The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
New
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
New
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
The Associate expertly advises our valued customers by providing accurate information on our array ... The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
Part-Time Center Associate
Rochester, NY · On-site
$18/hr
Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Rochester, NY · On-site
$18/hr
Part-Time Center Associate The Part-Time Center Associate delivers world-class customer service to ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate (After School Hours)
Victor, NY · On-site
$17/hr
Part-Time Center Associate (Afternoon Shift) The Part-Time Center Associate (afternoon shift ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate (After School Hours)
Victor, NY · On-site
$17/hr
Part-Time Center Associate (Afternoon Shift) The Part-Time Center Associate (afternoon shift ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Victor, NY · On-site
$18/hr
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Victor, NY · On-site
$18/hr
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Victor, NY · On-site
$17/hr
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Victor, NY · On-site
$17/hr
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Victor, NY · On-site
$18/hr
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Victor, NY · On-site
$18/hr
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Rochester, NY · On-site
$18/hr
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Rochester, NY · On-site
$18/hr
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Rochester, NY · On-site
$18/hr
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Part-Time Center Associate
Rochester, NY · On-site
$18/hr
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership
Ups Store Associate information
See Rochester, NY salary details
$10.44 - $11.13
0% of jobs
$11.13 - $11.82
1% of jobs
$11.82 - $12.51
1% of jobs
$12.51 - $13.20
2% of jobs
$13.20 - $13.89
5% of jobs
$13.89 - $14.58
9% of jobs
$14.78 is the 25th percentile. Wages below this are outliers.
$14.58 - $15.27
20% of jobs
The median wage is $15.65 / hr.
$15.27 - $15.96
20% of jobs
$16.54 is the 75th percentile. Wages above this are outliers.
$15.96 - $16.65
19% of jobs
$16.65 - $17.34
14% of jobs
$17.34 - $18.03
8% of jobs
$10
$15
$18
How much do ups store associate jobs pay per hour?
As of Aug 15, 2026, the average hourly pay for ups store associate in Rochester, NY is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $16.59 per hour, depending on experience, location, and employer.
What is the difference between Ups Store Associate vs FedEx Retail Associate?
| Aspect | Ups Store Associate | FedEx Retail Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Retail store, shipping, packing, and printing services | Retail store, shipping, package handling, and customer service |
| Employer & Industry Usage | United Parcel Service (UPS) stores, shipping and printing industry | FedEx Office locations, shipping and logistics industry |
Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.
What key skills and qualifications are needed to thrive as a UPS Store Associate?
To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.
What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?
UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.
What is a UPS Store Associate?
UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
What are popular job titles related to Ups Store Associate jobs in Rochester, NY?
For Ups Store Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Ups Store Associate jobs in Rochester, NY look for?
The top searched job categories for Ups Store Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Ups Store Associate jobs?
Cities near Rochester, NY with the most Ups Store Associate job openings:
$18/hr
Other
Posted 3 days ago
New
The UPS Store rating
5.7
Based on 642 frontline employees who took The Breakroom Quiz
457th of 733 rated retailers
Job description
Part-Time Customer Experience Expert
The Part-Time Customer Experience Expert delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
The UPS Store has been voted by Forbes, as the #1 Customer Service Company in the US.
Responsibilities- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Willing and able to work 25 to 30 hours per week for a 6-day work week
- $17 per hour for the initial 120 training days. During the training period, earn $1 bonus for every hour worked. Complete 120 days, have exceptional attendance and a good review receive the bonus and hourly rate increase to $18 per hour. Complete notary certification and increase hourly by an additional 50¢ per hour.
The UPS Store - Victor
154 Cobblestone Court Dr.
Victor, NY 14564
What The UPS Store employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About UPS Store
Sourced by ZipRecruiter
The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.
Industry
Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing
Company size
10,000+ Employees
Headquarters location
San Diego, CA, US