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Ups Store Customer Service Jobs (NOW HIRING)

UPS Store #4182

Cashier and Customer Service

West Linn, OR · On-site

$16.50 - $16.80/hr

UPS Store #4182 in West Linn, OR, is looking for a friendly and reliable Cashier and Customer Service Representative to join our team. If you enjoy working in a fast-paced environment and have at ...

The UPS Store 7001

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Center/Customer Service Associate

Scottsdale, AZ · On-site

$14.50 - $20.25/hr

We are a well-established UPS Store located in north Scottsdale, AZ. As an independently owned ... Customer Service: Provide friendly, professional, and personalized assistance to all customers ...

The UPS Store

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Sales & Customer Service

Southlake, TX · On-site

$14/hr (+ commission)

The UPS Stores in Colleyville, Southlake and Irving, are currently looking for energetic ... Our company is waiting for you to join our team as a Customer Service / Sales Representative.

The UPS Store

Store Manager - The UPS Store

Salinas, CA · On-site

$19 - $22/hr

... customer receives world-class service. We are looking for a leader with a proven track record in ... Candidates with prior experience within The UPS Store network will be given significant preference.

UPS Store

UPS STORE MANAGER

Chandler, AZ · On-site

$20 - $23/hr

... retail store operations experience, strong supervisory/managerial/leadership skills, excellent ... Monitors, evaluates, and maximizes customer service delivery and customer satisfaction * Develops ...

UPS Store

UPS STORE MANAGER

Chandler, AZ · On-site

$20 - $23/hr

... retail store operations experience, strong supervisory/managerial/leadership skills, excellent ... Monitors, evaluates, and maximizes customer service delivery and customer satisfaction * Develops ...

UPS Store #3230

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Customer Service Associate

Ephrata, PA · On-site

$12 - $14/hr

This is for the UPS Store in Ephrata, PA. Family-oriented, Small business LOOKING for Full-Time ... The Retail Sales Associate delivers world-class customer service to all retail customers by ...

New

SCH & MCH INC

Ups Store Associate

Atlanta, GA · On-site

$12 - $16/hr

The UPS Store is the world's largest franchisor of retail shipping, postal, printing, and business ... Provide outstanding customer service by greeting and assisting customers with shipping, printing ...

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Ups Store Customer Service information

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$24.5K

$58K

$101K

How much do ups store customer service jobs pay per year?

As of Sep 9, 2026, the average yearly pay for ups store customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Ups Store Customer Service vs FedEx Customer Service?

AspectUps Store Customer ServiceFedEx Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store setting, handling shipments and customer inquiriesDistribution centers or retail locations, managing shipments and customer support
Employer & Industry UsageUps Store franchise locations, shipping, printing, and mailbox servicesFedEx offices, shipping, logistics, and courier services

Both Ups Store Customer Service and FedEx Customer Service roles require similar credentials and work in retail or logistics environments. While their specific duties may vary slightly based on the employer, both focus on assisting customers with shipments, inquiries, and service issues within the shipping and logistics industry.

What jobs are available at Ups Store Customer Service?

At UPS Store locations, customer service jobs typically include Customer Service Associate, Retail Associate, and Shipping Specialist. These roles involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What cities are hiring for Ups Store Customer Service jobs?

Cities with the most Ups Store Customer Service job openings:

What states have the most Ups Store Customer Service jobs?

States with the most job openings for Ups Store Customer Service jobs include:

What are popular job titles related to Ups Store Customer Service jobs?

For Ups Store Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Ups Store Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Team Member - The UPS Store Bee Cave

Bee Cave, TX • On-site

The UPS Store #4214
See more jobs at The UPS Store #4214external

$16 - $18/hr

Full-time, Part-time

Retirement, PTO

Re-posted 12 days ago

Job description

A The UPS Store Team Member is responsible for assisting and delivering exceptional service to all customers.  Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Team Member will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.
The ideal Team Member has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.  We have openings for Full Time and Part Time positions.

Compensation: $16- $18  an hour with experience.  

This application is for consideration at one of the two following locations:
The UPS Store of Bee Cave
15511 Hwy 71 West
Ste 110
Bee Cave, TX 78738
As a The UPS STORE Franchisee, we value: TEAM, SERVICE, GROWTH & FUN.  
We look forward to hearing from you!

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work 35+ hours work week

BENEFITS

  • Flexible Work Hours
  • Paid Time Off (PTO)* 
  • Holidays*
  • Options for 4 day work weeks available*
  • Formal On-the-Job Training Program
  • 401(K) with Company Match*

*Available for Full-Time Team as Benefit 

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