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Universal Technician Jobs (NOW HIRING)

We are seeking a motivated and customer-focused Universal Technician I (Field Service Technician) to join our Technical Operations team. This role is responsible for the installation and activation ...

We are seeking a motivated and customer-focused Universal Technician I (Field Service Technician) to join our Technical Operations team. This role is responsible for the installation and activation ...

$22.75 - $31/hr

Must have a minimum of five (5) years related experience or equivalent Must be certified as a Universal Technician required by 40 CFR part 82 subpart F, or apprenticeship hours with a Universal ...

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Universal Technician information

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$26K

$54.6K

$93K

How much do universal technician jobs pay per year?

As of Aug 9, 2026, the average yearly pay for universal technician in the United States is $54,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is the difference between Universal Technician vs HVAC Technician?

AspectUniversal TechnicianHVAC Technician
CertificationsEPA Universal Certification, HVAC/R certificationsEPA Universal Certification, HVAC-specific certifications
Work EnvironmentRefrigeration, appliances, HVAC systemsHeating, ventilation, air conditioning systems
Industry UsageAppliance repair, refrigeration, HVACHeating and cooling systems installation and repair

Universal Technicians have certifications and skills applicable across refrigeration, appliances, and HVAC systems, making them versatile. HVAC Technicians focus specifically on heating, ventilation, and air conditioning systems. While both roles require EPA Universal Certification, Universal Technicians often work in a broader range of environments, whereas HVAC Technicians specialize in climate control systems.

What are the key skills and qualifications needed to thrive as a universal technician, and why are they important?

To thrive as a Universal Technician, you need a solid understanding of mechanical, electrical, and HVAC systems, typically supported by relevant technical certifications or vocational training. Familiarity with diagnostic tools, control systems, and maintenance management software is commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help technicians excel in diverse work environments. These skills and qualifications are crucial to ensure efficient equipment operation, minimize downtime, and deliver reliable service across multiple technical disciplines.

What are some common challenges universal technicians face when working across multiple systems, and how can they effectively manage them?

Universal Technicians often encounter the challenge of troubleshooting and maintaining a wide variety of systems, such as HVAC, electrical, and plumbing. Balancing these diverse responsibilities requires strong organizational and problem-solving skills, as well as the ability to quickly learn and adapt to new technologies. Effective Universal Technicians manage these challenges by staying up-to-date with industry certifications, communicating clearly with team members, and proactively scheduling preventative maintenance to minimize unexpected issues. Building a strong rapport with both clients and coworkers also helps streamline collaboration and ensures smoother project outcomes.
More about Universal Technician jobs
What job categories do people searching Universal Technician jobs look for? The top searched job categories for Universal Technician jobs are:
Infographic showing various Universal Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,605 per year, or $26.3 per hour.

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Job description

Description

Field Service Technician I


Live to the MAXX-and help make it happen! At MaxxSouth Broadband, we're committed to connecting people to what matters most-fast, reliable internet, advanced TV and voice services, and unwavering local customer care.

We are seeking a motivated and customer-focused Universal Technician I (Field Service Technician) to join our Technical Operations team. This role is responsible for the installation and activation of fiber and coaxial drop systems from the tap to the customer's home. Technicians ensure proper grounding, signal termination, and placement of electronics, while educating customers on their home equipment. Technicians work in both indoor and outdoor environments and must be prepared to handle a variety of weather conditions and natural elements

The Universal Technician I is the first step in a three-tier progression and is expected to advance to Universal Technician II within three months. Advancement requires successful completion of SCTE courses.

What You'll Do:

  • Plan and execute network installations based on customer orders and technical specifications
  • Install new connects, reconnects, disconnects, and customer premise equipment (HD/DVR/DIG)
  • Install high-speed data (HSD), wireless systems, and fiber to the home (including ONT and streaming devices)
  • Read and interpret system design maps, blueprints and document configurations
  • Troubleshoot and resolve service issues using diagnostic strategies; as well as testing circuits and equipment to verify service
  • Operate company vehicle and equipment safely (e.g., ladders, bucket trucks_ while maintaining and managing inventory      of equipment and supplies
  • Follow all company policies, including EEO and safety guidelines

What We're Looking For:

  • High School diploma, GED, or equivalent - required
  • Formal electronics training, NCTI, SCTE Certification - preferred
  • 1 year of experience in the telecommunications industry - preferred

Why MaxxSouth Broadband?

  • Become part of a locally rooted team delivering the fastest fiber speeds in the region, that prides itself on 100% local, 24/7 customer care.
  • Grow your career in a fast-growing technology company with a people-first environment where connectivity means community.
  • Get access to opportunities for professional growth, hands-on technical training and certification support.
  • Gain the opportunity to work with cutting-edge technology and explore our competitive compensation and benefits package.

Apply Today!Â