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Universal Security Officer information

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How much do universal security officer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for universal security officer in Springfield, MA is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a universal security officer?

To thrive as a Universal Security Officer, you need a solid understanding of security protocols, surveillance techniques, and emergency response procedures, often supported by a high school diploma and relevant security certifications. Familiarity with CCTV systems, access control software, two-way radios, and incident reporting tools is typically required. Exceptional situational awareness, strong communication, and the ability to remain calm under pressure are vital soft skills in this role. These competencies ensure the effective protection of people and property, quick resolution of security incidents, and a safe environment for all stakeholders.

What is a universal security officer?

A Universal Security Officer is a security professional trained to perform a wide range of security duties across various environments such as office buildings, retail centers, hospitals, and industrial sites. Their responsibilities typically include monitoring surveillance equipment, patrolling premises, enforcing property rules, responding to emergencies, and assisting the public. Universal Security Officers are often cross-trained to adapt to different security needs and client requirements, making them versatile members of a security team. They are employed by security firms or directly by organizations to help ensure the safety and security of people and property.

What is the difference between Universal Security Officer vs Security Guard?

AspectUniversal Security OfficerSecurity Guard
CredentialsBasic security license, sometimes specialized certificationsSecurity license, basic training
Work EnvironmentVaried settings including commercial, industrial, or residential sitesSimilar environments, often retail, commercial, or event venues
Employer & IndustrySecurity companies, private firms, or organizations requiring security servicesSimilar employers, often contracted security services

The Universal Security Officer and Security Guard roles share many similarities, including required licenses and work environments. However, the Universal Security Officer may have additional responsibilities or certifications depending on the employer. Both roles are essential in maintaining safety across various settings and are often used interchangeably in job searches.

What are some common challenges faced by universal security officers, and how can they be effectively managed on the job?

Universal Security Officers often encounter challenges such as managing access control, responding to emergency situations, and balancing customer service with enforcing security protocols. These challenges can be effectively managed by staying vigilant, maintaining clear communication with team members, and regularly participating in training sessions to stay updated on procedures. Building strong relationships with clients and colleagues also helps in diffusing potentially tense situations and creating a safer environment. Adaptability and proactive problem-solving are key qualities that help officers navigate the dynamic nature of the role.
What are popular job titles related to Universal Security Officer jobs in Springfield, MA? For Universal Security Officer jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Universal Security Officer jobs in Springfield, MA look for? The top searched job categories for Universal Security Officer jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Universal Security Officer jobs? Cities near Springfield, MA with the most Universal Security Officer job openings:
Universal Security Officer jobs near you
Infographic showing various Universal Security Officer job openings in Springfield, MA as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $35,553 per year, or $17.1 per hour.

Security Officer Food Distribution

Allied Universal

Springfield, MA • On-site

$17.94/hr

Other

Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,556 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Security Officer Food Distribution
Job Locations US-MA-Springfield
Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday, Saturday - Sunday Shifts Available Morning, Afternoon, Evening, Overnight Business Unit AUS
Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Life doesn't always follow a fixed schedule. That's why we created the Security Officer - Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader.

As a Security Officer Food Distribution in Springfield, MA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.

Pay Rate: $17.94 / Hour

Job Schedule:

DayTimeSat06:00 AM - 02:00 PMSun06:00 AM - 02:00 PM

How This Role Works:

    Fixed-Shift Commitment ("Anchor Shifts"): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
  • Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It's all up to you.

This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

  • Provide customer service to employees, visitors, and delivery drivers by carrying out access control procedures, site-specific policies, and when appropriate, emergency response activities at a food and beverage location.
  • Monitor entry and exit points, verify identification and credentials, maintain visitor and contractor logs, and report unusual or unauthorized activity to help support security-related operations.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with alarms, access issues, and communication with site contacts and/or emergency personnel when needed.
  • Conduct regular and random patrols around the building, parking areas, loading and receiving zones, and perimeter, noting conditions that may impact daily operations or security-related procedures.
  • Help to deter unauthorized access by observing vehicle and pedestrian traffic, following screening procedures for guests and deliveries, and documenting incidents, policy violations, and/or maintenance concerns.

Minimum Requirements:

  • Comfortable using a computer or tablet is preferred.
  • A guard card or license is preferred.
  • Customer service experience is preferred.
  • Access control and badge experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID
2026-1636991

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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