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Universal Jobs in Michigan (NOW HIRING)

ChoiceOne Bank

Full-Time Universal Banker

Grand Rapids, MI

$17.25 - $21.75/hr

Description Universal Banker Non-Exempt - Grade Level 3 Equal Employment Opportunity Corporate Values & Mission "Provide superior service, quality advice and show our utmost respect to everyone we ...

ChoiceOne Bank

Full-Time Universal Banker

Grand Rapids, MI · On-site

$17.25 - $21.75/hr

Universal Banker Non-Exempt - Grade Level 3 Equal Employment Opportunity Corporate Values & Mission "Provide superior service, quality advice and show our utmost respect to everyone we meet." General ...

SNB Technologies

Universal Banker

Troy, MI · On-site

$17 - $21.25/hr

About the Organization Superior National Bank approaches every day with the philosophy that we 'Grow Your Future.' Our employees are instrumental in helping us achieve that goal. As an organization ...

Superior National Bank

Universal Banker

Troy, MI

$17 - $21.50/hr

Major Duties & Responsibilities : * Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records * Cash checks and ...

Superior National Bank

Universal Banker

Troy, MI

$17 - $21.25/hr

Major Duties & Responsibilities : Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records Cash checks and ...

Universal Home Services

Join Our Trade Team at Universal Home Services Universal Home Services is a family-owned, fast-growing, multi-trade home service company specializing in Plumbing, Electrical, HVAC, and Remodeling.

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Universal information

See Michigan salary details

$8

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How much do universal jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for universal in Michigan is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.09 and $18.58 per hour, depending on experience, location, and employer.

What is a universal?

The term 'Universal jobs' typically refers to positions or roles that can be found across a wide range of industries and organizations, rather than being specific to one sector. These jobs often include roles such as administrative assistants, customer service representatives, or maintenance workers—positions that are essential to the functioning of many types of businesses. Universal jobs are valued for their transferable skills and adaptability, making them a good entry point for many job seekers. If you're searching for a universal job, it's important to highlight versatile skills like communication, organization, and problem-solving.

What are the key skills and qualifications needed to thrive as a universal banker?

To thrive as a Universal Banker, you need a solid understanding of banking products, sales techniques, and customer service, typically supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance platforms is important for daily operations. Strong interpersonal skills, problem-solving abilities, and attention to detail help build client trust and efficiently address banking needs. These skills and qualities are crucial for delivering exceptional service, meeting sales goals, and ensuring operational accuracy in a competitive financial environment.

What are some common challenges universal employees face when working in cross-functional teams?

Employees at Universal often collaborate with colleagues from diverse departments such as marketing, product development, and operations. One common challenge is aligning different priorities and communication styles to achieve shared goals. Team members need to be proactive in sharing updates and clarifying expectations to prevent misunderstandings. Adapting to various workflows and fostering strong relationships across teams can significantly improve both project outcomes and personal growth within the company.

What is the difference between Universal vs Customer Service Representative?

AspectUniversalCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma; often customer service certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Industry UsageBroadly used across various sectors including retail, tech, healthcarePrimarily in retail, telecom, and service industries
Search & Comparison IntentUnderstanding general roles or job optionsLooking for specific customer service roles or job details

The term 'Universal' generally refers to a broad category of roles or skills applicable across multiple industries, while 'Customer Service Representative' is a specific job title focused on assisting customers. Both roles often require similar credentials and are found in similar environments, but 'Universal' is more generic, whereas 'Customer Service Representative' specifies a particular function within customer support.

What are the most commonly searched types of Universal jobs in Michigan?

The most popular types of Universal jobs in Michigan are:

What cities in Michigan are hiring for Universal jobs?

Cities in Michigan with the most Universal job openings:

Universal jobs near you
Infographic showing various Universal job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 61% Full Time, 18% Part Time, 2% Temporary, 16% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,324 per year, or $16.5 per hour.

Universal Banker I (Teller)

Nicolet National Bank

Traverse City, MI • On-site

$16.75 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Nicolet National Bank rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

65th of 171 rated banks

Job description

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Universal Banker I plays a key role in driving new customers and business while expanding existing relationships for Nicolet and your branch, serving as a trusted frontline advisor who reflects Nicolet's culture, values, and commitment to an exceptional customer experience.
In this role, you provide efficient, accurate teller services; deliver strong customer service across all channels; educate customers on digital tools; and proactively identify financial needs to recommend appropriate solutions. You also play a critical role in referring customers to Personal Bankers and lending specialists for deposit accounts, consumer loans, home equity loans, and credit cards. You help sustain branch performance through relationship-building, needs-based referrals, operational accuracy, and compliance excellence.
As a Universal Banker I, you will:
Customer Experience & Relationship Building:
  • Provide welcoming and professional service across in-person, phone, and digital channels.
  • Engage customers in needs-based conversations to understand goals and introduce appropriate solutions.
  • Deliver prompt assistance for routine servicing inquiries; escalate or refer as needed.
  • Build trust by following through on requests and ensuring customers feel valued.
  • Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.

Teller Operations & Cash Management:
  • Accurately process deposits, withdrawals, loan payments, transfers, cashier's checks, and other transactions.
  • Maintain proper cash handling, dual-control procedures, balancing routines, and vault/ATM support as assigned.
  • Identify suspicious activity, follow fraud-prevention steps, and escalate concerns promptly.

Customer Referrals & Product Education:
  • Identify customer needs and refer opportunities to Personal Bankers or lending specialists for new accounts, consumer loans, home equity loans/lines, and credit cards.
  • Educate customers on digital tools such as mobile banking, online banking, and e-statements.
  • Support achievement of branch sales and referral goals through disciplined engagement and follow-up.

Problem Resolution & Support:
  • Research and resolve routine issues such as transaction discrepancies, fee questions, and debit-card concerns within authority.
  • Escalate more complex servicing matters to Personal Bankers or leadership.

Operational Excellence, Risk & Compliance:
  • Adhere to operational standards, security practices, and regulatory requirements including BSA/AML, KYC, OFAC, Reg CC, and Reg E.
  • Protect customer data, ensure confidentiality, and follow documentation procedures.
  • Maintain audit-ready accuracy in all teller work and branch support tasks.

Team Collaboration & Community Engagement:
  • Participate in daily huddles and collaborate with team members to meet branch goals.
  • Support community outreach efforts and represent Nicolet in local engagement activities.
  • Assist with branch operations needs such as supplies, scheduling coverage, or special projects.

General:
  • Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  • Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Performs all other duties as assigned.

Qualifications:
  • High school diploma or equivalent required.
  • 1+ years of cash-handling and customer-service experience required.
  • Prior banking or retail financial-services experience preferred.
  • Strong customer-service, communication, and interpersonal skills.
  • Accuracy, attention to detail, and strong cash-handling discipline.
  • Ability to identify customer needs and confidently make referrals.
  • Working knowledge of deposit products, digital tools, and basic banking services.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Proficiency with banking systems, digital platforms, and Microsoft Office.

Benefits:
  • Medical, Dental, Vision, & Life Insurance
  • 401(k) with a company match
  • PTO & 11 1/2 Paid Holidays

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled

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