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Universal Windows Direct Jobs in Ohio (NOW HIRING)

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Universal Windows Direct information

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$8

$33

$83

How much do universal windows direct jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for universal windows direct in Ohio is $33.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.48 and $35.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Universal Windows Direct position, and why are they important?

To thrive as a Universal Windows Direct Sales Representative, you need strong sales acumen, knowledge of home improvement products, and a high school diploma or equivalent. Familiarity with CRM software, measurement tools, and product demonstration techniques is often required. Excellent communication, active listening, and problem-solving skills help you build rapport with clients and close deals effectively. These skills and qualities ensure you can understand customer needs, recommend the right solutions, and maintain a high standard of service in a competitive sales environment.

What does a typical day look like for a Universal Windows Direct Sales Representative?

A typical day as a Universal Windows Direct Sales Representative involves meeting with potential clients in their homes or virtually, assessing home improvement needs, and presenting window and door product solutions. You’ll prepare quotes, follow up with leads, and collaborate with installation and customer service teams to ensure a smooth customer journey. The role requires balancing time between prospecting for new leads, managing appointments, and attending ongoing product training. This dynamic environment offers the chance to build meaningful customer relationships and contribute directly to company growth through each successful sale.

What is a Universal Windows Direct job?

A Universal Windows Direct job typically involves sales, marketing, or installation roles related to the company's home improvement products, such as windows, doors, siding, and roofing. Employees may work in customer service, canvassing, or as installers, helping homeowners upgrade their properties. Depending on the role, responsibilities can include generating leads, providing consultations, or performing installations to meet company standards.

What are popular job titles related to Universal Windows Direct jobs in Ohio? For Universal Windows Direct jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Universal Windows Direct jobs in Ohio look for? The top searched job categories for Universal Windows Direct jobs in Ohio are:
What cities in Ohio are hiring for Universal Windows Direct jobs? Cities in Ohio with the most Universal Windows Direct job openings:
Universal Windows Direct jobs near you
Infographic showing various Universal Windows Direct job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $69,504 per year, or $33.4 per hour.

UWD - Call Center Representative - Confirmation Specialist

Great Day Improvements: A Family of Brands

Bedford Heights, OH • On-site

$20/hr

Full-time

Dental, Vision, Retirement

Re-posted 16 days ago

Great Day Improvements rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

37th of 54 rated home improvement suppliers and fitters

Job description

Overview
Universal Windows Direct - Call Center Representative - Confirmation Specialist
$20/hour + Bonuses
In-Office position
If you have excellent customer service skills, join the Universal Windows Direct team! UWD has openings for experienced Customer Service agents. The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive quality phone experience.
Responsibilities
- Inbound and Outbound customer phone calls
- Scheduling/ Rescheduling customer estimate appointments
- Confirming and Verifying estimate appointments
- Ensuring all appointments have resulted from the previous day
- Assisting customers with service inquiries
- Listening to recorded calls to verify customer data is aligned with the appointment data, correcting opportunities when available
- Data entry
- Call quality assurance
- Reporting
- Other duties as assigned
Qualifications
- 1-3 years' experience working in a call center environment or with customer service
- Excellent customer service both written and verbal
- Strong, accurate, data entry skills
- Process focused - structure and consistency is key
- Strong attention to detail and strong project management skills
- The ability to successfully work as part of a team and autonomously
Universal Windows Direct is an Equal Employment Opportunity Employer
INDC
Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

What Great Day Improvements employees say

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