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Universal Banker Jobs in Racine, WI (NOW HIRING)

WaterStone Bank

Universal Banker I

Oak Creek, WI

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience. The purpose of the Universal Banker position: Under direct supervision of an Assistant Manager or ...

WaterStone Bank

Universal Banker I

Oak Creek, WI · On-site

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience. The purpose of the Universal Banker position: Under direct supervision of an Assistant Manager or ...

WaterStone Bank

Universal Banker I

Oak Creek, WI

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience. What is the purpose of the Universal Banker position... Under direct supervision of an Assistant ...

WaterStone Bank

Universal Banker I

Oak Creek, WI · On-site

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience. What is the purpose of the Universal Banker position... Under direct supervision of an Assistant ...

WaterStone Bank

Universal Banker I

Franklin, WI · On-site

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience. Your job purpose as a Universal Banker... Under direct supervision of an Assistant Branch Manager or ...

WaterStone Bank

Universal Banker I

Franklin, WI · On-site

$19.50/hr

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience. Your job purpose as a Universal Banker... Under direct supervision of an Assistant Branch Manager or ...

Bank Five Nine

Universal Banker

Brookfield, WI · On-site

$17 - $21.25/hr

As a Universal Banker , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And since it ...

Community State Bank

Universal Banker

Union Grove, WI · On-site

$17.50 - $22/hr

Universal Banker III (UB III) is responsible for conducting transactions; opening and maintaining both personal and business accounts; conducting account resolutions; as well as consumer lending ...

Community State Bank

Universal Banker

Union Grove, WI · On-site

$17.50 - $22/hr

Universal Banker III (UB III) is responsible for conducting transactions; opening and maintaining both personal and business accounts; conducting account resolutions; as well as consumer lending ...

Bank Five Nine

Universal Banker Floater

Brookfield, WI · On-site

$16.75 - $21/hr

As a Universal Banker Floater , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And ...

Bank Five Nine

Universal Banker Floater

Brookfield, WI · On-site

$17 - $21.25/hr

As a Universal Banker Floater , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And ...

Bank Five Nine

Universal Banker Floater

Brookfield, WI · On-site

$17 - $21.25/hr

As a Universal Banker Floater , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And ...

Bank Five Nine

Universal Banker Floater

Menomonee Falls, WI · On-site

$18 - $22.50/hr

As a Universal Banker Floater , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And ...

Bank Five Nine

Universal Banker Floater

Brookfield, WI · On-site

$16.75 - $21/hr

As a Universal Banker Floater , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And ...

Bank Five Nine

Universal Banker Floater

Milwaukee, WI · On-site

$17.75 - $22.25/hr

As a Universal Banker Floater , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And ...

Bank Five Nine

Universal Banker Floater

Menomonee Falls, WI · On-site

$18 - $22.50/hr

As a Universal Banker Floater , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And ...

Bank Five Nine

Universal Banker Floater

Milwaukee, WI · On-site

$17.75 - $22.25/hr

As a Universal Banker Floater , your focus will be on creating and nurturing relationships with our super cool customers and offering sound banking advice to help solve financial challenges. And ...

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All JobsUniversal Banker JobsUniversal Banker Jobs in Racine, WI

Universal Banker information

See Racine, WI salary details

$11

$18

$24

How much do universal banker jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for universal banker in Racine, WI is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.29 per hour, depending on experience, location, and employer.

How does a universal banker typically balance customer service with sales responsibilities?

Universal Bankers are expected to provide excellent customer service while also identifying opportunities to recommend banking products that meet clients' needs. This balance is achieved by actively listening to customers, understanding their financial goals, and offering tailored solutions rather than aggressive sales pitches. Universal Bankers often rotate between teller duties and personal banking tasks, making adaptability and a customer-focused mindset essential. Successful Universal Bankers view sales as a natural extension of service, building trust with clients and fostering long-term relationships.

What is the difference between Universal Banker vs Teller?

AspectUniversal BankerTeller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, handling multiple banking servicesBank counters, primarily cash transactions
Job ResponsibilitiesCustomer service, account opening, loan processing, cash handlingCash transactions, deposits, withdrawals, basic customer inquiries
Employer & Industry UsageCommercial banks, credit unionsCommercial banks, credit unions

Universal Bankers have a broader role, handling various banking services and customer needs, while Tellers focus mainly on cash transactions and basic customer service. Universal Bankers often require additional skills and certifications, making their role more versatile within banking institutions.

