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Universal Orlando

Maintenance Technician

Orlando, FL

Maintains the facilities maintenance of Universal Orlando buildings and completes specific work orders, including, but not limited to, masonry, tile, pavers, and woodwork. Handles daily trouble calls ...

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What are some of the unique challenges employees face when working at Universal Orlando, and how can they best prepare for them?

Working at Universal Orlando often involves interacting with large crowds, managing guest expectations, and adapting to a fast-paced, dynamic environment. Employees may need to work irregular hours, including weekends and holidays, and must be comfortable with outdoor work in varying weather conditions. To prepare, candidates should focus on developing strong communication, problem-solving, and teamwork skills, as well as maintaining a positive attitude and flexibility to handle changing situations. Embracing the company's focus on guest experience and safety will also help new team members succeed.

What are the key skills and qualifications needed to thrive as a Universal Orlando Team Member, and why are they important?

To thrive as a Universal Orlando Team Member, you need strong customer service skills, a positive attitude, and basic job qualifications such as a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing platforms, and safety protocols is typically required. Excellent communication, teamwork, and adaptability help you deliver memorable guest experiences and handle dynamic theme park environments. These skills are crucial for ensuring guest satisfaction, smooth operations, and a safe, enjoyable atmosphere for all visitors.

What are Universal Orlando employees and what do they do?

Universal Orlando employees work in various roles across the Universal Orlando Resort, including attractions, guest services, food and beverage, entertainment, retail, and maintenance. Their main responsibility is to ensure that guests have a safe, enjoyable, and memorable experience at the theme parks and resorts. Employees might operate rides, assist guests with questions, perform in live shows, prepare and serve food, or maintain the cleanliness and safety of the park. Universal Orlando values teamwork, excellent customer service, and a commitment to creating a fun and engaging environment for visitors.
What cities are hiring for Universal Orlando jobs? Cities with the most Universal Orlando job openings:
Maintenance Technician

Maintenance Technician

Universal Orlando

Orlando, FL

Full-time

Posted 25 days ago

Universal Orlando Resort rating

7.8

Company rating: 7.8 out of 10

Based on 420 frontline employees who took The Breakroom Quiz

5th of 55 rated theme parks

Job description

JOB SUMMARY:

Maintains the facilities maintenance of Universal Orlando buildings and completes specific work orders, including, but not limited to, masonry, tile, pavers, and woodwork. Handles daily trouble calls from the dispatcher. Completes special projects and other shop work as directed by the supervisor or the lead.

MAJOR RESPONSIBILITIES:
  • Rough in carpentry to include, but not limited to, framing, sheet goods, wood decking and dock work as well as repairing wood and metal stud work.
  • Trim work including various moldings, turnings, laminate application, cabinet work, and window and door installation.
  • Installation and repairs to exterior finishes including, but not limited to Dry-Vit, EIFIS and Stucco.
  • Repairs and finishing to various walkways and roadways throughout the parks.
  • Perform routine inspection and maintenance of theater seating, furniture, restroom stall doors and partitions.
  • Install and make repairs to interior wall and floor tiles and coverings made of various materials.
  • Install and make repairs to various commercial hardware, including but not limited to, door closures, panic hardware, mortis and cylindrical locks.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.
SCOPE:

Maintains the facilities maintenance of Universal Orlando buildings and completes specific work orders, including, but not limited to, masonry, tile, pavers, and woodwork. Handles daily trouble calls from the dispatcher. Completes special projects and other shop work as directed by the supervisor or the lead.

EDUCATION:

High school degree or GED is required

EXPERIENCE:
  • 3-5 years general carpentry and construction including framing, drywall, trim work, masonry, and tile required
  • 3-5 years commercial roofing experience preferred
  • Or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE

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