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Universal Reviews Jobs (NOW HIRING)

WaterStone Bank

Universal Banker I

Fox Point, WI · On-site

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience ... For further information, please review the Know Your Rights notice from the Department of Labor.

WaterStone Bank

Universal Banker I

Pewaukee, WI · On-site

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience ... For further information, please review the Know Your Rights notice from the Department of Labor.

The Dime Bank

Universal Banker I

PA · On-site

$16.75 - $21/hr

Universal Banker I: Transaction Education/Training: A high school diploma or equivalent; college ... day reviews as well as pass the final proficiency test and demonstrate working knowledge/success ...

The Bank of Glen Burnie

UNIVERSAL BANKER

Glen Burnie, MD · On-site

$20 - $23/hr

Support audits, risk rating accounts, and operational reviews * Step into branch leadership ... Lead teller, universal banker, or supervisory experience preferred * Knowledge of banking products ...

THE DIME BANK

Universal Banker I

Dingmans Ferry, PA

$16.75 - $21/hr

Universal Banker I: Transaction Education/Training: A high school diploma or equivalent; college ... day reviews as well as pass the final proficiency test and demonstrate working knowledge/success ...

WaterStone Bank

Universal Banker I

Oak Creek, WI · On-site

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience ... For further information, please review the Know Your Rights notice from the Department of Labor.

WaterStone Bank

Universal Banker I

Oak Creek, WI · On-site

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience ... For further information, please review the Know Your Rights notice from the Department of Labor.

SCU Credit Union

Universal Banker

Taunton, MA · On-site

$22.50 - $27/hr

... reviewing information and data Why Join Us? Supportive team environment Opportunities for career ... Universal Banker applicants may begin employment as a Member Specialist, depending on skills and ...

Lumesse

Universal Banker Supervisor

Portage, MI · On-site

$17 - $21.25/hr

The Universal Banker Supervisor will support the operations of the Universal Banker team as ... Conduct and document periodic risk reviews and run reports as needed. * Perform all work in ...

SCU Credit Union

Universal Banker

East Walpole, MA · On-site

$22.50 - $27/hr

... reviewing information and data Why Join Us? Supportive team environment Opportunities for career ... Universal Banker applicants may begin employment as a Member Specialist, depending on skills and ...

WaterStone Bank

Universal Banker I

Germantown, WI · On-site

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience ... For further information, please review the Know Your Rights notice from the Department of Labor.

WaterStone Bank

Universal Banker I

Franklin, WI · On-site

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience ... For further information, please review the Know Your Rights notice from the Department of Labor.

MidAmerica National Bank

Universal Banker

Macomb, IL · On-site

$17.25 - $21.75/hr

We are accepting applications/resumes in our Macomb, IL Banking Center for a Universal Banker. This ... Review benefit highlights on our website: Careers - MidAmerica National Bank No phone calls please.

MidAmerica National Bank

Universal Banker

Henry, IL · On-site

$17.65 - $24.71/hr

We are accepting applications/resumes in our Henry, IL Banking Center for a Universal Banker. This ... Review benefit highlights on our website: Careers - MidAmerica National BankNo phone calls please.

MidAmerica National Bank

Universal Banker

Henry, IL

$19 - $23.75/hr

We are accepting applications/resumes in our Henry, IL Banking Center for a Universal Banker. This ... Review benefit highlights on our website: Careers - MidAmerica National Bank No phone calls please.

MidAmerica National Bank

Universal Banker

Macomb, IL · On-site

$17.65 - $24.71/hr

We are accepting applications/resumes in our Macomb, IL Banking Center for a Universal Banker. This ... Review benefit highlights on our website: Careers - MidAmerica National BankNo phone calls please.

MidAmerica National Bank

Universal Banker

Macomb, IL · On-site

$17.65 - $24.71/hr

We are accepting applications/resumes in our Macomb, IL Banking Center for a Universal Banker. This ... Review benefit highlights on our website: No phone calls please. MidAmerica National Bank is an ...

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Universal Reviews information

What is the difference between Universal Reviews vs Customer Service Representative?

AspectUniversal ReviewsCustomer Service Representative
Required CredentialsVaries; often no formal degree requiredHigh school diploma or equivalent; sometimes certifications
Work EnvironmentOnline platforms, review sites, or company websitesCall centers, retail stores, or office settings
Industry UsageUsed across multiple industries for reputation managementPrimarily in retail, telecom, and service sectors
Search & Comparison IntentUnderstanding review management rolesCustomer interaction and support roles

Universal Reviews and Customer Service Representatives differ mainly in their focus and work environment. Universal Reviews involves managing and analyzing online feedback across various industries, often requiring minimal formal credentials. Customer Service Representatives interact directly with customers, typically in person or via phone, and often need specific certifications. Both roles are essential in their respective fields, but they serve different purposes in customer engagement and reputation management.

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Universal Reviews jobs near you
Infographic showing various Universal Reviews job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

Universal Banker I

Fox Point, WI • On-site

WaterStone Bank
Commercial Banking • 501 - 1,000 employees
Learn more about WaterStone Bankexternal

$19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience.
Purpose of the Universal Banker position...
Under direct supervision of an Assistant Branch Manager or Community President, this position is responsible for assisting customers in a dual role (40% Platform/60% Teller) focused on delivering outstanding service with every customer interaction. The Universal Banker I will perform teller transactions, service existing customers, and offer product and service solutions to existing customers or prospects when appropriate and beneficial. The Universal Banker I is responsible for completing all training, passing Banker Certification within 18 months of hire/promotion date and demonstrate their ability to meet/exceed customer and job expectations prior to progressing to Universal Banker II.
What you'll be doing in the Universal Banker position...
  • Efficiently process customer transactions with a high level of integrity, accuracy and knowledge. Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws.
  • Offer bank products to existing customers and/or prospects using the established sales process while maintaining sales and procedural proficiency in all services. Accurately open, maintain, and close deposit accounts and services.
  • Identify, expand and deepen customer relationships by profiling customers in an effort to recommend appropriate products and services that meet customer needs. Make referrals to other appropriate lines of business including Residential Lending, Business Banking, Commercial Real Estate, WIS and Merchant Services to meet customer needs.
  • Engage in proactive sales and cross-sell activities, including service-related activities, making outbound onboarding and campaign calls and follow-up with customer as appropriate and on referrals received. Answer customer questions and resolve related account issues, including phone and in-person.
  • Maintain knowledge of WSB's core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
  • Focus on the skills and attributes in order to complete the Banker Certification process
  • Perform other duties as assigned.

Benefits and Perks of the Universal Banker position...
  • Outstanding Medical, Dental, and Vision Insurance
  • 401(k) matching
  • Employee Stock Ownership Plan
  • Paid Time off
  • Paid Holidays
  • Flexible Spending Account
  • Pet Insurance
  • And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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