What does a universal banker do?

A universal banker is a customer-facing position in a bank. As a universal banker, your responsibilities include opening new accounts, assisting customers with transactions, reviewing documents for accuracy or legal compliance, and verifying the identity of account holders. Some universal bankers provide personal banking services for individuals or businesses to help manage their investments. Other universal bankers are loan clerks who assist customers with applications. You can most commonly find employment opportunities with commercial banks, although many industries also hire universal bankers, such as investment firms.

What are the key skills and qualifications needed to thrive as a universal banker?

To thrive as a Universal Banker, you need a solid understanding of banking products, sales, and customer service, typically backed by a high school diploma or associate degree. Familiarity with core banking systems, digital banking platforms, and cash handling procedures is essential. Strong communication, problem-solving, and relationship-building skills help you exceed customer expectations and work effectively with team members. These competencies are crucial for driving customer satisfaction, meeting sales goals, and ensuring accurate financial transactions.

What is a universal banker?

Universal Bankers are versatile banking professionals trained to handle a wide range of customer needs within a bank branch. They perform both traditional teller transactions and personal banking services, such as opening accounts, assisting with loans, and providing financial advice. This role is designed to improve customer service by allowing one person to address multiple banking needs, making the banking experience more efficient and personalized.
More about Universal Banker jobs
What job categories do people searching Universal Banker jobs in Racine, WI look for? The top searched job categories for Universal Banker jobs in Racine, WI are:
What cities near Racine, WI are hiring for Universal Banker jobs? Cities near Racine, WI with the most Universal Banker job openings:
Universal Banker jobs near you
Infographic showing various Universal Banker job openings in Racine, WI as of July 2026, with employment types broken down into 1% Internship, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,730 per year, or $18.6 per hour.

Universal Banker I

WaterStone Bank

Oak Creek, WI

$19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Starting salary for Universal Banker position is $19.50 an hour and up, depending on experience.

The purpose of the Universal Banker position:

Under direct supervision of an Assistant Manager or Community President, this position is responsible for assisting customers in a dual role (Platform/60% Teller) focused on delivering outstanding service with every customer interaction.  The Universal Banker will perform teller transactions, service existing customers, and offer product and service solutions to existing customers or prospects when appropriate and beneficial.  The Universal Banker is responsible for completing all training, passing Banker Certification within 6 months of hire/promotion date prior to progressing to Universal Banker I, and demonstrating their ability to meet or exceed customer expectations.

What you will do in the Universal Banker position...

  • Efficiently process customer transactions with a high level of integrity, accuracy and knowledge.
  • Identify, expand and deepen customer relationships by profiling customers in an effort to recommend appropriate products and services that meet customer needs.
  • Make referrals to other appropriate lines of business (i.e., WIS and WMC) to meet customer needs.
  • Accurately open, maintain and close deposit accounts and services.
  • Answer customer questions and resolve related account issues, including phone and in-person.
  • Perform service related activities such as on-boarding calls and appropriate follow-up with customers.
  • Engage in reactive sales and cross-sell activities, including calling on campaign lists and follow-up on referrals received.
  • Maintain knowledge of WSB’s core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
  • Keep abreast of industry trends, standards and external factors that may affect the bank.
  • Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws
  • Perform other duties as assigned.

What you bring to WaterStone Bank...

Experience

  • Required: 1 - 2 years of sales experience
  • Required: 2-4 years customer service experience
  • Preferred: 2-4 years of sales and customer service experience in branch banking

Education

  • Required: High School Diploma or general education degree (GED)
  • Preferred: Associate’s Degree business or related field

Certifications, Licenses, Registration

Required: Banker Certification within18 months of hire/promotion date

Benefits and Perks of working at WaterStone Bank...

  • Outstanding Medical, Dental, and Vision Insurance
  • 401(k) matching
  • Employee Stock Ownership Plan
  • Paid Time off
  • Paid Holidays
  • Flexible Spending Account
  • Pet Insurance
  • And so much more!

Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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