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Ups Store Associate Jobs in Virginia (NOW HIRING)

Full-Time Center Associate

Fredericksburg, VA · On-site

$14.75 - $16.25/hr

THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S ... The Center Associate delivers world-class customer service to all retail customers by receiving and ...

Lead Sales Associate - The UPS Store 6631

Manassas, VA · On-site

$16 - $18.25/hr

Why This Role Matters The Lead Sales and Customer Service Associate- The UPS Store provides customers with efficient and effective service to exceed expectations while promoting products and services ...

Be Seen First

The UPS Store in Herndon, Virginia, is looking for hard-working, customer-friendly, and motivated ... As a Customer Service Associate, you'll be the face of our store -- helping customers with shipping ...

Be Seen First

The UPS Store in Herndon, Virginia, is looking for hard-working, customer-friendly, and motivated ... As a Customer Service Associate, you'll be the face of our store -- helping customers with shipping ...

Lead Sales Associate - The UPS Store 6631

Manassas, VA · On-site

$17 - $19.50/hr

Why This Role Matters The Lead Sales and Customer Service Associate- The UPS Store provides customers with efficient and effective service to exceed expectations while promoting products and services ...

Part-Time Center Associate

Reston, VA · On-site

$16.75 - $22.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Reston, VA · On-site

$16.75 - $22.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Roanoke, VA · On-site

$14.75 - $16.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Roanoke, VA · On-site

$14.75 - $16.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Roanoke, VA · On-site

$13.25 - $14.50/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Roanoke, VA · On-site

$13.25 - $14.50/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Daleville, VA · On-site

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Daleville, VA · On-site

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Daleville, VA · On-site

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Daleville, VA · On-site

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Reston, VA

$16.50 - $21.75/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Reston, VA

$16.75 - $22.25/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

Part-Time Center Associate

Reston, VA · On-site

$16.50 - $21.75/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Associate information

See Virginia salary details

$10

$15

$18

How much do ups store associate jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for ups store associate in Virginia is $15.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $16.68 per hour, depending on experience, location, and employer.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

How much is UPS hourly pay?

UPS Store associates typically earn around $12 to $15 per hour, depending on location and experience. Entry-level positions may start at the minimum wage, with opportunities for raises based on performance and tenure. The job often involves customer service, package handling, and operating shipping tools.

What are the duties of a UPS store associate?

A UPS store associate is responsible for customer service, processing shipments, handling packaging, and managing sales transactions. They also assist with shipping labels, inventory management, and maintaining the store's appearance, often using point-of-sale systems and adhering to company policies.

What key skills and qualifications are needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

Does UPS pay weekly or monthly?

UPS Store associates are typically paid biweekly, meaning they receive their paycheck every two weeks. Payment schedules can vary by location and employment status, so it's advisable to confirm with your specific store or HR department.

How to get hired at the UPS store?

To get hired as a UPS Store Associate, applicants should submit an online application through the UPS careers website or visit the store in person to inquire about openings. Having good customer service skills, basic math, and the ability to work in a team are important. Prior retail or shipping experience can be beneficial but is not always required.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What are UPS Store Associates?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
What are popular job titles related to Ups Store Associate jobs in Virginia? For Ups Store Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Ups Store Associate jobs in Virginia look for? The top searched job categories for Ups Store Associate jobs in Virginia are:
What cities in Virginia are hiring for Ups Store Associate jobs? Cities in Virginia with the most Ups Store Associate job openings:
Infographic showing various Ups Store Associate job openings in Virginia as of June 2026, with employment types broken down into 90% Full Time, 1% Part Time, 1% Temporary, and 8% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $32,527 per year, or $15.6 per hour.
Full-Time Center Associate

Full-Time Center Associate

The UPS Store

Fredericksburg, VA • On-site

$14.75 - $16.25/hr

Other

This job post has expired today. Applications are no longer accepted.


The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 622 frontline employees who took The Breakroom Quiz

455th of 717 rated retailers


Job description

THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED required but some college preferred, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required. Some college preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Must be available to work most weekends

What The UPS Store employees say

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UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US