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Ups Customer Center Jobs (NOW HIRING)

LHH US

Customer Service Representative

Mesa, AZ

$21 - $23/hr

LHH Recruitment Solutions is partnering with a growing call center company in Mesa, AZ that is ... follow-ups. * Customer account management and verification of information. * Process payments ...

UPS Store 2468

UPS Store Center Associate

Martinsburg, WV · On-site

$15.50 - $18/hr

At The UPS Store, we are committed to customer-centered excellence , operating as a unified team ... As a Center Associate , you will play a key role in delivering exceptional service, driving sales ...

UPS Store 2468

UPS Store Center Associate

Martinsburg, WV · On-site

$13.75 - $15.75/hr

At The UPS Store, we are committed to customer-centered excellence , operating as a unified team ... As a Center Associate , you will play a key role in delivering exceptional service, driving sales ...

UPS Store 2468

UPS Store Center Associate

Martinsburg, WV

$13.75 - $15.75/hr

At The UPS Store, we are committed to customer-centered excellence , operating as a unified team ... As a Center Associate , you will play a key role in delivering exceptional service, driving sales ...

UPS Store 2468

UPS Store Center Associate

Charles Town, WV

$14.50 - $16.75/hr

At The UPS Store, we are committed to customer-centered excellence , operating as a unified team ... As a Center Associate , you will play a key role in delivering exceptional service, driving sales ...

UPS Store 2468

UPS Store Center Associate

Martinsburg, WV

$15.50 - $18/hr

At The UPS Store, we are committed to customer-centered excellence , operating as a unified team ... As a Center Associate , you will play a key role in delivering exceptional service, driving sales ...

UPS Store 2468

UPS Store Center Associate

Martinsburg, WV · On-site

$13.75 - $15.75/hr

At The UPS Store, we are committed to customer-centered excellence , operating as a unified team ... As a Center Associate , you will play a key role in delivering exceptional service, driving sales ...

UPS Store 2468

UPS Store Center Associate

Martinsburg, WV · On-site

$13.75 - $15.75/hr

At The UPS Store, we are committed to customer-centered excellence , operating as a unified team ... As a Center Associate , you will play a key role in delivering exceptional service, driving sales ...

UPS Store 2468

UPS Store Center Associate

Martinsburg, WV

$13.75 - $15.75/hr

At The UPS Store, we are committed to customer-centered excellence , operating as a unified team ... As a Center Associate , you will play a key role in delivering exceptional service, driving sales ...

UPS Store 2468

UPS Store Center Associate

Martinsburg, WV · On-site

$13.75 - $15.75/hr

At The UPS Store, we are committed to customer-centered excellence , operating as a unified team ... As a Center Associate , you will play a key role in delivering exceptional service, driving sales ...

The UPS Store #7947

Full-Time Center Associate ups

Tulsa, OK

$13.75 - $18.50/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #7947

Full-Time Center Associate ups

Tulsa, OK

$13.75 - $18.50/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #7947

Full-Time Center Associate ups

Tulsa, OK · On-site

$13.75 - $18.50/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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All JobsUps Customer Center Jobs

Ups Customer Center information

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$10

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$26

How much do ups customer center jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for ups customer center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

How much is UPS hourly pay?

The hourly pay for UPS Customer Center roles typically ranges from $15 to $20 per hour, depending on location, experience, and shift. Entry-level positions may start at the lower end of this range, with opportunities for raises and advancement based on performance and tenure.

What are the key skills and qualifications needed to thrive as a UPS Customer Center Associate, and why are they important?

To thrive as a UPS Customer Center Associate, you need strong customer service skills, attention to detail, and basic computer literacy, typically supported by a high school diploma or equivalent. Familiarity with package tracking systems, point-of-sale (POS) software, and shipping documentation tools is important. Excellent communication, problem-solving abilities, and a positive attitude help you effectively assist customers and resolve issues. These skills ensure efficient operations, customer satisfaction, and accurate handling of shipments in a fast-paced environment.

