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Union Rep Jobs in Tennessee (NOW HIRING)

Union Relations · Maintain professional working relationships with union representatives. · Support proactive preparation for bargaining activities (e.g., data gathering, benchmarking ...

Build and maintain strong working relationships with union-represented maintenance employees, fostering a respectful and collaborative environment. * Use analytical and critical thinking skills to ...

... representatives. This is a full time position with upwards mobility and the ability to work from ... We service union and association members by matching clients to the products and services they ...

... representatives. This is a full time position with upwards mobility and the ability to work from ... We service union and association members by matching clients to the products and services they ...

Showing results 21-40

Union Rep information

See Tennessee salary details

$40.9K

$70.9K

$101.9K

How much do union rep jobs pay per year?

As of Aug 6, 2026, the average yearly pay for union rep in Tennessee is $70,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,486.00 and $78,224.00 per year, depending on experience, location, and employer.

What is a union rep?

A Union Rep, or union representative, is an employee elected or appointed by their coworkers to represent them in dealings with management and to ensure that the terms of the union contract are upheld. They act as a liaison between the union members and the employer, addressing workplace issues, grievances, and concerns. Union Reps also play a key role in negotiating collective bargaining agreements, resolving disputes, and educating workers about their rights. Their goal is to protect and advocate for the interests of the workforce.

What are some common challenges union reps face when balancing the interests of employees and management?

Union Representatives often navigate the delicate balance between advocating for employees' rights and maintaining a collaborative relationship with management. Common challenges include addressing grievances fairly, negotiating contracts under tight deadlines, and managing differing expectations among members. Successful Union Reps communicate transparently with both parties, prioritize issues based on collective needs, and stay informed about labor laws to ensure fair outcomes. This role requires strong conflict resolution skills and the ability to build trust on both sides.

How do you get a job as a union rep?

To become a union representative, you typically need to be a current employee in the union's industry or workplace and demonstrate strong communication and leadership skills. Many union reps are elected by union members or appointed based on experience and involvement in union activities, and some positions may require knowledge of labor laws and union policies.

What is the difference between Union Rep vs Employee Advocate?

AspectUnion RepEmployee Advocate
CredentialsTypically no formal credentials, but knowledge of labor laws and union policiesOften requires HR or legal certifications, or experience in employee rights
Work EnvironmentWorks within union organizations, representing members in negotiations and disputesWorks within HR departments or as external consultants, focusing on individual employee issues
Employer & Industry UsageCommon in unionized workplaces across various industriesFound in both unionized and non-unionized companies, focusing on employee well-being

While both roles support employees, a Union Rep primarily advocates for union members in negotiations and disputes, whereas an Employee Advocate focuses on individual employee rights and concerns, often within HR or legal frameworks.

What are the key skills and qualifications needed to thrive as a union rep?

To thrive as a Union Rep, you need a solid understanding of labor laws, collective bargaining processes, and conflict resolution, often supported by experience in labor relations or relevant training. Familiarity with grievance tracking systems, contract management software, and knowledge of union bylaws is beneficial. Strong communication, negotiation, and advocacy skills help build trust and effectively represent members' interests. These skills are crucial for protecting workers' rights, resolving workplace issues, and fostering productive relationships between employees and management.

How do you become a union rep?

To become a union representative, you typically need to be a member of the union and demonstrate leadership or communication skills. Many unions require candidates to be active members for a certain period and may hold elections or nominations for the position. Training or certification in labor relations or negotiation can also be beneficial.
What cities in Tennessee are hiring for Union Rep jobs? Cities in Tennessee with the most Union Rep job openings:
Infographic showing various Union Rep job openings in Tennessee as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $70,937 per year, or $34.1 per hour.

Call Center (Member Services Representative I - Member Services)

Knoxville TVA Employees Credit Union

Knoxville, TN • On-site

$18 - $20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago


Job description

This is an on-site position with a schedule of Monday - Friday, 10:15am - 7:00 pm, 3 Saturdays per quarter, 8:15am-12:30pm
Our Mission is to help Members grow financially.
Our Vision is to be Members' First Choice for all Financial Services.
We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.
Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day.
Submit your application to us today and let us be the First Choice for your new career journey!
About Us:
Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 300,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.
Pay: Starting Range is $18.00 - $20.00, depending on work experience
Benefits:
  • Employer-paid health and dental insurance monthly premiums
  • Accrual of PTO Leave
  • Employer-matched 401k, 50% match up to 6% of employee contributions
  • Employer-paid Group Life Insurance and Long-Term Disability benefits
  • Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
  • Paid Holidays and Paid Training
  • Potential pay increases through additional training opportunities
  • Opportunity to earn incentive pay
  • The ability to help serve your local community through our mindset of People Helping People!

PRIMARY RESPONSIBILITIES
Answer calls independently.
Address and resolve member issues, complaints, or disputes in a professional and timely manner.
Proactively inform and guide members on available Credit Union products, services, and digital banking tools.
Perform file maintenance and account changes, as requested.
Handle member transactions accurately and efficiently.
Counsel members and make independent credit decisions within assigned limits.
Identify member needs and recommend appropriate products or services to enhance their member experience.
Sort and prioritize job duties for necessity of expediting process.
Review and adhere to all relevant policies, procedures, and regulations.
Keep Contact Center Manager or Assistant Manager informed of actual or potential problems.
Balance daily transactions.
Work closely with co-workers to meet department goals and improve overall efficiency.
Efficiently use available resources and communication platforms to assist members and complete tasks.
Provide a welcoming, professional, and personalized experience on each phone call.
Follow all Credit Union policies, procedures, and regulations.
Represent the Credit Union in a professional manner (including but not limited to appearance, behavior, and performance).
Maintain regular and predictable attendance.
Work cooperatively with others.
All other duties as assigned.
Education/Experience - High school diploma or general education degree (GED) required. Previous financial industry experience, preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.