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Universal Customer Service Agent Jobs (NOW HIRING)

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Customer Service Agent

Irving, TX · On-site

$18 - $21/hr

Customer Service Agent Location: Irving, TX Description * Take inbound mortgage servicing calls. * Provide customer service in a call center environment. * Call center experience is required.

Customer Service Agent

Concord, NC · On-site

$14 - $18.75/hr

Customer Service Agent Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary ...

New

Customer Service Agent

Huntersville, NC · On-site

$14.50 - $19.50/hr

Customer Service Agent Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary ...

New

Customer Service Agent

Harrisburg, NC · On-site

$14.50 - $19.50/hr

Customer Service Agent Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary ...

New

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Customer Service Agent for a UK-based employer, fully remote from South Africa. Role overview You'll be the ...

Customer Service Agent

Mount Pleasant, NC · On-site

$14.25 - $19.25/hr

Customer Service Agent Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary ...

New

Customer Service Agent

Loxley, AL · On-site

$12.25 - $16.25/hr

Customer Service Agent Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary ...

Customer Service Agent

Foley, AL · On-site

$13.25 - $17.75/hr

Customer Service Agent Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary ...

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

Customer Service Agent At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client ...

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary ...

Customer Service Agent

Gulf Shores, AL · On-site

$13.75 - $18.25/hr

Customer Service Agent Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary ...

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer Service Agent At Beloform Craft, we believe that strong brands are built through meaningful connections and memorable experiences. We specialize in crafting distinctive brand identities and ...

Customer Service Agent

Baton Rouge, LA · On-site

$37K - $41K/yr

Customer Service Agent Brixton Corp is seeking a friendly, dependable, and motivated Customer Service Agent to join our team in Baton Rouge, LA. In this role, you will serve as an important point of ...

Customer Service Agent

Columbus, TX · On-site

$15.25 - $20.25/hr

Customer Service Agent At Consider Posh Pro, we've got a knack for turning dull moments into dazzling opportunities. We're the ones who add a splash of color to the black and white world of sales.

New

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping customers while achieving goals? Looking for a position where your communication skills, customer ...

Customer Service Agent

Santa Ana, CA · On-site

$51K - $56K/yr

Customer Service Agent At Sharpcontra, we believe innovation and precision are the foundation of impactful marketing. As a results-driven agency, we provide tailored strategies that align with our ...

Customer Service Agent

Houston, TX · On-site

$35K - $40K/yr

Customer Service Agent At Swift7 Consultants, we are committed to delivering exceptional service and creating positive experiences for both our clients and customers. We believe that great teams are ...

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent New customer service job vacancies soon in Lebanon - remote. Mainly for university students and fresh graduates - also open for mid seniors. Experience not necessary but a plus.

Customer Service Agent

Miami, FL

$14.75 - $19.75/hr

Position Overview We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing ...

Showing results 21-40

Universal Customer Service Agent information

See salary details

$9

$18

$27

How much do universal customer service agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for universal customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a universal customer service agent?

Universal Customer Service Agents are professionals trained to handle a wide range of customer service tasks across various channels and departments within an organization. They can assist with inquiries, process transactions, troubleshoot issues, and provide support for different products or services. Their versatility allows them to address customer needs efficiently, enhancing overall customer satisfaction. Universal Customer Service Agents often serve as a single point of contact, improving communication and streamlining service delivery.

What are the key skills and qualifications needed to thrive as a universal customer service agent?

To thrive as a Universal Customer Service Agent, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and ticketing tools is typically required. Strong interpersonal skills, patience, and adaptability help agents provide outstanding service and manage diverse customer interactions. These skills and qualities are crucial for efficiently resolving customer issues and ensuring a positive customer experience.

How does a universal customer service agent balance handling multiple channels of communication, such as phone, email, and live chat, during a typical shift?

Universal Customer Service Agents are often expected to manage inquiries across various channels, which can be both challenging and rewarding. During a typical shift, agents may rotate between phone calls, answering emails, and responding to live chats, depending on demand and scheduling. Effective time management and prioritization are key, as agents need to quickly switch contexts while maintaining high quality customer interactions. Many teams use unified platforms and regular training sessions to help agents stay organized and efficient, ensuring that customer needs are met promptly and accurately.

What is the difference between Universal Customer Service Agent vs Customer Support Specialist?

AspectUniversal Customer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; specialized product or service training
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online chat
Employer & IndustryRetail, telecom, hospitalityTech companies, software, e-commerce
Search & Comparison IntentCustomer service roles, entry-level supportTechnical support, product-specific assistance

The Universal Customer Service Agent and Customer Support Specialist roles share similar environments and credentials but differ mainly in focus. The Universal Customer Service Agent handles general customer inquiries across various industries, while the Customer Support Specialist often provides technical or product-specific support. Both roles are essential for customer satisfaction but cater to different support needs.

More about Universal Customer Service Agent jobs

What are popular job titles related to Universal Customer Service Agent jobs?

For Universal Customer Service Agent jobs, the most frequently searched job titles are:

Infographic showing various Universal Customer Service Agent job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Agent

Irving, TX • On-site

OakTree Staffing
Recruiting and Staffing Services • 11 - 50 employees

$18 - $21/hr

Contractor

Medical, Dental, Vision

Posted 11 days ago

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Job description

Customer Service Agent
Location: Irving, TX
Description

  • Take inbound mortgage servicing calls.
  • Provide customer service in a call center environment.
  • Call center experience is required.
  • Mortgage experience preferred.