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Ups Store Associate Jobs in Springfield, VA (NOW HIRING)

The UPS Store #7944

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Retail Sales and Business Services Associate

Upper Marlboro, MD · On-site

$16 - $18/hr

The UPS Store #7944 - Upper Marlboro, MD Join Our Team At The UPS Store #7944, we don't simply ... Services Associate to join our team. This position goes beyond traditional retail by helping ...

The UPS Store #7944

Be Seen First

Retail Sales and Business Services Associate

Upper Marlboro, MD · On-site

$16 - $18/hr

The UPS Store #7944 - Upper Marlboro, MD Join Our Team At The UPS Store #7944, we don't simply ... Services Associate to join our team. This position goes beyond traditional retail by helping ...

RANVERTIFF LLC DBA THE UPS STORE

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Retail Customer Service Associate

Herndon, VA · On-site

$14 - $16/hr

The UPS Store in Herndon, Virginia, is looking for hard-working, customer-friendly, and motivated ... As a Customer Service Associate, you'll be the face of our store -- helping customers with shipping ...

RANVERTIFF LLC DBA THE UPS STORE

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Retail Customer Service Associate

Herndon, VA · On-site

$14 - $16/hr

The UPS Store in Herndon, Virginia, is looking for hard-working, customer-friendly, and motivated ... As a Customer Service Associate, you'll be the face of our store -- helping customers with shipping ...

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All JobsUps Store Associate JobsUps Store Associate Jobs in Springfield, VA

Ups Store Associate information

See Springfield, VA salary details

$11

$16

$19

How much do ups store associate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for ups store associate in Springfield, VA is $16.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $17.60 per hour, depending on experience, location, and employer.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What key skills and qualifications are needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What are UPS Store Associates?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
What job categories do people searching Ups Store Associate jobs in Springfield, VA look for? The top searched job categories for Ups Store Associate jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Ups Store Associate jobs? Cities near Springfield, VA with the most Ups Store Associate job openings:
Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Springfield, VA as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,269 per year, or $16.5 per hour.
Retail Sales and Business Services Associate

Retail Sales and Business Services Associate

The UPS Store #7944

Upper Marlboro, MD • On-site

$16 - $18/hr

Part-time

Posted 3 days ago

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Job description

Retail Sales & Business Services Associate (Part-Time)

PLEASE READ BEFORE APPLYING

At The UPS Store #7944, attention to detail and putting the customer first are essential to everything we do.

Before submitting your application, please read this posting in its entirety.

As part of your application, please include a brief response (3–5 sentences) answering the following:

Which two services offered by The UPS Store interest you the most, and why?

What does "Customer First" mean to you

We review every response. Thoughtful answers help us understand your communication style, willingness to learn, and commitment to delivering exceptional customer service.

The UPS Store #7944 – Upper Marlboro, MD

Join Our Team

At The UPS Store #7944, we don't simply complete transactions—we solve problems.

We are seeking a motivated, dependable, and customer-focused Retail Sales & Business Services Associate to join our team. This position goes beyond traditional retail by helping customers with shipping, printing, packaging, mailbox services, notary services, and business solutions.

Every day presents new opportunities to help customers, learn new skills, and contribute to a professional, customer-first environment.

Responsibilities

Customer Experience

  • Greet every customer professionally and enthusiastically.
  • Listen to customer needs and recommend the best products and services.
  • Deliver an exceptional customer experience from start to finish.
  • Build lasting relationships with customers through professionalism and trust.

Shipping & Business Services

  • Process domestic and international shipments.
  • Assist customers with packaging, mailbox services, business services, and notary services.
  • Educate customers on available products and value-added solutions.

Print Production

  • Process print orders accurately and efficiently.
  • Assist with wide-format printing, finishing, binding, laminating, and other print services.
  • Perform quality checks before releasing customer orders.

Store Operations

  • Operate the point-of-sale system accurately.
  • Handle cash and maintain drawer accountability.
  • Maintain inventory and restock merchandise.
  • Keep the store clean, organized, and professional.
  • Answer incoming phone calls with professionalism.
  • Follow opening and closing procedures.

Preferred Qualifications

  • Customer service or retail experience preferred.
  • Print production experience is a plus.
  • Shipping or logistics experience is a plus.
  • Strong communication and interpersonal skills.
  • Comfortable learning new technology and software.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Bilingual (Spanish) is a plus.

What We're Looking For

We are looking for team members who:

  • Put the customer first.
  • Take pride in their work.
  • Enjoy learning new skills.
  • Communicate professionally.
  • Work well as part of a team.
  • Take ownership and solve problems.
  • Maintain a positive attitude under pressure.

Physical Requirements

  • Ability to stand for extended periods.
  • Ability to lift up to 50 pounds.
  • Reliable transportation.
  • Weekend availability preferred.

Job Type: Part-Time

Pay: $16.00–$18.00 per hour

Expected Hours: 15–25 hours per week

Benefits

  • Employee discount
  • Paid training
  • Cross-training in shipping, printing, and business services
  • 401(k) eligibility after one year

Typical Shifts

  • Morning
  • Day
  • Evening
  • Weekend
  • Approximately 5-hour shifts

Additional Requirements

  • Basic math skills (required)
  • Professional phone etiquette (required)
  • Customer service experience (preferred)
  • Must be willing to become a Maryland Notary Public within 90 days of employment (company assistance provided if applicable).

Work Location: In person
The UPS Store #7944
Upper Marlboro, Maryland