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Ups Customer Center Jobs (NOW HIRING)

Mark Jacobson Toyota

Service BDC Representative

Durham, NC · On-site

$15 - $19.25/hr

... Development Center) Representative to join our growing team in Durham. The Service BDC ... Declined service follow-ups * Customer retention campaigns * Confirm next-day service appointments

Mark Jacobson Toyota

Service BDC Representative

Durham, NC · On-site

$15 - $19.25/hr

... Development Center) Representative to join our growing team in Durham. The Service BDC ... Declined service follow-ups * Customer retention campaigns * Confirm next-day service appointments

The UPS Store #2643

Full-Time UPS Center Associate

Orinda, CA · On-site

$16 - $22/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #2643

Full-Time UPS Center Associate

Orinda, CA · On-site

$16 - $22/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #2643

Full-Time UPS Center Associate

Orinda, CA · On-site

$16 - $22/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

LHH US

Customer Service Representative

Mesa, AZ

$21 - $23/hr

LHH Recruitment Solutions is partnering with a growing call center company in Mesa, AZ that is ... follow-ups. * Customer account management and verification of information. * Process payments ...

LHH US

Customer Service Representative

Phoenix, AZ

$20 - $23/hr

LHH Recruitment Solutions is partnering with a growing call center company in Phoenix, AZ that is ... follow-ups. * Customer account management and verification of information. * Process payments ...

LHH US

Customer Service Representative

Phoenix, AZ · On-site

$20 - $23/hr

LHH Recruitment Solutions is partnering with a growing call center company in Phoenix, AZ that is ... follow-ups. * Customer account management and verification of information. * Process payments ...

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All JobsUps Customer Center Jobs

Ups Customer Center information

See salary details

$10

$18

$26

How much do ups customer center jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for ups customer center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

How much is UPS hourly pay?

The hourly pay for UPS Customer Center roles typically ranges from $15 to $20 per hour, depending on location, experience, and shift. Entry-level positions may start at the lower end of this range, with opportunities for raises and advancement based on performance and tenure.

What are the key skills and qualifications needed to thrive as a UPS Customer Center Associate, and why are they important?

To thrive as a UPS Customer Center Associate, you need strong customer service skills, attention to detail, and basic computer literacy, typically supported by a high school diploma or equivalent. Familiarity with package tracking systems, point-of-sale (POS) software, and shipping documentation tools is important. Excellent communication, problem-solving abilities, and a positive attitude help you effectively assist customers and resolve issues. These skills ensure efficient operations, customer satisfaction, and accurate handling of shipments in a fast-paced environment.

What are some typical challenges faced by employees working at a UPS Customer Center, and how are they supported in overcoming them?

Employees at a UPS Customer Center often manage high volumes of customer inquiries, package drop-offs, and problem resolution, especially during peak seasons. Balancing efficiency with quality customer service can be demanding, but team members receive thorough training and ongoing support from supervisors. Collaboration among staff is encouraged to address unique situations quickly, and there are clear escalation procedures for complex issues. Employees also have access to development opportunities and resources to help manage stress and build their skills.

Does UPS pay 50 dollars an hour?

UPS customer service center roles typically do not pay $50 an hour; wages vary based on location, experience, and position. Entry-level positions often pay less, while higher-level or specialized roles may offer higher wages, but $50 per hour is uncommon for standard customer service jobs at UPS.

What is the difference between Ups Customer Center vs Ups Customer Service Representative?

AspectUps Customer CenterUps Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, customer support officesCall centers, customer support offices
Employer & IndustryUnited Parcel Service (UPS), logistics and delivery industryUnited Parcel Service (UPS), logistics and delivery industry
Common Search/ComparisonUps Customer Center vs Ups Customer Service Representative

The Ups Customer Center typically refers to the physical or online hub where customer inquiries are managed, often involving administrative or operational tasks. The Ups Customer Service Representative is a role focused on directly assisting customers with inquiries, tracking, and issues. While both roles support customer needs within UPS, the Customer Center is more about the platform or location, whereas the representative is the individual providing assistance.

Which UPS positions pay the most?

In UPS, management roles such as Package Operations Manager, Logistics Manager, and Supply Chain Manager tend to have the highest salaries. These positions often require leadership skills, experience, and sometimes relevant certifications, and they typically offer higher pay compared to entry-level roles like package handlers or drivers.

Is UPS really paying $49 an hour?

The UPS Customer Center roles typically do not pay $49 an hour; wages vary by location and position but are generally lower. High-paying roles or overtime opportunities may increase earnings, but such rates are uncommon for standard customer service positions at UPS.

What is a UPS Customer Center?

A UPS Customer Center is a staffed facility where customers can drop off packages, pick up shipments, and access other UPS services. Unlike UPS Access Point locations, which are third-party retailers, UPS Customer Centers are operated directly by UPS and typically offer a broader range of shipping and receiving options. They may also provide packaging supplies and assistance with shipping labels. These centers are especially helpful for customers who need flexible pickup and drop-off times or have missed deliveries. You can find your nearest UPS Customer Center by using the UPS website's location finder.
What cities are hiring for Ups Customer Center jobs? Cities with the most Ups Customer Center job openings:
What states have the most Ups Customer Center jobs? States with the most job openings for Ups Customer Center jobs include:
Ups Customer Center jobs near you
Infographic showing various Ups Customer Center job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Bilingual (English/Spanish) Customer Service Specialist

Bilingual (English/Spanish) Customer Service Specialist

Common Energy

Manhattan, NY • On-site

$18.75 - $24/hr

Full-time

Posted 8 days ago

Job description

Salary: 57k

"Were looking for a bilingual (English/Spanish) Customer Service Specialist to support phone and email communications for our community solar program.


Responsibilities:
Handle inbound customer inquiries (phone + email) in English and Spanish
Explain the program, billing, and account details clearly
Resolve issues and escalate when needed
Complete outbound call campaigns (follow-ups, customer updates)
Log interactions in CRM (Salesforce or similar)
Requirements:
Fluent in English and Spanish (spoken and written)
23+ years of customer service experience (call center preferred)
Strong communication and problem-solving skills
Comfortable working independently and meeting deadlines
Experience with CRM tools and Google Workspace
Additional Details:
Independent role with team support
Tasks assigned with clear timelines"