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How much do universal security officer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for universal security officer in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Universal Security Officer, and why are they important?

To thrive as a Universal Security Officer, you need a solid understanding of security protocols, surveillance techniques, and emergency response procedures, often supported by a high school diploma and relevant security certifications. Familiarity with CCTV systems, access control software, two-way radios, and incident reporting tools is typically required. Exceptional situational awareness, strong communication, and the ability to remain calm under pressure are vital soft skills in this role. These competencies ensure the effective protection of people and property, quick resolution of security incidents, and a safe environment for all stakeholders.

What is a Universal Security Officer?

A Universal Security Officer is a security professional trained to perform a wide range of security duties across various environments such as office buildings, retail centers, hospitals, and industrial sites. Their responsibilities typically include monitoring surveillance equipment, patrolling premises, enforcing property rules, responding to emergencies, and assisting the public. Universal Security Officers are often cross-trained to adapt to different security needs and client requirements, making them versatile members of a security team. They are employed by security firms or directly by organizations to help ensure the safety and security of people and property.

What is the difference between Universal Security Officer vs Security Guard?

AspectUniversal Security OfficerSecurity Guard
CredentialsBasic security license, sometimes specialized certificationsSecurity license, basic training
Work EnvironmentVaried settings including commercial, industrial, or residential sitesSimilar environments, often retail, commercial, or event venues
Employer & IndustrySecurity companies, private firms, or organizations requiring security servicesSimilar employers, often contracted security services

The Universal Security Officer and Security Guard roles share many similarities, including required licenses and work environments. However, the Universal Security Officer may have additional responsibilities or certifications depending on the employer. Both roles are essential in maintaining safety across various settings and are often used interchangeably in job searches.

What are some common challenges faced by Universal Security Officers, and how can they be effectively managed on the job?

Universal Security Officers often encounter challenges such as managing access control, responding to emergency situations, and balancing customer service with enforcing security protocols. These challenges can be effectively managed by staying vigilant, maintaining clear communication with team members, and regularly participating in training sessions to stay updated on procedures. Building strong relationships with clients and colleagues also helps in diffusing potentially tense situations and creating a safer environment. Adaptability and proactive problem-solving are key qualities that help officers navigate the dynamic nature of the role.
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Universal Security Officer jobs near you
Infographic showing various Universal Security Officer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 3% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,678 per year, or $17.2 per hour.
Allied Universal Security Officer

Allied Universal Security Officer

Allied Universal

Medford, OR

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,402 frontline employees who took The Breakroom Quiz

66th of 100 rated security

Job description


Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


As a Security Officer Driving Retail Patrol in Medford, OR, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer at a busy retail location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support a welcoming experience through strong communication and customer service. This is a driving post requiring a valid driver's license. Be part of a caring team that values agility, reliability, innovation, teamwork, and integrity every day.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

DayTimeMon12:00 PM - 12:00 AMTue12:00 PM - 12:00 AMWed12:00 PM - 12:00 AM

What You'll Do:

  • Provide customer service to visitors, associates, and vendors by carrying out security-related procedures, site-specific policies, and/or emergency response activities within a retail location.
  • Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site leadership and/or Allied Universal management.
  • Conduct regular and random patrols throughout the store, entrance areas, sales floor, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions.
  • Monitor access points, observe customer and employee activity, and support loss prevention and other security-related initiatives in accordance with post orders and location guidelines.
  • Assist with de-escalation efforts, provide directions and general assistance, and communicate with local authorities and/or emergency personnel when appropriate.

Minimum Requirements:

  • A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
  • Comfortable using a computer or tablet is preferred.
  • Customer service experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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