Universal Service Fund Jobs (NOW HIRING)

USAC’s target compensation range for a new hire into this position is $85,000.00 - $115,000 USD per year. Actual salary may vary depending on job-related factors based on knowledge, skills, and experience, as evaluated throughout the interview process. In addition, this position may be eligible for an annual performance bonus. USAC has a comprehensive benefits package that includes Medical, Dental, Vision, 401k, FSA, Life Insurance, Paid Time Off, Commuter Benefits, and Wellness Programs.

Why Work Here?

Our mission to achieve universal service addresses America’s current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families connected. Join us and help USAC accomplish our mission to bridge the digital divide. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Additional information on USF programs can be found at: https://www.usac.org/about/

Benefits

USAC supports our employees well beyond their salary with a system of benefits that rivals the top organizations in the country. Simply put: if you are committed to improving the lives of others, we are committed to improving yours. USAC provides low-premium, top-of-the-line medical, dental, and vision insurance in addition to disability and life coverage.  Generous 401k contribution, Federal and floating holidays, paid sick leave and vacation time that increases every year.  Regular telework schedule and opportunities to take professional development courses and training.

 A Multicultural Team

We have actively built an organization that doesn’t just celebrate our diversity; we depend on it. The challenges of achieving universal service require creative and unique perspectives. Our accepting and inclusive community will challenge you to grow and learn from others while always recognizing the value of your contribution.

 To apply, please submit a cover letter and resume, click the “Apply For This Job Online” button.

USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused. As USAC continues to support universal service impacting healthcare providers, educators, and consumers, it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission.  We are currently seeking a dynamic and collaborative professional to serve as Senior Compliance and Fraud Risk Specialist- Investigator

This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.

Working in a creative and fast-paced environment, the purpose of this position is to analyze fraud risk trends within the Universal Service Fund (USF) and appropriated fund programs USAC administers. This includes identifying opportunities for fraud, waste, and abuse within each program and conducting investigations into potential fraud activities using data-based trend analysis, stakeholder complaints, whistleblower allegations and law enforcement referrals. This role will also provide support in project management, business process development, and fraud risk management for the fraud risk group in the office of general counsel to help reduce fraud, waste, and abuse by providing operational and technical support to refine fraud and fraud risk prevention and detection processes and execute USAC’s anti-fraud strategy and fraud response plan.

Responsibilities

• Conduct Fraud Risk Assessments (FRA) within the Universal Service Fund (USF) programs to identify internal and external fraud risks and evaluate mitigation strategies within the programs.
• Identify each FRA's objective, focus areas, and scope. Design review steps, identify milestones and completion dates, gather documentation and meet with stakeholders to conduct written and verbal analysis. Produce clear and concise Fraud Risk Profiles and Fraud Risk Assessments.
• Recommend specific process and procedural enhancements, such as implementing additional verification steps or enhancing internal controls, to identify and prevent further inherent fraud risks to the fund.
• Apply fraud risk management best practices, including the GAO's Fraud Risk Framework. Stay abreast of new developments in the field and determine how to apply them to benefit the organization.
• Maintain and update the enterprise fraud risk inventory.
• Understand and support data analytics for fraud risk management.
• Provide timely and accurate updates on FRAs to assist the decision-making process within the team and across functions.
• Develop and maintain fraud risk management processes and tools.
• Develop USAC subject matter familiarity to inform critical decisions regarding operational challenges, interdependencies, business requirements, etc.
• Implement a plan and standard practices to manage program risk. Responsibilities include:
  • Ensuring that risks are appropriately identified and mitigated by the organization and division.
  • Applying best practice methodologies to identify, assess, respond to, and monitor fraud risks.
  • Educating teammates on fraud risk management methodologies.
  • Establishing and managing risk tracking, reporting, and communication.
  • Managing potential fraud and fraud risk-related reporting and ensuring relevant process and fraud risk information is communicated to USAC management and the FCC in a manner that facilitates mitigation if fraud and remediation.
• Support federal government agencies, particularly the Federal Communications Commission with law enforcement investigations, as needed.
• Apply best practice project management standards to significant program initiatives to ensure milestones are met on time, and associated processes are efficient.
• Collaborate with various internal teams across various programs USAC administers as well as external stakeholders to manage stakeholders’ inquiries and timelines, their requests for data and address challenges timely and appropriately.
• Support management and process owners in the documentation of policies, procedures, job aids, and process flows for manual and automated processes.
• Contribute to compliance and fraud risk related activities including law enforcement referrals, complaints, and whistleblower allegations, with an eye towards building solutions into business processes.
• Work with other members of the USAC Office of General Counsel and business units regarding the USF and Appropriated Fund programs and conduct examinations for potential fraud and fraud-risk events.
• Other specific duties as assigned.

About You

 The successful candidate will excel at operating in a diverse and fluid environment and will be crucial for the success of the Office of General Counsel

• Bachelor's Degree and/or relevant technical training and certifications.
• Five (5) to Seven (7) years of directly related experience.
• One (1) to Two (2) years of operational and/or technical experience.
• Experience with federal regulatory compliance and potential fraud and fraud risk investigations in entitlement and benefit programs.
• Experience with risk management and key practices.
• Excellent verbal and written communications skills, including the ability to prepare and deliver information concisely orally and in writing, with experience communicating with all levels of internal and external stakeholders, including senior management and executives.

USAC is committed to providing a safe and healthy workplace for all employees. All offers of employment with USAC are conditioned on completing and passing a background and reference check. USAC is an Equal Opportunity Employer. No agencies, please.