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Ups Store Customer Service Jobs (NOW HIRING)

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Familiarity with The UPS Store systems, shipping procedures, and services * Strong customer service and communication skills * Comfortable working in a fast-paced retail environment * Reliable ...

UPS Store Retail Associate

Medina, OH · On-site

$13.50 - $15.50/hr

UPS Store Customer Service Associate / Retail Sales Associate Medina, Ohio Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community ...

UPS Store Associate

Grayson, GA · On-site

$10 - $16/hr

At The UPS Store , we help customers with all their packing, shipping, printing, and business needs. Our team members provide top-notch service and make every interaction easy and efficient. We're ...

UPS Store Manager

Midlothian, TX · On-site

$45K - $48K/yr

This position is for a hands-on Center Manager responsible for leading daily operations, supervising staff, maintaining customer service standards, and driving revenue growth at a UPS Store location.

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Company Description We are a family-run UPS Store franchise group that started in 2018 and is growing FAST. We provide ourselves in exceptional customer service and creating a workplace that is both ...

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The UPS Store, Inc., a wholly owned subsidiary of UPS is the world's largest franchisor of retail ... Deliver exceptional customer service through customer interaction and quality product delivery.

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Ups Store Customer Service information

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$24.5K

$58K

$101K

How much do ups store customer service jobs pay per year?

As of Sep 9, 2026, the average yearly pay for ups store customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Ups Store Customer Service vs FedEx Customer Service?

AspectUps Store Customer ServiceFedEx Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store setting, handling shipments and customer inquiriesDistribution centers or retail locations, managing shipments and customer support
Employer & Industry UsageUps Store franchise locations, shipping, printing, and mailbox servicesFedEx offices, shipping, logistics, and courier services

Both Ups Store Customer Service and FedEx Customer Service roles require similar credentials and work in retail or logistics environments. While their specific duties may vary slightly based on the employer, both focus on assisting customers with shipments, inquiries, and service issues within the shipping and logistics industry.

What jobs are available at Ups Store Customer Service?

At UPS Store locations, customer service jobs typically include Customer Service Associate, Retail Associate, and Shipping Specialist. These roles involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What cities are hiring for Ups Store Customer Service jobs?

Cities with the most Ups Store Customer Service job openings:

What states have the most Ups Store Customer Service jobs?

States with the most job openings for Ups Store Customer Service jobs include:

What are popular job titles related to Ups Store Customer Service jobs?

For Ups Store Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Ups Store Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

UPS Store Customer Service Representative

Fort Lauderdale, FL

the ups store
Retail • 10K+ employees

$27K - $32K/yr (+ commission)

Full-time

Retirement

Re-posted 20 days ago


The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 651 frontline employees who took The Breakroom Quiz

460th of 740 rated retailers


Job description

Seeking, highly motivated, friendly and dependable individual to learn all aspects of our business at this very busy UPS Store. Ideal candidate will be available full-time including weekends. Experience working at a UPS Store would be a bonus but not required. Candidate must be capable of thriving in a fast-paced, often hectic retail environment. Some retail experience is required. Bi-lingual is also helpful though not required.

Company Description

Busiest UPS in the network. This is an opportunity to help contribute to our growing online antique auction shipping segment of our business.


What The UPS Store employees say

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About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US