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Ups Store Associate Jobs in Troy, NY (NOW HIRING)

Sales Associate

Guilderland, NY · On-site

$15 - $16/hr

We are seeking a retail customer service associate for long-term, part-time employment at The UPS Store in Guilderland, NY. Qualifications: · Previous experience in retail environment a plus · ...

Sales Associate

Guilderland, NY · On-site

$15 - $16/hr

We are seeking a retail customer service associate for long-term, part-time employment at The UPS Store in Guilderland, NY. Qualifications: · Previous experience in retail environment a plus · ...

Brand Ambassador

Valatie, NY · On-site

$16 - $17/hr

Generate sign ups and leads * Educate store associates * Collect data and shopper feedback for daily reporting * Set up and take down of event materials * Arrive at store on-time * Deliver timely ...

... associates to exceed performance expectations and uphold a positive team culture. • Conduct ... Performance is measured by key KPIs such as second-class sign-ups, retail product sales, individual ...

... associates to exceed performance expectations and uphold a positive team culture. · Conduct ... Performance is measured by key KPIs such as second-class sign-ups, retail product sales, individual ...

Distribution Center Associate

Altamont, NY · On-site

$17.50 - $20/hr

In addition to an online store, Rexel USA has a distribution network of over 460 warehouse ... Process paperwork regarding UPS shipments including: verifying that the merchandise to be shipped ...

Distribution Center Associate

Altamont, NY · On-site

$17.50 - $20/hr

In addition to an online store, Rexel USA has a distribution network of over 460 warehouse ... Process paperwork regarding UPS shipments including: verifying that the merchandise to be shipped ...

Sales Associate

Bennington, VT · On-site

$13.50 - $18.25/hr

As a Sales Associate , you are at the heart of the Pet Care Center experience. You help pet parents ... with store recovery, merchandising, and promotional set-ups. * Follow all company policies ...

Sales Associate

Halfmoon, NY

$14 - $19/hr

As a Sales Associate , you are at the heart of the Pet Care Center experience. You help pet parents ... with store recovery, merchandising, and promotional set-ups. * Follow all company policies ...

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Ups Store Associate information

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How much do ups store associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ups store associate in Troy, NY is $15.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.54 per hour, depending on experience, location, and employer.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What jobs are available at UPS Store?

At the UPS Store, common job positions include Store Associate, Customer Service Associate, Shipping and Receiving Clerk, and Lead Associate. These roles typically involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What job categories do people searching Ups Store Associate jobs in Troy, NY look for?

The top searched job categories for Ups Store Associate jobs in Troy, NY are:

What cities near Troy, NY are hiring for Ups Store Associate jobs?

Cities near Troy, NY with the most Ups Store Associate job openings:

Infographic showing various Ups Store Associate job openings in Troy, NY as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,264 per year, or $15.5 per hour.

Sales Associate

The UPS Store

Guilderland, NY • On-site

$15 - $16/hr

Part-time

Re-posted yesterday


The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 651 frontline employees who took The Breakroom Quiz

461st of 739 rated retailers


Job description

We are seeking a retail customer service associate for long-term, part-time employment at The UPS Store in Guilderland, NY.

Qualifications:

· Previous experience in retail environment a plus

· Ability to thrive in fast paced environment

· Up-beat, outgoing personality

· Good multi-tasking and problem solving skills

Job Description:

· This is a retail position at The UPS Store.

· The UPS Store is a privately owned and operated Franchise and not UPS.

· Applicants interested in being a driver, loader or in any way working directly for UPS should contact UPS directly

· Position entails helping customers with their printing, packing, shipping, returning and a multitude of other business needs

· Available shifts are as follows:

· 9am to early afternoon

· early afternoon to 6pm

· alternating Saturdays 10-4

· closed on Sundays


What The UPS Store employees say

Pay

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UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US