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Ups Store Customer Service Jobs (NOW HIRING)

The UPS Store

Customer Service

Brighton, MI · On-site

$14/hr

We are looking for counter help / customer service person for The UPS Store of Brighton, MI. The position involves shipping UPS packages, packaging items, printing, sorting mail, and generally taking ...

The Ups Store

Store Associate - The UPS Store

Franklin, TN · On-site

$16 - $17/day (+ commission)

The UPS Store in Franklin, TN is looking for a dependable, customer-focused Assistant Store Manager to help lead daily operations and provide excellent customer service in a fast-paced retail ...

The UPS Store dublin

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UPS Store associate

Dublin, PA

$13.50 - $15.50/hr

THE UPS STORE ® Dublin, Pennsylvania RETAIL STORE ASSOCIATE Part-Time Position | Dublin ... POSITION SUMMARY The Part-Time Store Associate delivers outstanding customer service and supports ...

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Ups Store Customer Service information

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How much do ups store customer service jobs pay per year?

As of Sep 9, 2026, the average yearly pay for ups store customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Ups Store Customer Service vs FedEx Customer Service?

AspectUps Store Customer ServiceFedEx Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store setting, handling shipments and customer inquiriesDistribution centers or retail locations, managing shipments and customer support
Employer & Industry UsageUps Store franchise locations, shipping, printing, and mailbox servicesFedEx offices, shipping, logistics, and courier services

Both Ups Store Customer Service and FedEx Customer Service roles require similar credentials and work in retail or logistics environments. While their specific duties may vary slightly based on the employer, both focus on assisting customers with shipments, inquiries, and service issues within the shipping and logistics industry.

What jobs are available at Ups Store Customer Service?

At UPS Store locations, customer service jobs typically include Customer Service Associate, Retail Associate, and Shipping Specialist. These roles involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What cities are hiring for Ups Store Customer Service jobs?

Cities with the most Ups Store Customer Service job openings:

What states have the most Ups Store Customer Service jobs?

States with the most job openings for Ups Store Customer Service jobs include:

What are popular job titles related to Ups Store Customer Service jobs?

For Ups Store Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Ups Store Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Retail Sales Associate - The UPS Store

Garden City, NY • On-site

The UPS Store #0691
See more jobs at The UPS Store #0691external

$17 - $20/hr

Full-time, Part-time

Dental, Vision, Retirement

Re-posted 23 days ago

Job description

Retail Sales Associate – The UPS Store (Customer Service, Shipping & Printing)

Locations: Multiple openings across Long Island and NYC
Pay: $17 - $20/hour (based on experience)
Job Type: Full-time or Part-time
Schedule: Must be available to work Monday–Sunday 

Join Our Team!

Are you ready to build a rewarding career with a company that values teamwork, growth, and community? At The UPS Store, you’ll join a supportive retail environment where every day brings new opportunities to help customers with shipping, printing, packaging, and mailbox services.

We’re looking for friendly, reliable, and motivated Retail Sales Associates to join our multi-location team on Long Island and in New York City.

What You’ll Do

  • Greet and assist customers with enthusiasm, professionalism, and care

  • Provide accurate information about our shipping, packing, printing, and mailbox services

  • Prepare shipments, pack items securely, and complete accurate shipping documentation

  • Operate store systems and printing equipment to deliver high-quality results

  • Handle mail and packages efficiently while maintaining accuracy and attention to detail

  • Keep the store clean, organized, and safe at all times

  • Collaborate with team members to achieve daily goals and sales targets

  • Participate in ongoing training to grow within our multi-location organization

Why You’ll Love Working Here

  • Consistent hours — no late nights (shifts end by 6:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday)

  • Paid training and continuous learning support

  • Sick pay, dental and vision insurance, and 401(k) with company match

  • Employee discounts on products and services

  • Free parking and uniforms provided

  • Career growth opportunities across our 10+ locations (Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, Huntington Station, and NYC – 2nd Avenue)

What We’re Looking For

  • 1–2 years of previous retail or customer service experience

  • Strong communication and teamwork skills

  • Basic computer proficiency (Microsoft Office, POS systems)

  • Attention to detail with strong spelling and math skills

  • Ability to lift up to 40 lbs and stand for extended periods

  • Availability to work weekends as needed

  • Friendly, professional, and reliable demeanor

Hourly Pay: $17.00–$20.00 (based on experience)
Job Type: Full-time or Part-time

We are an equal opportunity employer committed to diversity and inclusion in the workplace.

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