What are some typical challenges faced by employees working at a UPS Customer Center, and how are they supported in overcoming them?

Employees at a UPS Customer Center often manage high volumes of customer inquiries, package drop-offs, and problem resolution, especially during peak seasons. Balancing efficiency with quality customer service can be demanding, but team members receive thorough training and ongoing support from supervisors. Collaboration among staff is encouraged to address unique situations quickly, and there are clear escalation procedures for complex issues. Employees also have access to development opportunities and resources to help manage stress and build their skills.

Does UPS pay 50 dollars an hour?

UPS customer service center roles typically do not pay $50 an hour; wages vary based on location, experience, and position. Entry-level positions often pay less, while higher-level or specialized roles may offer higher wages, but $50 per hour is uncommon for standard customer service jobs at UPS.

What is the difference between Ups Customer Center vs Ups Customer Service Representative?

AspectUps Customer CenterUps Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, customer support officesCall centers, customer support offices
Employer & IndustryUnited Parcel Service (UPS), logistics and delivery industryUnited Parcel Service (UPS), logistics and delivery industry
Common Search/ComparisonUps Customer Center vs Ups Customer Service Representative

The Ups Customer Center typically refers to the physical or online hub where customer inquiries are managed, often involving administrative or operational tasks. The Ups Customer Service Representative is a role focused on directly assisting customers with inquiries, tracking, and issues. While both roles support customer needs within UPS, the Customer Center is more about the platform or location, whereas the representative is the individual providing assistance.

Which UPS positions pay the most?

In UPS, management roles such as Package Operations Manager, Logistics Manager, and Supply Chain Manager tend to have the highest salaries. These positions often require leadership skills, experience, and sometimes relevant certifications, and they typically offer higher pay compared to entry-level roles like package handlers or drivers.

Is UPS really paying $49 an hour?

The UPS Customer Center roles typically do not pay $49 an hour; wages vary by location and position but are generally lower. High-paying roles or overtime opportunities may increase earnings, but such rates are uncommon for standard customer service positions at UPS.

What is a UPS Customer Center?

A UPS Customer Center is a staffed facility where customers can drop off packages, pick up shipments, and access other UPS services. Unlike UPS Access Point locations, which are third-party retailers, UPS Customer Centers are operated directly by UPS and typically offer a broader range of shipping and receiving options. They may also provide packaging supplies and assistance with shipping labels. These centers are especially helpful for customers who need flexible pickup and drop-off times or have missed deliveries. You can find your nearest UPS Customer Center by using the UPS website's location finder.
What cities are hiring for Ups Customer Center jobs? Cities with the most Ups Customer Center job openings:
What states have the most Ups Customer Center jobs? States with the most job openings for Ups Customer Center jobs include:
Ups Customer Center jobs near you
Infographic showing various Ups Customer Center job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative

LHH US

Mesa, AZ

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

LHH Recruitment Solutions is partnering with a growing call center company in Mesa, AZ that is looking for a full-time Customer Service Representative to join the team. This is an onsite position Monday through Friday. Pay range is $21.00-$23.00 per hour depending on experience.
Job Responsibilities
  • Answer inbound calls, make outbound calls, and emails with customers.
  • Assist customers through the order processing and product details.
  • Document all interactions in the CRM system with accurate data entry and attention to detail.
  • Escalate complex issues to appropriate departments while maintaining ownership of the customer experience.
  • Assist with outbound calls for follow-ups.
  • Customer account management and verification of information.
  • Process payments accordingly and provide receipt via email to the customer
  • Assist with any troubleshooting tier one support for the customer.
  • Support special projects as needed.
Required Qualifications
  • High school diploma or equivalent is required.
  • 2+ years of customer service experience or call center experience
  • Strong communication and problem-solving skills.
  • Proficiency in Microsoft Office and CRM systems.
  • Bilingual in Spanish is preferred not required.
If you are interested, apply now!
Pay Details: $21.00 to $23.00 per hour
Search managed by: Morgan Ross
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.