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Ups Customer Care Representative Jobs (NOW HIRING)

The Customer Care Representative provides exceptional service to customers by addressing inquiries ... follow ups * Make outbound calls to existing customers Benefits for Full-Time Employees: * On ...

Customer Care Representative This is a remote position. About the Company Our client is a health ... Coordinate patient intake, follow-ups, and internal communication with medical teams * Maintain ...

The Customer Care Representative provides exceptional service to customers by addressing inquiries ... follow ups * Make outbound calls to existing customers Benefits for Full-Time Employees: * On ...

Customer Care Representative

Auburn, NY ยท On-site

$17 - $17.50/hr

Customer Care Representative Customer Call Center - Auburn, NY 13021 Overview Salary Range $17.00 ... ups to close any open customer issues. 10% Make outbound phone calls to assist customers with ...

Customer Care Representative

Yuma, AZ

$15.75 - $21.50/hr

Customer Care Representative Location: Remote (Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Minnesota, Nevada, New Mexico, Ohio, Tennessee, Utah, and Wyoming) Training Schedule: Paid ...

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Ups Customer Care Representative information

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$9

$18

$26

How much do ups customer care representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ups customer care representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Ups Customer Care Representative jobs?

For Ups Customer Care Representative jobs, the most frequently searched job titles are:

Customer Care Representative

Westminster, MD โ€ข On-site

$19 - $21/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

The Customer Care Representative provides exceptional service to customers by addressing inquiries, resolving complaints, and handling requests efficiently. This role involves direct communication with customers via phone, email, chat or in-person ensuring customer satisfaction and loyalty.
The schedule for the Customer Care Representative is 8am-5pm M-F September-March, and flexible 25 hours/week April -August.
$19-$21 per hour plus commissions.
Requirements:
  • High school diploma/GED
  • Customer service experience preferred
  • Strong math and problem-solving skills
  • Work history suggesting ability to actively listen, multitask, and be detail-oriented
  • Proficient with Microsoft Word, Excel, and Outlook
  • Bilingual in English and Spanish preferred but not required
Responsibilities:
  • Effectively communicate with customers by telephone and in person to provide information about our products and services
  • Keep accurate details of activities in the database of customer accounts
  • Upsell our products and services
  • Work diligently to resolve customersโ€™ problems
  • Identify the necessary information needed to delegate incoming calls to the next person
  • Resolve conflicts or otherwise negotiate to create a more positive experience for customers
  • Assist in taking new sales calls and lead follow ups
  • Make outbound calls to existing customers
Benefits for Full-Time Employees:
  • On-Demand Pay
  • Company-Paid Short-Term Disability and Life Insurance
  • Health Insurance with Employer Contribution and Health Savings Account
  • Dental and Vision Insurance
  • Long-Term Disability
  • Flexible Spending Accounts
  • 401(k) with Company Match
  • Paid Time Off and Holidays
  • Employee Discounts/Friends amp; Family Discounts
Benefits for Part-Time Employees:
  • 401(k) with Company Match
  • Paid Sick Time and Holidays
  • Employee Discounts/Friends amp; Family Discounts