University Bookstore Director Jobs (NOW HIRING)

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Closing Date:
08/20/2026
Type of Position:
Administrative Strategy
Workstudy Position:
No
Job Type:
Regular
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas, Fayetteville
Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.
Department:
Associate Vice Chancellor for Campus Services
Department's Website:
Summary of Job Duties:
The Director of Strategic Campus Partnerships provides strategic leadership and oversight for key campus partnerships, inlcuding the University Bookstore, Campus Printing/Mail/Copy Services, Pouring Rights, Vending Services, and Campus Sponsorships. This position serves as the primary liaison between the University and external service providers, ensuring operational excellence, contract compliance, financial stewardship, and exceptional customer service for the campus community.
The Director develops and maintains collaborative relationships with campus leadership, colleges, departments, and external partners to support the University's mission and strategic priorities. Responsibilities include contract administration, budget and revenue management, strategic planning, business process improvement, partnership development, operational excellence, and oversight of service delivery. This position evaluates opportunities for new partnerships and sponsorships, facilitates cross-functional collaboration, and ensures compliance with University policies, procurement requirements, and applicable laws.
The Director provides leadership for strategic initiatives designed to enhance operational efficiency, improve customer experience, generate financial value, and align partnership activities with institutional goals. May perform other duties as assigned.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:
Minimum Qualifications:

• Bachelor's degree from an accredited institution of higher education in Business Administration, Management, Finance, or a related field
• At least five years of progressively responsible leadership experience in comparable areas of business operations, auxiliary services, contract administration, strategic partnerships, financial management, program administration, or a related field
• Demonstrated experience leading and developing successful teams within a complex organization
• Experience managing strategic initiatives, operational improvement efforts, and cross-functional projects
• Experience developing and administering budgets and financial forecasts
• Experience managing vendor relationships, service agreements, and contractual obligations
• Experience collaborating with a wide range of stakeholders across multiple organizational units
• Experience communicating effectively, negotiating agreements, and resolving complex issues

Preferred Qualifications:

• Master's degree in Business Administration, Management, or a related field from an accredited institution of higher education
• Experience in higher education administration or auxiliary services operations
• Experience with contract negotiation, procurement processes, and vendor management
• Experience with revenue-generating operations and self-supporting business units
• Experience with strategic partnership development and sponsorship management
• Experience managing complex service contracts and operational performance metrics

Knowledge, Skills & Abilities:

• Knowledge of business operations and administrative support functions
• Knowledge of contract administration, compliance requirements, and vendor management practices
• Knowledge of financial management principles, budgeting, forecasting, and financial reporting
• Knowledge of procurement processes, contract review procedures, and applicable regulations
• Knowledge of strategic planning, performance measurement, and continuous improvement practices

• Strong leadership, team development, and employee engagement skills
• Excellent verbal and written communication skills
• Strong negotiation, facilitation, and conflict-resolution skills
• Effective project management, organizational, and planning skills
• Strong analytical and problem-solving abilities
• Proficiency in utilizing business systems, reporting tools, and data to support decision-making

• Ability to develop and maintain collaborative working relationships with faculty, staff, administrators, students, and external partners
• Ability to communicate effectively with stakeholders at all organizational levels, including deans, directors, department heads, and executive leadership
• Ability to interpret, administer, and monitor complex contracts and partnership agreements
• Ability to balance strategic priorities with operational responsibilities
• Ability to manage multiple projects and competing priorities in a dynamic environment
• Ability to assess operational performance and implement improvements that enhance service quality and financial outcomes
• Ability to exercise sound judgment, discretion, and professional integrity in decision-making

Additional Information:
Salary Information:
$100,000 - $120,000; Commensurate with education and experience
Required Documents to Apply:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume
Optional Documents:
Proof of Veteran Status
Recruitment Contact Information:
Crystal Ellis, Strategic Talent Acquisition Specialist, ce031@uark.edu
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
Pre-employment Screening Requirements:
Criminal Background Check, Financial Credit Check, Sex Offender Registry
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
N/A
Frequent Physical Activity:
N/A
Occasional Physical Activity:
N/A
Benefits Eligible:
Yes