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Unit Clerk Assistant Jobs in Calgary, AB (NOW HIRING)

PurposeMed

Medical Office Assistant

Calgary, AB · On-site

Successful completion of a recognized Medical Office Assistant (MOA) program, or equivalent (e.g., Unit Clerk, Medical Administrative Assistant, Medical Office Administration) * Excellent attention ...

All JobsUnit Clerk JobsUnit Clerk Assistant JobsUnit Clerk Assistant Jobs in Calgary, AB

Unit Clerk Assistant information

What is a unit clerk assistant?

Unit Clerk Assistants are healthcare support professionals who assist unit clerks and nursing staff with administrative and clerical tasks in hospitals, clinics, or other medical facilities. Their responsibilities often include answering phones, managing patient records, scheduling appointments, and relaying information between departments. They play a crucial role in ensuring the smooth operation of a healthcare unit by handling paperwork and communication efficiently, allowing medical staff to focus more on patient care.

What are the key skills and qualifications needed to thrive as a unit clerk assistant, and why are they important?

To thrive as a Unit Clerk Assistant, you need strong organizational abilities, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and office software like Microsoft Office is typically required. Excellent communication, multitasking, and interpersonal skills help you interact effectively with patients, families, and healthcare staff. These skills ensure efficient unit operations, accurate documentation, and smooth communication in a healthcare setting.

What are some common challenges faced by unit clerk assistants and how can they be managed effectively?

Unit Clerk Assistants often encounter challenges such as managing high volumes of administrative tasks, handling frequent interruptions, and maintaining accurate patient records under tight deadlines. Effective time management, strong organizational skills, and clear communication with nursing staff and other healthcare professionals are key to overcoming these challenges. Being adaptable and prioritizing tasks can help ensure smooth unit operations and provide essential support to both clinical teams and patients.

What is the difference between Unit Clerk Assistant vs Unit Clerk?

AspectUnit Clerk AssistantUnit Clerk
CredentialsHigh school diploma; certification may be preferredHigh school diploma; certification often required
Work EnvironmentSupport staff in healthcare settings, assisting with administrative tasksFrontline administrative role in hospitals or clinics
ResponsibilitiesAssist with patient records, data entry, and clerical supportManage patient admissions, discharges, and medical records

The Unit Clerk Assistant typically performs supportive administrative tasks under supervision, while the Unit Clerk handles more direct patient record management and administrative duties. Both roles are essential in healthcare settings, with the Assistant focusing on support functions and the Clerk managing core administrative responsibilities.

Unit Clerk Assistant jobs near you

Unit Clerk (Casual) - Bethany Calgary

Bethany Care Society

Calgary, AB • On-site

Full-time

Posted 16 days ago

Key responsibilities

  • Assist residents, families, and Interdisciplinary Team members by providing timely and accurate communication, arranging appointments, and supporting resident well-being.

  • Maintain accurate, comprehensive, and timely documentation of resident care assessments, interventions, and outcomes, and manage resident records and supplies.

  • Liaise with team members and support services to coordinate resident requests, notify relevant staff of resident transfers, and support resident-centered care activities.

Job description

About The Role:

With a passion for care towards residents, families and team members, the Unit Clerk is accountable for the provision of clerical and operational support in an assigned resident care area. The Unit Clerk will assist the Interdisciplinary Team to be organized and to maintain efficient interaction with other departments and agencies.

What You Will Do:

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Resident Centered Care: Promotes service excellence through assisting residents, families, and Interdisciplinary Team members in meeting the needs of residents.
Maintains a courteous, helpful demeanor and consistently demonstrates an ability to communicate clearly and concisely with all contacts.
Provides timely and accurate assistance to residents, families, team members and visitors.
Facilitates communication as required (answering phones, directing messages, using intercom, communicating with external agencies and internal resources).
Promotes resident well-being and independence through arranging appointments (hairdressing, outings, consultations, lab work, and conferences).
Assists in identifying resident transportation needs and arranges transportation, accompaniment and petty cash as required.
Communicates with the residents, families and Interdisciplinary Team members in regards to resident preferences and schedules.
2. Documentation: Accurate, comprehensive and timely documentation of resident care assessment, interventions and outcomes in alignment with Bethany policies and procedures.
Assembles and maintains the Resident Health Care record in an accurate and up to date manner.
Ensures proper resident identification is in place.
Maintains the confidentiality of all residents.
Maintains awareness of the unit's inventory and completes requisitions for material management when required.
Ensures adequate supply of stationary items and required forms.
Utilizes required forms for ordering and when necessary picks up supplies from other departments.
Completes Maintenance Requisitions as required and maintains awareness of status of repairs.
Photocopies and distributes notices and mail as required.
3. Team Work: Cares for and actively participates and assists other employees to achieve and maintain a responsible atmosphere of resident centered care.
Liaises with Interdisciplinary Team to support resident and family requests for service (pastoral care, palliative care, volunteer services).
Liaises with facility support services to support resident, family and Interdisciplinary Team requests for service (laundry, business office, maintenance, environmental services).
Notifies appropriate team members, using internal communication processes, of the arrival, discharge, or transfer of residents.
What You Bring:
QUALIFICATIONS
1. Education
Grade 12 Diploma
Unit Clerk Certificate preferred
2. Experience
1-2 years' experience as a Unit Clerk
Previous experience with geriatrics is preferred
3. Additional Skills
Able to work effectively in a physically and mentally demanding environment.
Excellent interpersonal skills, and strong verbal and written communication skills
Experience and a good working knowledge of Microsoft Office

Position Information:

Location:

Calgary, Alberta

Site:

Bethany Calgary

Site Address:

916 18A St NW, Calgary, AB T2N 1C6

Classification:

Unit Clerk (Casual) - Bethany Calgary

FTE:

0.00

Non- Union/Union:

AUPE GSS

Department/Unit:

YA

Time Type:

Variable time

Position Type:

Casual

Shift & Hours of Work:

Variable

Shift per Cycle:

Variable

Position Start Date:

2026-08-21

Position End Date:

All applicants are thanked for their interest. Only those selected to move forward will be contacted.
Bethany Care Society is an equal opportunity employer.
Successful candidates will be required to obtain a Criminal Background Check and provide proof of all mandatory immunizations.
Bethany Care Society complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). By forwarding your resume to Bethany you are consenting to the collection and use of your personal information for this job competition. Your information will be kept strictly confidential.

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