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Union Representative Jobs in Baton Rouge, LA (NOW HIRING)

Actively promoting and cross-selling all Credit Union products and services by identifying member ... Contact Center representative Skills and qualifications include : * 1 year of customer service ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Unionized position with stock options * Comprehensive benefits package including medical, dental ...

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Union Representative information

See Baton Rouge, LA salary details

$23.5K

$42.5K

$73.9K

How much do union representative jobs pay per year?

As of Aug 27, 2026, the average yearly pay for union representative in Baton Rouge, LA is $42,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $41,300.00 per year, depending on experience, location, and employer.

What is a union representative?

Union Representatives are individuals elected or appointed by members of a labor union to advocate on their behalf in the workplace. They act as a liaison between employees and management, helping to resolve workplace issues, negotiate collective bargaining agreements, and ensure that workers' rights are protected. Union Representatives also educate members about their rights, assist with grievances, and support fair working conditions. Their primary goal is to represent the interests of employees and promote a safe and equitable work environment.

What are some common challenges a union representative might face when balancing member interests and organizational policies?

Union Representatives often need to navigate the delicate balance between advocating for their members' needs and working within the constraints of organizational policies and collective bargaining agreements. This can involve mediating disputes, addressing grievances, and ensuring open communication between employees and management. Successfully managing these challenges requires strong negotiation, interpersonal, and problem-solving skills, along with a thorough understanding of labor laws and workplace regulations. Building trust with both union members and management is key to effectively representing employee interests while maintaining productive relationships.

What are the key skills and qualifications needed to thrive as a union representative, and why are they important?

To thrive as a Union Representative, you need a comprehensive understanding of labor laws, negotiation tactics, and collective bargaining processes, often supported by experience in labor relations or a related field. Familiarity with grievance tracking systems, contract management software, and relevant certifications such as labor relations or mediation training is also valuable. Outstanding interpersonal skills, active listening, and the ability to communicate persuasively help build trust and effectively advocate for members. These competencies are crucial for successfully representing workers' interests, resolving disputes, and ensuring fair workplace practices.

What is the difference between Union Representative vs Shop Steward?

AspectUnion RepresentativeShop Steward
CredentialsTypically requires knowledge of labor laws, union policies, and sometimes certifications in labor relationsOften has similar credentials, with additional training specific to the workplace or union
Work EnvironmentWorks across multiple workplaces or regions, representing the union at a broader levelOperates mainly within a specific workplace or department
Employer & Industry UsageUsed across various industries to represent union members at a higher levelPrimarily found within specific workplaces, acting as a liaison between workers and management

Both roles involve advocating for union members, but the Union Representative typically operates at a broader, more strategic level, while the Shop Steward focuses on day-to-day issues within a specific workplace.

Do union representatives get paid?

Yes, union representatives are typically paid employees who receive a salary or hourly wage for their work. Compensation varies depending on the union, industry, and experience, and some representatives may also receive benefits such as health insurance and retirement plans.

How do you become a union representative?

To become a union representative, individuals typically need to be members of the union and have experience or knowledge of the workplace. Many unions require candidates to demonstrate leadership skills, attend training sessions, and be elected or appointed by union members. Strong communication and understanding of labor laws are also important for the role.

How much do union representatives get paid?

Union representatives typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, location, and the union's size. Salaries can vary based on industry and whether the role is full-time or part-time, with some earning additional benefits such as health insurance and retirement plans.

What are the most commonly searched types of Representative jobs in Baton Rouge, LA?

The most popular types of Representative jobs in Baton Rouge, LA are:

What are popular job titles related to Union Representative jobs in Baton Rouge, LA?

For Union Representative jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Union Representative jobs in Baton Rouge, LA look for?

The top searched job categories for Union Representative jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Union Representative jobs?

Cities near Baton Rouge, LA with the most Union Representative job openings:

Infographic showing various Union Representative job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $42,461 per year, or $20.4 per hour.

Contact Center Representative

Pelican State Credit Union

Baton Rouge, LA โ€ข On-site

$14 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Contact Center Representative

The role of the Contact Center Representative is to go above and beyond to meet the financial needs of our members. The ideal candidate is a go-getter who craves knowledge and growth in the financial industry. They should be comfortable in a sales environment and must have a reputation for excellent attendance. In all they do, our Contact Center Representatives strive to provide a "WOW" member service experience over the phone, and we are seeking someone who desires to do the same while helping our members on a path to financial wellness.

A Day in the Life of a Contact Center Representative includes:

  • Answering member phone calls and providing first-call resolution on various financial issues.
  • Actively promoting and cross-selling all Credit Union products and services by identifying member needs in order to achieve established goals.
  • Utilizing strong listening, communication, and problem-solving skills while diplomatically handling and/or resolving member issues.
  • Accurately processing member transactions over the phone.
  • Processing all necessary paperwork and ensuring compliance with all required regulations, procedures, and policies.

Contact Center Representative Skills and qualifications include:

  • 1 year of customer service experience.
  • Prior experience in a contact center is preferred.
  • A High School Diploma or equivalent.
  • Excellent oral, written, and telephone communication skills.
  • Strong problem-solving and member service skills.
  • Working knowledge of Microsoft Office products, especially Word, Excel, and PPT.

Other things you may want to know about this position:

  • Work Schedule
    • Monday โ€“ Friday
    • 8:00 am โ€“ 5:00 pm
    • Occasional rotating Saturday shift
    • 9:00 am โ€“ 1:00 pm
  • Travel
    • Travel is not necessary for this position.
  • Telecommuting
    • Telecommuting may become available for this position. Upon successful completion of training and demonstrating satisfactory performance, the candidate may be considered for telecommuting privileges.
    • Requirements include:
      • A dedicated workspace
      • Secure and strong internet connection
      • Not being a caretaker for any dependents (adult or child) for the entirety of the scheduled shift
      • An environment free from loud noises or outside distractions
    • The first 60 days will be on-site for training at our Corporate Campus located at 2675 O'Neal Lane in Baton Rouge.

Why should you join the Pelican team?

Since 1956, Pelican Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 78,000 members nationwide. Because of our continued growth, Pelican Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture.

Our culture is grounded in faith, and we strive to live the golden rule of 'love thy neighbor'. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.

Our full-time employees enjoy amazing benefits including:

  • Medical, Dental, and Vision Insurance with generous employer premium contributions
  • Health Savings Account contributions for eligible employees
  • Employer-Paid Life Insurance
  • Paid Vacation & Sick Leave
  • 15 Paid Holidays each year, which includes a Cultural Floating Holiday
  • 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5% after 1 year of employment

Pelican Credit Union is an Equal Opportunity Employer. All Credit Union campuses are tobacco and vape-free.