot Testing: Support the UO Chatbot initiative by participating in testing cycles and monitoring the brand voice based on pre-defined scripts.
  • Loyalty Program Coordination: Assist in the administrative execution of loyalty and rewards initiatives, including help with loyalty-specific events and communications.
  • Cross-Functional Support: Coordinate with the CRM and Marketing teams to ensure loyalty messages are sent according to the project schedule.
Events & Activations
  • Event Logistics: Assist in the physical and digital setup of customer-facing events and campaigns.
  • Documentation: Follow and document established processes to help ensure events are executed consistently across different locations.

Role Qualifications
Experience: 1-2 years of experience in retail, customer service, or a general office/administrative role.
Technical Skills: Basic familiarity with Salesforce or similar CRM tools; proficiency in Microsoft Office (Excel, Word).
Organization: Strong task management skills with the ability to meet deadlines and handle repetitive workflows.
Communication: Positive, professional, and timely communication; ability to represent the brand tone in customer-facing responses.
Assertiveness: Clearly and confidently express ideas, needs, and boundaries in a respectful manner.
Time Management: Proactively plans and controls time to efficiently deliver team priorities and meet deadlines.
Detail Orientation: Focus on and manage the small details of a task or project to consistently produce high-quality work. Ability to follow specific instructions and standardized processes accurately.
Ownership: Take responsibility for the outcomes of your work and the decisions that lead to those outcomes. Hold yourself accountable.
Inclusivity: Commitment to fostering diversity and inclusion within the workplace.
Key Attributes: Models behaviors that align with URBN's values:
Unite in communicating and collaborating with integrity.
Respect our planet, our world, and each other.
Build lifestyle brands through creative entrepreneurship.
Nurture meaningful connections with customers and employees.
#UrbanOutfitters
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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